This place was recently taken over by Saber Health. It is severely understaffed in all areas:…read morehousekeeping, food services and management. My father was there for only 2 weeks and fell 3 times, resulting in a fractured rib. His room was not cleaned within those 2 weeks and he was not seen by a physician (as required) until his second hospital visit. A paramedic called me to voice their concern about his level of care, when his sugar levels were 380. I called the complaint number to finally get management to act. Definitely find a better facility- there's a reason why there are empty rooms and no wait list.

Ranson Ridge Assisted Living has now been open 4 years...and still looks as beautiful and clean as…read morethe day it opened. Families rave about the care their loved one receives from the loving staff. The in-house medical services are excellent. It's a very socially active community which the residents thrive on. The rooms are spacious and bathrooms are tiled with zero-threshold shower stalls...nicer than my own at home! This is a private pay community (no Medicaid). I work at Ranson Ridge and many of the other staff members have been there with me since we opened. We are proud to be a part of such a wonderful place!

Just had the opportunity to tour Preston House Memory Care and I must say I was impressed. The…read morefacility was thoughtfully designed for those seniors with developing memory issues. Security was great but not intrusive and the facility is very clean and was built in a manner that encourages the residents to gather together and socialize with one another. The staff also exceeded my expectations in a big way. Everyone was very welcoming and friendly and it was obvious that they enjoyed their careers and interactions with the residents. I would have zero hesitation in placing a family member in this facility. Highly recommend.

Candice Meyers at Preston House is absolutely amazing! She's very knowledgeable, kind &…read morecompassionate! Candice and Preston House are at the top of my list! Thank you so much Candice!!!

My review, begins at the hospital when my dad was in the hospital and Brad from Amada came to the…read morehospital and went over everything in great detail. One the things he said, was consistency is a priority for for Amada. That was not the case... We used Amada for seven months... In the beginning my father required 24 hour care and then he changed to eight hour care then back to 24 hour care... there was occasional consistency at best. I must give a big shout out to Janice and Jenny who are absolutely fabulous! Janice would work double shifts to care for my dad! There was no doubt that these 2 took great care of my father. However, on the other hand we had 1 caregiver fall asleep on the job and 1 that could not stay off her phone. My appreciation to Amada for sending invoices and notes to my dad's long term health care insurance plan. Brad generally responds right away and tells you what want to hear whether completely up front or not. Overall, I would give Amada 3 stars but Janice and Jenny deserve 5 stars!

Amada is the best care agency in town! Their caregivers are great and Gwen in the office is…read morefantastic!

My grandmother came here after being discharged from the hospital to recover and regain mobility…read moreafter her injuries. Unfortunately, the quality of care she received was unacceptable. The facility was consistently short-staffed, with unsafe patient-to-staff ratios, and her call bell was rarely answered. She was left sitting in urine for extended periods, which led to an infection and ultimately required her to be readmitted to the hospital in worse condition than when she was discharged. I would never trust this facility with a family member again. As someone who works in healthcare, I know how important basic care is--answering a call light and assisting a patient to the bathroom should be a priority. If a facility cannot safely staff its patients, it should not be operating at full capacity.

Poor care quality. Focused mor on what they needed than my issues. Never asked about my brain tumor…read moreand my struggles. Often rudeness

I liked to hear it, Autumn Care of Cornelius this was a good facility with Good staff. The food was…read morebetter Then my previous facility I was out in the bed was very comfortable. Much appreciation to everyone who helped me out along the way.

