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Recommended Reviews - Lavanderia Doña Soco
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Gee so many 5 star reviews, and I have no choice but give 2! Since we were vacationing in Cancun for 2 weeks, Joe K searched for a reputable laundry service on Yelp. This one came with high ratings, so of course it was our first choice. This place was a short walking distance from our hotel, so we decided to take a look at the place first and speak to the employees working there. No one spoke English but we were fortunate enough to talk to the owner - Dona personally, who was bilingual. She impressed us from the start. She was quite pleasant and personable. Their prices were very reasonable and cheaper than having our hotel do it. We told her that we would be returning in a few days with some laundry, which we did. Of the several clothing items we dropped off, I included a purple tie dyed style bathing suit dress cover-up. When our clean clothes arrived at our hotel, I noticed that my dress was not in the returned items. The next day, I called and spoke to Dona to let her know that my dress was missing. She was apologetic and stated she would look into it. After waiting another day, she returned my call and said that no one had ever seen said dress and that maybe I left it somewhere at the pool or beach. That's when I started feeling that she was trying to get out of the predicament. I told her that I for sure did not leave it anywhere except in the laundry bag that we delivered to her facility! She finally offered to pay for the dress, which I felt guilty about excepting because she was such a nice person and seemed sincere. The next day, I left her a message saying that she didn't have to pay for the dress and although I was disappointed, I was learning to get over the loss. She never responded to my text, and never even made the effort to pay for it anyway! Then that same day, I put on my grey top with white lace and noticed that her laundry service had dyed the white lace purple! The name on our laundry was also misspelled, making me wonder if my dress went to some other customer! Even though Joe K got all of his clothes back, clean and neatly folded, I was quite depressed to get unsatisfactory results! Therefore I have no choice but be the bad guy here and give 2 stars!
2 months ago
I used the services at Lavanderia Doña Soco during my stay this past week. Not only were the clothes, super fresh and perfectly washed, but the staff was friendly, accommodating, and they were very quick to answer any questions that I had through WhatsApp. The clothes were also ready pretty quick comparing to other companies I reached out to in the area, and they had many options as to how to drop them off and pick them up. The price was also pretty affordable which I loved. I ended up using them twice and both times I had zero issues and loved the end result. I 100% recommend them!!! Utilicé los servicios de la Lavandería Doña Soco durante mi estadía la semana pasada. No solo dejaron mi ropa súper fresca y perfectamente lavada, sino que también el personal fue amable, atento y respondió rápidamente a todas las preguntas que les hice por WhatsApp. Además, la ropa estuvo lista rápido en comparación con otras empresas de la zona con las que me comuniqué primero. También ofrecen varias opciones tanto para entregar como para recoger la ropa, lo cual fue muy conveniente. Los precios son bastante accesibles, algo que realmente aprecié. Terminé utilizando sus servicios en dos ocasiones y en ambas tuve una excelente experiencia, sin ningún inconveniente, y quedé muy satisfecha con los resultados. ¡Los recomiendo al 100%! read more
25 days ago
What a great find! I'm so happy I have found Doña Soco Lavandería. Their communication was excellent, the pricing was fair, and my clothes came back looking perfect. I requested a light laundry soap scent, and they followed my instructions exactly. The pickup and drop-off service at my hotel made everything incredibly convenient. I'll definitely be using their services every time I visit Cancún! read more
24 days ago
The service here is 5 star. They took our clothing in the same day and were willing to return the same day. Most places have a next day pick up. They folded our clothing and blankets. So worth the service. This location is within walking distance of hotel zone. If you don't like to travel with dirty clothing I recommend this place. Price is reasonable too for wash/dry/ folding clothes. It actually looked like our clothes were iron pressed neatly. Great work. read more
7 months ago
Great service and good pricing on the Cancun strip from Luis! I reached out to him via WhatsApp as that's the preferred mode of communication in Cancun to find out if his business would be able to wash/fold my clothes and accommodate a pickup and drop-off from the resort I was staying at while vacationing in Cancun. He was super responsive and was able to service my laundry at a fraction of the price the resort was charging. There is a minimum charge of 4 kilos at 55 pesos per kilogram (or roughly $12 total USD) and a delivery fee of 120 pesos (or roughly $7 USD). My clothes came back neatly folded and clean. Everything was efficiently packed in one bag all on the same day! I would definitely recommend Lavanderia Dona Soco if you're looking to get your clothes washed and folded in Cancun. read more
2 months ago
Amazing service, came in at 4pm and they had it done by 8pm same day. Great value for express services.
