My mother has been a resident of Morningside for 2 and 1/2 years. I have always been impressed by…read morethe staff, facilities and food. One could not ask for more caring, respect, expertise and flexibility than they have provided for my mother. They have numerous care options and work well with family, doctors and outside agencies. Their interior courtyard is a little bit of heaven here on Earth for my mother. The residents are friendly and show concern for each other. Activities and outings keep my mother engaged and looking forward to future plans. The support of all at Morningside has been a much needed crutch for me. I can always count on advice, caring and updates. Most importantly, I can always find my mother in gentle hands and with a ready smile. She brags on her "home" and her caregivers and her garden. Morningside is also a little bit of heaven for me. I leave with no regrets and comfort in the knowledge that my mother is safe and sound.

This place was recently taken over by Saber Health. It is severely understaffed in all areas:…read morehousekeeping, food services and management. My father was there for only 2 weeks and fell 3 times, resulting in a fractured rib. His room was not cleaned within those 2 weeks and he was not seen by a physician (as required) until his second hospital visit. A paramedic called me to voice their concern about his level of care, when his sugar levels were 380. I called the complaint number to finally get management to act. Definitely find a better facility- there's a reason why there are empty rooms and no wait list.

Ranson Ridge Assisted Living has now been open 4 years...and still looks as beautiful and clean as…read morethe day it opened. Families rave about the care their loved one receives from the loving staff. The in-house medical services are excellent. It's a very socially active community which the residents thrive on. The rooms are spacious and bathrooms are tiled with zero-threshold shower stalls...nicer than my own at home! This is a private pay community (no Medicaid). I work at Ranson Ridge and many of the other staff members have been there with me since we opened. We are proud to be a part of such a wonderful place!

Just had the opportunity to tour Preston House Memory Care and I must say I was impressed. The…read morefacility was thoughtfully designed for those seniors with developing memory issues. Security was great but not intrusive and the facility is very clean and was built in a manner that encourages the residents to gather together and socialize with one another. The staff also exceeded my expectations in a big way. Everyone was very welcoming and friendly and it was obvious that they enjoyed their careers and interactions with the residents. I would have zero hesitation in placing a family member in this facility. Highly recommend.

Candice Meyers at Preston House is absolutely amazing! She's very knowledgeable, kind &…read morecompassionate! Candice and Preston House are at the top of my list! Thank you so much Candice!!!

they seem nice when they take your love one in but they never did rehab to get him up they let…read morehim get bedriddin and bed sores from head to toes and would not let him leave he was blind and crippled in his hands because he did not have a ramp this was rental property he was renting and they wanted him to sign papers he could not see and hands cripped and i was told i had to sign it after that covid came and i was the one being threaten about a ramp i got him in the house before that would not do so i paid for one after i found someone to put in for me i got him home he was compelety bedridden and bedsores from his head to his toes he was in out of the hospital for next couple of months he passed away due to his bedsores so i would not recomend them to anyone

I am very familiar with Olde Knox because many of my residents at Ranson Ridge assisted living and…read morememory care have received services there. Their nursing and rehab professionals deliver excellent care and truly care about their patients. Their staff is very experienced and knowledgeable. It is always so clean and bright and, unlike many facilities, it even smells good! I would not hesitate to have a family member be a patient at Olde Knox Commons.

My mother is 101 years old and we bring her here for respite. It is the best. Everyone is so…read moreaccommodating and my mom loves coming here. Would highly recommend it. Love the nurses and CNA's.

The hospice house was supposed to be a respite situation. But it created such anxiety and grief…read more The staff for the most part were nice, had to search for them at times, but I know they're busy. Most of the clients there were in dire need of care, where my mother was very high functioning in comparison. A referral of this nature isn't appropriate for someone who is new to hospice diagnosis, and is still working through information, and starting to improve, this seems like a set back. I know that it truly isn't, but it was our interpretation. Perhaps down the road we can revisit, but I feel like the best place is at home, surrounded by family, and fill in the gaps with private duty. Not leave the home again. ​

Visited a friend there yesterday for the first time and was impressed with the genuine hospitality…read moreand ambiance of Trinity Oaks. Both the staff and residents were so lovely. It was very clean and spacious with multiple options for dining, sitting on a porch or reading corner. I'm a pastor who has visited dozens of retirement facilities and while many/most of them feature the same calming colors, bulletin boards and wide hallways, this place strikes me as one of the best for safety, care, and community.

my mother in law has been at SP for more than 3 years now, and it has been a Godsend. The staff is…read moreincredible, and so friendly. They know all the residents and their likes and dislikes. The know the families, and have events for residents and their families frequently. I can't tell you how much better her quality of life is now, as she is kept busy all day and taken on many bus trips.

If I could give Summit Place at South Park a half star or no star at all, I would. We have had to…read moreprovide care each night personally to ensure my Dad is safe and clean. On the rare occasion we cannot make it by, Dad ends up falling from his chair because they do not put him in bed. At no time have they stated we should find a different facility (we have anyways because we fear for his safety), it seems they are just happy to take our money until we leave on our own. The paramedics have been called so many times they are beginning to question what the facility is doing. There are no activities for residents, the food is dreadful and the "leadership" hasn't said one thing about precautions they are taking to keep residents healthy since the Coronavirus disease started. Not one communication except a posting to the corporation's homepage. I wouldn't put my worst enemy in this place.

My Dad has been at JSL, Mooresville location, for almost five months. We are so blessed that Gino…read morecontacted us. The staff has been so caring and kind to my Dad and we feel he is getting wonderful care at JSL. Gino and Jessica have been great and they are wonderful communicators with us. We highly recommend JSL for your loved one.

As a close neighbor to the Joyful Senior Living home, I have gotten to know the Owners a bit…read morethrough neighborly conversations. I couldn't imagine more concerned and caring people then them to have established this needed care home in Huntersville. I see the improvements they make for the convenience of the residents. It is heartwarming when family members as well as caregivers take the residents for a stroll or more likely a "roll" through our neighborhood on nice days. They provide planned activities for the residents and have even invited at least one of our elderly neighbors to come for a visit and join in with the group. It is a welcoming, caring and overall nice place to be. Paul B