Wow. Amazing. Dr…read more Mithani is fantastic and his attention to detail is impeccable. Not only did he provide me with the perfect prescription, but he took the time to explain to me that I had a swollen nerve in my eye and that I should see a doctor as soon as possible. Once he thoroughly explained the anomaly and reassured me that I should not panic, he proceeded to call the Ottawa Hospital to make sure that I would be well taken care of once I got there. Had it not been for my visit to Eyes In the Glebe, this would not have been brought to my attention. Thank you. Moreover, the ladies managing the front of the shop made sure all of the customers were accounted for and even helped me find the perfect pair of glasses while I waited for the optometrist. Impeccable customer service to say the least. I will be back for sure.

This business refuses people in wheelchairs and in fact even removed the ramps from behind the…read morestore that made it accessible. They have also made new changes since the fall of 2023 to the interior so that those with mobility issues are not able to be in the office even if they did have a portable ramp for the front of the store steps. This is a huge insult! In response to JM's comment. No, this is true as I was actually refused entry and my appointment cancelled due to my mobility issues. A portable, easy to lay down and lift up ramp would solve the issue. However, I was informed that this won't help as the office has changed inside so that I can't wheel about in there even if I did gain entry. There is no space, this is what I was told. JM, in response to your need for a larger space to serve everyone: And yet last year I was able to fit in the waiting area and get an exam. I don't think that your space has suddenly become smaller. And in regard to your landlord not supplying a portable, light weight, easy to carry and place on the step out front to make your store accessible: This isn't something that the landlord would need to install as it doesn't get installed and would work like moving a chair from one side of the room to another. There is no point in my continuing comments to these excuses that you are making as the bottom line is: My appointment was cancelled this year by your office due to my need for that portable ramp. I don't expect you to truly understand how bad this feels for me. After finding an optometrist last year, I now must start over due to something as simple and easy as a portable ramp.

Just picked up my second and new pair of specs today and they're absolutely fantastic! My older…read morepair will serve as a spare pair. My vision has deteriorated some and thus I needed new glasses! Yet another pleasant experience with Optical Excellence! I wish to extend my gratitude to Bruce and his wonderful staff!

Extremely disappointing service. The employees were impatient and unhelpful, and the whole process…read morefelt disorganized. I paid way too much for glasses that honestly felt cheap, and nobody seemed willing to fix the issues afterward. Definitely not worth the hassle. Plenty other stores have way better deals than this place save yourself the time.

Outstanding services, truly appreciated the support of Lise to troubleshoot some issue I had with…read moremy lens. She went above and beyond! I have always had only outstanding services at Eyemaxx, and so have my son and husband!!

Had to get my eyes tested. They recommended I not get new lens because the issue was with my eyes…read more They scheduled an appointment with an ophthalmologist. Before I left they took my current glasses, fixed the scratched lens and tightened the arms. The 10% seniors discount is also a plus for any future prescription. Thank-you EyeMaxx!

I've been going to eyeDOCS Westboro for the last 8 years (from back when they were called The…read moreWestboro Optometric Clinic -- got to admit, the rebranded name is much cooler). I really like the staff here and the place is spotless. I've seen a few different optometrists here (they try to keep you with the same one, but sometimes the optometrist no longer works there when you return), and all of them have been friendly and patient. The reception staff are also really nice and you always get a reminder call the day before your appointment. The clinic is bright and clean. They also sell glasses there. They don't have a huge selection though. They sell contact lenses too and their prices on those are very competitive. It's $165 for an eye exam, which I think is a bit higher than other places, but for the professional service and clean environment, I think it's worth it (although I do have health insurance so I get a partial reimbursement). I don't believe there is a parking lot at this location, but there is street parking. I initially chose to go here because it's walking distance from my home (so I can just put on some shades and stumble home after they dilate my pupils, and not have to rely on getting a ride), but I continued to go because of the great service.

My eyes were in bad shape. Really bad shape…read more I've been a glasses and contacts wearer for about 12 years -- which means that I've been a contacts wearer for most of the hours in those 12 years. I try to take care of my eyes, but I had just moved from Boston and I hadn't tried to find a new optometrist during all the transition, and i was wearing old contacts for far too long. My eyes were sore and basically rejected my contacts. I was dropping all the eye drops I could find and my eyes were blurry all the time. All of this is to say that Wesboro Optometic was the best place I could have gone. I should note that I went to Laurier Optical in the Rideau Center first because it was cheaper and I'm still an American resident technically. After they made me cry because they were mean, hard to understand, told me there was something seriously wrong with my eyes and I'd need to see a specialist, and gave me the worst prescription ever, I vowed to find someone else and get a second opinion. Westboro Optometric isn't far from my house, and it looked really nice and clean when I was heading by, so I made an appointment. Plus, it's one of the only places with a good website, which is helpful to get an impression of them. They charge more for an appointment ($160 vs $75), but it could not have been more worth it. The staff is very friendly and thorough, and I'm incredibly thankful for my doctor, Jason Bussey. Dr. Bussey made me feel comfortable from start to finish, and has really walked me through the process of getting my eyes better. After a very comprehensive exam, he gave me some contacts to try for a couple weeks, then I came back free of charge to test my vision with those contacts. When my eyes started to heal, he sent me off with another prescription and I came back in three more weeks to try again. My eyes were getting so much better, but I told him they were still sore, so the gave me medicated drops and a new precription. Now I'm back to a much lower strength prescription because my eyes have healed -- which is the opposite of what the Laurier Optical said would happen. They basically told me my eyes were never going to get better because I treated them bad and I might need surgery. Dr. Bussey is very kind and softspoken and you can really tell he cares about his patients. He remembered that I am from Boston, and this morning he expressed his condolences for the attacks my home witnessed last week. He just goes above and beyond and I'm really lucky to have found this clinic. Would recommend to anyone!