We were in Cancun for 10 days as a family of 4 and packed for 5 days because I planned on laundry day. Little did I know I would find this gem! I looked on yelp and this had the best reviews. I called, full disclosure I speak Spanish so made the conversation easier, spoke to lady and she arranged for my laundry to be picked up at hotel. For my family of 4 I filled up a carry on rolling luggage and one laundry bag worth of clothes and it cost me $40.00 total with tip. The clothes were returned 5 hours later and it smelled so good. Will do this every time we come to Mexico. read more
9 months ago
Very professional. Completed my laundry in a timely manner and delivered it to my hotel for a very reasonable price!
8 months ago
We love visiting Cancun, but until now we couldn't stay longer than 10 days because of the high laundry costs at our hotel. After reading the many glowing 5‑star reviews about this business, we decided to give it a try--and what a wonderful experience it turned out to be! Even with a small extra charge for pickup and delivery to the Atelier, the total was still far less than what the hotel would have charged. The laundry prices were very reasonable, and the service exceeded our expectations. Our clothes came back spotless, neatly folded, and smelling fresh. Pickup was right on time, and delivery arrived three hours earlier than promised. That level of reliability and attention to detail is rare, and we couldn't be happier. Thanks to this business, we can finally extend our stays in Cancun without worrying about laundry costs. We've already scheduled our next service, and we'll definitely be returning customers. If you're looking for quality, dependable laundry service, look no further--this is the one! read more
2 years ago
Was staying at Beach Palace in the hotel zone and my daughter got her blanket dirty along with her other clothes. Decided to get mine and wife's airplane clothes washed too. They picked up my clothes and dropped it off. They did a great job calling me several times and were very understanding. Oh yeah.. the clothes very clean and folded smelled great. Excellent value compared to hotel prices too read more
3 years ago
I was close to running out of clean clothes and this laundry spot saved me. They did a great job washing and packing my clothes properly. It was awesome that it was completed on the same day. read more
Perfect for travelers wanting to pack less and have their dirty clothes picked up, cleaned, and delivered back to you at an affordable price! They deliver to your hotel's front desk for a P100 fee but it's so worth it! It even comes neatly folded and shrink wrapped with your name tagged on it. ~4kg of clothing plus pickup and delivery only cost me $30 USD which is waaay more affordable than the in-hotel laundry service. I highly suggest them if you ever stay in the hotel zone of Cancun! read more
2 years ago
Excellent service! One day turnaround and excellent communication. Laundry was delivered clean and folded nicely. High recommend if in hotel zone area. read more
Loved this place and highly recommend it for all your laundry needs! I initially tried to call the number but no one picked up. Then I found that they had a google business chat. I tried that and got a response from Antonio shortly after. He was extremely helpful and set me up with an appointment with Teresa to pick up the laundry from my hotel. I mentioned that I needed it back within a day and they gave me a quote and time of when they will deliver it. They have extremely reasonable prices and exceptional service. I had spoken to another laundry place who was trying to charge double the amount. I'm glad I found Lavanderia Dona Soco. I had clothes, bathing suits, and shoes that needed to be washed. The clothes were nicely folded and had a great scent. When Teresa delivered it to me the next day, I was able to pay via credit card which was very convenient. I'm definitely coming back here for laundry the next time I'm in town! read more
1 year ago
We had an absolutely fantastic experience here! Theresa was so lovely and she took wonderful care of us at an incredibly reasonable price. Thank you!!! read more
Great laundry service if you are in the middle of Hotel Zone. Pickup and drop-off at your hotel within the same day if you pay extra. I paid 240 Pesos, around $12 USD to have 3KG of clothes done (delivery fees included). 3KG of clothes is around 7 days worth of undershirts, underwear, and socks. read more
Gee so many 5 star reviews, and I have no choice but give 2! Since we were vacationing in Cancun for 2 weeks, Joe K searched for a reputable laundry service on Yelp. This one came with high ratings, so of course it was our first choice. This place was a short walking distance from our hotel, so we decided to take a look at the place first and speak to the employees working there. No one spoke English but we were fortunate enough to talk to the owner - Dona personally, who was bilingual. She impressed us from the start. She was quite pleasant and personable. Their prices were very reasonable and cheaper than having our hotel do it. We told her that we would be returning in a few days with some laundry, which we did. Of the several clothing items we dropped off, I included a purple tie dyed style bathing suit dress cover-up. When our clean clothes arrived at our hotel, I noticed that my dress was not in the returned items. The next day, I called and spoke to Dona to let her know that my dress was missing. She was apologetic and stated she would look into it. After waiting another day, she returned my call and said that no one had ever seen said dress and that maybe I left it somewhere at the pool or beach. That's when I started feeling that she was trying to get out of the predicament. I told her that I for sure did not leave it anywhere except in the laundry bag that we delivered to her facility! She finally offered to pay for the dress, which I felt guilty about excepting because she was such a nice person and seemed sincere. The next day, I left her a message saying that she didn't have to pay for the dress and although I was disappointed, I was learning to get over the loss. She never responded to my text, and never even made the effort to pay for it anyway! Then that same day, I put on my grey top with white lace and noticed that her laundry service had dyed the white lace purple! The name on our laundry was also misspelled, making me wonder if my dress went to some other customer! Even though Joe K got all of his clothes back, clean and neatly folded, I was quite depressed to get unsatisfactory results! Therefore I have no choice but be the bad guy here and give 2 stars! read more
2 years ago
Amazing. We use this place every time we come to Cancun. They even deliver to remote areas of Cancun like Playa Mujeres (for an additional, and totally worth it charge). Love these guys! read more
3 years ago
Good people nice job I will come back again thanks to all you guys for my laundry !!!!
