After moving to the area i was happy to find Lavish Studios as one of the better quality hair salons for the small town area. I went to Sarah (owner) for hair color, cut, eyebrows and even tried out the spray tan. i was always content with the results however, expect to pay high DC prices for average quality and a very unprofessional environment. If you don't want to feel like you are getting your hair done in the middle of an out of control daycare, then I definitely would not go here. I refrained from writing any reviews in the past because I could always tell Sarah was trying her best, just overwhelmed while trying to run a business, with little help, and trying to watch her kids while doing your hair. Which would have been fine if only one time, but every single time I went here, including friends I referred to her, had the same experience of her kids running around having tantrums, requiring Sarah to stop mid service several times to tend to her kids, and one time to the point where I was accidentally locked in the tanning room while undressed because her son, screaming and crying, kept trying to break into the room while Sarah attempted to give a spray tan.
Although chaotic, I was left will little options in the area, and assumed it would get better as Sarah built out the business. However, the worst of it was I had contracted her for hair and makeup services for my upcoming wedding where we discussed multiple times the services and prices offered and had it all in writing in a signed contract, 9-months prior to wedding. As it got closer, I kept having to follow-up to confirm details but would typically have to schedule an in-person service appointment to even talk with her since texts/calls were not answered, and each time we spoke she would attempt to sneak in a pricing change that was initially agreed to/in contract. She had assured me the makeup artist was booked and would be contacting me for a trial, but would not give me her direct contact info. And continued to tell me she spoke with her and that she didn't know why she hadn't contacted me yet for a trial. When I was only a month out I decided to contact her directly myself via Instagram, only to find out that the makeup artist was never spoken to about my wedding, never saw the contact, and that Sarah was actually charging me double the price of what the makeup artist had agreed to. When I tried confronting Sarah about this, mostly just to ensure the contract was fair/the makeup artist would be appropriately paid for her services and actually shown the contract, Sarah blamed the makeup artist that it was her mixup and her that was changing pricing. Sarah said she would speak with her and reassured that everything would be settled for the wedding. However, the next day I get an email from Sarah saying she could no longer meet my expectations (which btw had not changed from when the contact was signed and deposit paid several months prior). In complete surprise and confusion, I tried replying to her email and calling her multiple times to seek clarity but she refused to speak to me (even to a point where i had to call from my spouse's phone for her to answer, then immediately hung up when I identified myself... very sketch) and put up a fight to even get my deposit back. She was ignoring both mine and the makeup artist's calls. It was clear she was caught in a lie, attempting to make extra commission from the makeup services and only paying half portion to the artist. I have never dealt with a more unprofessional business owner, and disrespectful cruel person to back out of a contract weeks before a wedding, leaving me without any options to rebook another stylist with it being so last minute. The stress this caused leading up to the wedding and even the mess it caused on the wedding morning, is absolutely unforgivable. If she didn't think it was worth her time to do my hair the morning of wedding, she should never have signed a contract with me to allow me to find someone who would have actually been dependable and honest. 100% DO NOT recommend. read more