Great staff and great selection. I have been going there for 20 years. Love that it's a local shop…read more They don't try to sell you something just to meet company sales quotas, they actually sell you what you need. I once had an issue with a pair almost a year after I got them. They were amazing, replaced the frames, and were so great about it. Would totally recommend.

Excellent service over the past 13 years of service for the last three pairs of frames and lenses…read more acquired from this business. The owner and staff have gone above and beyond my expectations and highly recommend their services. They provide a wide array of current style frames for selection. The prices are reasonable for current product displayed.

Tracey, the owner, is incredibly professional, helpful, and very patient. A beautiful selection of…read morequality frames and a high level of service.

I have been a client there since 2013. Tracey (the owner) is professional and knows her business. I…read morehave been back for adjustments and new lenses. The service and choice is always top notch. It's nice to have a neighborhood shop where they know your name, your tastes, and have a great selection. I have also had eye exams done there and the level of care you get for the price is unbeatable in Ottawa. I really hope you encourage this business!

I plan to call them to see if they do free eye exams. Many places charge 80 now but there is not…read moresuppose to be a charge if you are on social assistance or odsp. They pretend it was always this way to people born here! no it wasn't!! I was booked for a place in Kanata but it takes 2 hrs out of my day to get there and back. I would just like to advise you we are all being ripped off by eyeglass stores in Canada. A pair of glasses should not cost 500 dollars then if you get a pair and the arm falls off, they will say it cant be fixed! Funny my parents went to the same stores. Do you buy a new engine for your car when there is a problem with your engine!!! Order from Venni its an online store from the states you have hundreds of choices of glasses and can get a great pair for 60 bucks! Stay clear of vezina in gloucester mall they are very mean and rude if your canadian

Been going for years, but the prices just keep going up - to the point of ridiculousness. Called…read moremorning after placing an order, because the price was so ridiculous, and was told it was final sale. Was not disclosed at the time of sale. Won't be returning.

Great location and a great service. Clean, bright and cheerful location. Everyone was also very…read morefriendly and very knowledgeable. Each employee at each phase of the eye exam made us feel comfortable and were great at explaining what would happen next. They were also great at answering questions and clearly enjoy their work. Had a great convo looking at the photos they took. Following the eye exam, the staff in the main room were also great. They took lots of care to explain our prescriptions and what that means, which frames we can pick from, and help to pick ones that would match face/outfit/style etc. Great experience all around. Will definitely be back.

I have been going to Merivale Vision Care for just about three years now. I love the friendly staff…read moreand knowledgeable doctors. I have had one eye exam there and my 6 year old son has had two now. This was in total my 4th or 5th time getting an eye exam, and I was so impressed with what I learned about my vision and eye health. I had never experienced such an in-depth exam before, it was very thorough. We made a few notes and will keep an 'eye' on some of the things we discovered. My new prescription is excellent, although it took more time than anticipated. That being said, they advised me that they re-did it for the second time so it was perfect. I was happy to wait a bit longer to get it right. I have developed a very close relationship with the Merivale Vision Care team over the years, after attending and supporting a number of their fundraising events. PS- they are AMAZING with kids and have a very sweet collection of children's frames :)

Very fast service and the staff is very friendly. Not very busy considering I went in on friday…read moremorning. Glasses selection is quite diverse but still stylish.

Had a great appointment for all 3 of my kids w/ Dr Nathan. He was great with all of them and they…read morehad so much fun!

Awful after spending $1,000 on new glasses can't find the file plus one lense can't see warrenty…read morerunning out

I have been coming here for over a decade and it has changed owners a couple of times. This last…read moremonth, I went to get a new pair of glasses using my own prescription. The store has moved to a bigger and brighter location within the same mall. The staff were helpful with frame selection and were knowledgeable about their products. I have a hard time finding the right frame for the shape of my face and my heavy prescription but the person who helped me was very good at finding the best options. Many seem to be bilingual as well. Unlike in the older location, there are more staff so service is very fast and efficient. There is a wide selection of glasses from lower end to medium end. Not a lot of high end, but some, in particular Kate Spade, Banana Republic and Oakley. When I was in a couple of weeks ago, there was a special on frames if the lenses are ordered from them. Definitely a great place to go for glasses!