3 years ago
Had a same day laundry service. They picked up our clothes and dropped them of after few hours clean and nicely folded. Way cheaper than having laundry service at your hotel. read more
3 years ago
Great quick and friendly response and communications. Excellent value and clothes delivered clean and neatly folded. Everything you could want and expect! Will use again and highly recommend! read more
4 years ago
Did my laundry here before leaving Cancun... price was around 20$ US for a laundry bag. Not bad ... same day service, clothes neatly folded.
5 years ago
Great customer service, and attention to detail. We had laundry service, twice from Dona Soco and her team, they picked up and dropped off our laundry at our hotel. read more
7 years ago
Luis came and picked up clothes from the Marriott Cancun in the morning and dropped them back in a neat package all folded and clean. It was very reasonable too! read more
6 years ago
Amazing service and white glove service. They pick up and deliver right at your door step. Thank you for your service!
6 years ago
Came to my hotel about 25 minutes after my call. Delivered great smelling, clean clothes a few hours later and for a great price. This was for the hotel zone read more
6 years ago
This place went above and beyond for us. We dropped off about 10 pounds of clothes as we had a 17 day stay at our resort. She only charged us 13$ to do all of it and drop it off at our hotel being it was one fo the furthest out in Cancun hotel area. It would have been $60-80 at the hotel to have our laundry done. The clothes came back to us perfectly folded and cleaned to perfection. The owners are also very fluent in English so we didn't have to worry much about miscommunication. Will be coming back on my next stay. read more
5 years ago
Having been in the Quintana Roo area for almost 3 weeks we desperately need some clothes to be laundered. We are staying at Live Aqua and called and they actually came and picked up and dropped off all our clothes at the concierge desk. All's that is needed is to have a paper inside the bag with your name, phone number, and room number on it. We had about 10kgs of clothes in 2 large bags- it cost us $409MX (minus tip). The owner WhatsApped me the next day to let me know the clothes were ready less than 24 hours later! The best part is all I had to do was leave the money with the concierge desk (marked in an envelope) and I never had to leave my cabana by the pool to go pick them up until later! The clothes came back fresh and clean, and more importantly all accounted for (lost 2 shirts mysteriously from another lavenderia in Playa Del Carmen)! I highly recommend this place and will use them again when we return to visit in the future! read more
7 years ago
Such a helpful service! We contacted Donna through What'sApp and the driver came to our hotel to pickup. Three bags of laundry, including dress shirts, and they still offered same day service at reasonable rates. Clothes came back neatly folded and packaged. They are communicative about when they would drop off to our hotel. Very friendly staff as well. read more
5 years ago
Came and met me outside my hotel. A family of 5 dirties a lot of clothes!! Same day service!! Everything was clean and nicely folded!!! Will definitely use service again!! read more
9 years ago
They do amazing job they picked up our clothes and drop off at the hotel , they promise a time frame and it was drop off at that specific time they called to confirm amount and the price was perfect for job they did my clothes where return nicely folded and they even use allergic soap that's a plus I highly recommend this place read more
Great service!! I was in a pickle and needed my clothes picked up Friday afternoon and returned Saturday by 9 am before my flight left. They came and picked it up, washed, dried, folded and bagged it and returned it right on time. Had to meet them in my hotel lobby so they could pickup and deliver clothing. It was worth it and all for a reasonable price. These guys are the best! read more
8 years ago
Awesome service ! The hotel we were staying in didn't have a laundry room on site . I make it rule never to bring back dirty laundry with me when I'm on vacation. This Lavanderia came through , I called them early in the morning and had my laundry picked up and dropped off in less than 4 hours. It's was about 2 loads my husband , clothes , mine and my son. We were charged $519 pesos which is about $28 dollars. Definitely worth the investment in time and piece of mind. read more