I can easily say that this is the worst medical care I have ever received. This is the first…read morereview I have left on a facility--in general, it takes a lot to upset me. I am compelled to let others know what they may face in Autumn Care of Cornelius. It was recommended by the hospital that I receive rehab after treatment for a severe break in my femur. I was given a list to choose from with star ratings. Autumn Care of Cornelius had only a 2 star rating, but a woman visited my hospital room and really encouraged me to try their facility-- that the poor rating was an old rating and they were a 4-5 star facility currently. She showed beautiful pictures and we were impressed with what she had to say. I checked other ratings online and the ratings were wide ranging. We decided to give it a go because it was close to home. As I was being transported to the place, I got a call from a neighbor warning me that many of the members of the neighborhood were "aghast" that I had opted for Autumn Care of Cornelius. I figured "What the heck--I am pretty laid back, easy to please, and it's only for a few days anyway". I am so sorry I didn't listen to them. I have been treated for years for chronic pain, due to a failed spinal fusion and peripheral neuropathy. As a psychologist, I am well aware of the dangers of addiction and opioid use, but my treatment at ACOC was nothing less than torture. My pain level from the accident was extreme, but it was never treated adequately. They would only give about half the medication I was taking for pain PRIOR to the accident. My new injury wasn't being treated at all and it was joined by pain from my prior condition. After hours of unrelenting pain, I begged them to contact my pain doctor and my husband even brought in my prescription bottles to show them my baseline pain treatment levels, but they wouldn't budge. They said since I was scheduled to leave the facility for an appointment with my pain doctor in 2 days, that I could just have him send recommendations back with me and they would honor them. I suffered through 7-8 level pain for 2 days, came back from my appointment with recommendations of my regular pain treatment plus a little extra that I could request for an extreme break out of pain. I was so relieved that I was going to get some relief, but very little changed in the next day, so I demanded to be released. They tried hard to convince me otherwise. One nurse tried to explain that some of the staff were misreading the dosage of the pill given (no excuse at all!) Ironically, the Physical Therapy team was outstanding, but I can't recommend you send your loved one there due to the unresponsive medical team. It is hard to give even 1 star. I encourage you to heed the warnings that I ignored.

My Dad has been at JSL, Mooresville location, for almost five months. We are so blessed that Gino…read morecontacted us. The staff has been so caring and kind to my Dad and we feel he is getting wonderful care at JSL. Gino and Jessica have been great and they are wonderful communicators with us. We highly recommend JSL for your loved one.

As a close neighbor to the Joyful Senior Living home, I have gotten to know the Owners a bit…read morethrough neighborly conversations. I couldn't imagine more concerned and caring people then them to have established this needed care home in Huntersville. I see the improvements they make for the convenience of the residents. It is heartwarming when family members as well as caregivers take the residents for a stroll or more likely a "roll" through our neighborhood on nice days. They provide planned activities for the residents and have even invited at least one of our elderly neighbors to come for a visit and join in with the group. It is a welcoming, caring and overall nice place to be. Paul B

Let me first say, this our first experience with the medical/ surgical experience since moving to…read moreHuntersville. Mom had one of two cataract surgeries. The experience was excellent from start to finish. The phone call prior to surgery was good. The guy suggested I bring my POA for my mother. He even remembered me when I arrived. The nurses that prepped my mom were caring and attentive to my mom, who has dementia needs. Before the surgery, the doctor came in and reintroduced himself to use and reviewed what procedure he was doing. The procedure was quick and before I could get comfortable, a nirs

My 2 yr old granddaughter split her head at the eyebrow while playing at splashpad. She was taken…read moreto pediatric ER exam room quickly and I've never seen any hospital ER take more time, effort, and care to distract and calm a child. Three people were involved with her getting stitches & brought toys & an ipad to play Frozen. She left happy & not traumatized. Wow! Props to Natalie & Taylor & even the admin, Lisa.

We used Brightstar for our 99 year old Mother who lived alone. She has dementia and is minimally…read moreable to care for herself. Brightstar gave us excellent service and was very attentive and flexible to our schedule. Our Mother has a very good relationship with their employees and their assistance was first rate among all the home health companies we looked at. Punctuality and attention to detail are also their top priorities as well. I highly recommend their service and was very well satisfied with their work. Robin R.

We have been with Bright Star for many years and have been very satisfied with their care. Their…read morecaregivers are amazing and show much love to their clients. My husband was very sick and required constant care. Monty, Tawanda, and Velma were three of my favorites. they provided loving care to my husband all throughout their shifts. I don't know what we would do without them. I highly recommend Bright Star - Charlotte.