Been here more than once. Can't give it a 0 star rating, so the 1 star can be for the selection.
When looking at frames, the employees make annoying comments. The obese employee bent over while wearing an inappropriate, unprofessional, low-cut V-neck top for everyone's viewing displeasure. The glasses always take a long time to finally arrive.
Then when I receive the glasses, the frames are crooked and lens slightly cracked (others on Google Maps reviews have experienced this too). These glasses were not cheap. It says the warranty on frames is void if frames are crooked. Are Phoenix Optical employees making more profit by purposefully bending frames/damaging glasses, that they then "fix" for more money due to the void warranty?
If the store is closed by more than an hour before closing time on weekdays, apparently store employees do this when they want to get groceries (paid to close early and run personal errands?).
Phoenix Optical is very much not recommended. read more