9 years ago
They picked up and dropped my clothes off at my hotel. They were easy to communicate with. Clothes came back the same night beautifully folded. Price was 475 pesos for 11 kg of clothing. Highly recommend. read more
9 years ago
Amazing service, picked up and dropped off clothes from our hotel. And the price was unbelievable - a mere 144 pesos, the pickup included!! Amazing, friendly, and just the best! read more
6 years ago
I am beyond impressed with this service. They picked up in front of our hotel on a Saturday and had it back to us 24 hours later all clean, pressed, and folded in our own clean bag. They charge by the kg, which we had about 4-5kg. Overall only $12 which is much cheaper than what resorts offer. I would 10/10 recommend this for anyone and we will absolutely use these services again. read more
8 years ago
Great service. They picked and delivered same day. Very polite and helpful. Customer service at it's best. Muchas gracias por su ayuda. Muy buen servicio con empleados muy buenos y informativos read more
8 years ago
Best laundry service in Cancun. Top-notch customer service, great price, and did a amazing job. Picked up dirty cloths at hotel lobby and dropped off same day wrapped and ready to go in suit case. Will have my business any time I'm in Cancun . read more
8 years ago
Amazing service! Needed my clothes washed and dried on vacation, based on the reviews I decided to go with this laundry service. I had about 3 full bags of clothes including dresses (which needed to be ironed), mens jeans, polo shirts, etc. The resort that I am staying at charges $6.50 for an item, which was ridiculous. I contacted Teresa via whats app, and she told me to leave the clothes with the reception and she will pick them up in the morning. She picked them up at 9 am, washed and dry cleaned, and dropped it off at my hotel at 4:00 p.m. She spoke perfect English, and was always in communication with me which was amazing. The total for all the clothes were 350 pesos (16.00 usd), which included the price of her pick up/drop off. The clothes were neatly folded, smelling fresh, and ready to be packed. I'm glad I didn't go with the hotel, and found this amazing service!!!! read more
9 years ago
I'm so glad I found this place in the hotel zone! Fast, very friendly, and a very low price. I dropped my clothes off and they were ready the next day, and was told same-day service was also available. My laundry was clean, folded, and smelling fresh. The owner was very friendly and even gave me directions on the easiest way to catch a ferry to Isla Mujeres. If I am ever in Cancún, this will be the place to get my laundry done! read more
7 years ago
Just had our laundry done. They picked up our clothes, washed, folded and returned them. Everything looked great and smelled fresh. Plus, they found my wife's driver license that was left in her jeans, which was promptly returned with our clothes. Highly recommend if you need to do laundry but don't want to pay ridiculous hotel prices. read more
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More info about Lavanderia Doña Soco
Plaza Lagunas
Blvd. Kukulkan 5
77500 Cancún, Quintana Roo
Mexico
Zona Hotelera
Directions
998 883 0812
Call Now
Payment methods
Does Lavanderia Doña Soco take credit cards?
Yes, Lavanderia Doña Soco takes credit cards.
Outdoor Amenities
Does Lavanderia Doña Soco have bike parking?
Yes, Lavanderia Doña Soco has bike parking.
Does Lavanderia Doña Soco have parking?
Yes, Lavanderia Doña Soco has parking options.
Other Amenities
Does Lavanderia Doña Soco have free WiFi?
No, Lavanderia Doña Soco does not have free WiFi.
Lavanderia Doña Soco Reviews in Other Languages
Review Highlights - Lavanderia Doña Soco
“Was staying at Beach Palace in the hotel zone and my daughter got her blanket dirty along with her other clothes.”
Mentioned in 7 reviews
Why does Yelp recommend reviews?
3 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
3 months ago
Excellent service in Cancun! Contacted them through WhatsApp and they came and picked up my laundry from my hotel and dropped it back a couple of hours later so neatly folded and smelling fantastic! $27 for 2 bags of laundry plus delivery. Great service! read more
5 years ago
It was a wonderful experience. They were on time and very attentive thank you !!! I appreciated your help during our stay.
6 years ago
Great and efficient service! My laundry was ready the very next day!! Could not recommend enough.


























