A friend and I had pedicures done. It was fine and then it wasn't. First of all, we booked online ahead and I didn't get the technician I asked for. I had him before and enjoyed the service. What is the point of offering online prebooking with a tech if they don't actually let you have the person you requested?
The service seemed to go well and technicians were friendly. We liked the darker space for relaxing.
After the we were done, we sat down in the area to dry our nails under the fan. One of techs came back and touched my toes to see if it was wet and then it got messed up. Then he left the area I was in and wasn't around. I asked the front desk if someone could fix it. So a different tech fixed it. Then the first guy came back and touched again and messed it up again! Then he messed up the nail a 3rd time. It felt like I was in the Twilight Zone. We had to stay almost and 45 mins-hour after the actual pedicure to deal with it and wait for to dry because they kept coming back and touched the nail. Seems odd that the products take this long to harden. Is it lack of experience with the staff with the products and layering? When we finally left, I had to leave with disposable flip flops on because I didn't want it to get messed up by putting shoes on. Not something I wanted to do on one of the colder days of the year. Uncertain if I will go back again. I went there to relax and ended up being stressed with how many times they needed to do and redo a nail. Hopefully they can make some improvements. read more