Visited a friend there yesterday for the first time and was impressed with the genuine hospitality…read moreand ambiance of Trinity Oaks. Both the staff and residents were so lovely. It was very clean and spacious with multiple options for dining, sitting on a porch or reading corner. I'm a pastor who has visited dozens of retirement facilities and while many/most of them feature the same calming colors, bulletin boards and wide hallways, this place strikes me as one of the best for safety, care, and community.

From the owner: Trinity Oaks is a premier continuing care retirement community in Salisbury, NC. Our beautiful 40…read moreacre campus offers an active lifestyle with independent living cottages and apartments. Assisted living, home health, skilled nursing care, Alzheimer's care and rehabilitation are on site.

i am writing this to counteract the negative reviews posted here, which are outdated, and refer to…read moreprevious ownership and mgmt. my wife and i've lived here for over 4 mos. and are thrilled we chose the laurels. from the d/r servers, to the med/techs, to the care takers, to the entire staff, the residents are treated with personal and affectionate service. they all know and use our first names. kudos to dedra shumaker, the new exec dir, for assembling a fine group. i asked 2 of the employees why they work here. one said, "i want to help people who need it." the other replied, "for the glory of god." you don't need me to describe the graciousness or design of the place. take a tour and see for yourself. it's the people that count. jim and kathy

My spouse was there for less than 60 days. It was a bad experience but I have been assured by the…read moreregional director that there are plans for improvement now being implemented.

I came here to do some volunteer work and play some bingo, because retired folk are super…read morecompetitive on that! Anyways, this retirement home is nestled in north Charlotte about 5 minutes away from Concord Mills. I think it's not bad, everyone has their own personal rooms and they have plenty of social activities and always keeps the folks busy. It seems like everyone I've asked that live there seem to enjoy and like living there. The place is also very clean and I've never seen it dirty. Personal chefs as they have cooked meals everyday and overall healthy food. I enjoyed volunteering here and look forward if there's another event that I can attend.

The Laurels told me my mother couldn't live there anymore because she falls so often. She elderly,…read morethat's very common with the elderly. The elderly is the Laurels demographic. Am I missing something?

This is the worst place o w star is too much. . Bed bug infested poor service, bad management,…read moreawful food. I was told from someone who checked this out that most of these positive reviews you are seeing are coming from the same IP address so they are fake. They have had bed bugs since we moved in. At one time they took all the residents clothing and sent it out to launder. My mother had 3 closets of clothes which I am guessing because of the quantity they didn't do hers. So the infestation in her apartment never taken care of. They would spray every so often but her things were never taken care of. Months later I was told I needed to launder all her clothes myself and get rid of her mattress. This cost me quite a bit not to mention days of labor by my self. My mother did try to help but she is 85 with Alzheimer's. When I asked why this wasn't done when they did everyone else's, Michelle the GM lied right to my face that it was. Believe me I would have know if this was done. No one ever moved anything out of those closets. No help of any kind was offered or compensation. When my mother fell and had to leave all of her furniture pretty much had to be thrown out. And she had some very nice pieces, new mattress, leather couch & chair. We had moved one of her leather chairs and $1800 adjustable bed frame to my house when she moved back in with us, not realizing the infestation was still there. Guess what I now have an infestation of bed bugs I am having to deal with while dealing with my dying mother. I can't even go into her room to spend time with her and take care of her without worry of carrying these bugs through out my house. We did have to throw out the mattress in that room which was mine and throw out that chair and probably the adjustable bed as well. My mother was not able to go to cafeteria for dining. I paid the private nursing staff to deliver her meals. They would bring her meals,desert and drinks. During Covid the staff started delivering. After Covid went went back to paying the nurses to deliver. They were not allowed to bring desert or drinks per Crescent heights rules not theirs . At that time my mom was pretty much beginning to stop eating and the deserts were very important to her. When she did fall and we moved her they told me I had to give 30 day notice which would take us 12 days into next month which I would have to pay 12 days of. Even though I felt they owe my mother and myself A lot of money I just wanted to get out of there and forget about that place. We vacated the apartment but still has some belonging in there until the 12 days were up. During the 12 days that they are charging me they decided it was ok for them to come and get the apartment ready for the next occupants. I am paying them rent while they are in there working on the place. They never even let us know. They lied and said they did. There was never any calls from them. I can show phone documentations on that. I was having someone come in to purchase her tv and stand. The staff took everything apart Who gave them the right to touch her stuff or to enter the apartment that was still technically my mothers. That was last straw. They owe me thousands of dollars for all the loss of belongings and aggravation and they are charging me $1300 for 12 days. Also not to forget they say they have a cleaning service. Trust me it was very rare that they cleaned her apartment. They would tell me that she wouldn't let them in to do it. Which was a lie. Please audio tape all conversations with this staff. Unfortunately I didn't learn this till the end. They lie all the time. I didn't start doing this till the end. Run from this place. There are better places for your loved ones.

From the owner: Award-winning independent senior living awaits you at Holiday Crescent Heights in Concord. Enjoy…read morethree homestyle meals a day, weekly housekeeping and most utilities for one monthly rate. Spacious apartments include a patio or balcony, walk-in tub and modern kitchenette. You can also arrange for personal care services through a third-party provider. You'll love our amenities and staff. Enjoy our daily Engage Life® activities. Stroll through downtown Concord with its quaint shops and historic buildings. Enjoy Frank Liske Park or indoor aquatics at Great Wolf Lodge. A few minutes further away is the Reed Gold Mine where gold was first discovered in the United States. Reserve your Holiday Crescent Heights complimentary lunch or tour today.

This place was recently taken over by Saber Health. It is severely understaffed in all areas:…read morehousekeeping, food services and management. My father was there for only 2 weeks and fell 3 times, resulting in a fractured rib. His room was not cleaned within those 2 weeks and he was not seen by a physician (as required) until his second hospital visit. A paramedic called me to voice their concern about his level of care, when his sugar levels were 380. I called the complaint number to finally get management to act. Definitely find a better facility- there's a reason why there are empty rooms and no wait list.

Ranson Ridge Assisted Living has now been open 4 years...and still looks as beautiful and clean as…read morethe day it opened. Families rave about the care their loved one receives from the loving staff. The in-house medical services are excellent. It's a very socially active community which the residents thrive on. The rooms are spacious and bathrooms are tiled with zero-threshold shower stalls...nicer than my own at home! This is a private pay community (no Medicaid). I work at Ranson Ridge and many of the other staff members have been there with me since we opened. We are proud to be a part of such a wonderful place!