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    Laurel's Camera

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    5 days ago

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    Rode's Camera & Photo

    Rode's Camera & Photo

    (8 reviews)

    $$

    Rode's is one of the few professional camera stores left in Wisconsin. I think there are only…read morethree. Unlike a Big Box store that also sells refrigerators and underwear, Rode's is strictly photography. They have a very knowledgable staff that will take the effort to meet your photographic needs. They have new and used equipment, pro-level equipment, plus rental gear. Their prices are competitive with any company. Rode's has been around for literally around 115 years. It was a family business till recently when the o wner retired and sold it to some employees that had been there for at least 30 years.

    So I had been visiting from out of State and I wanted a quick place to drop off and develop film…read more Prior to visiting the shop I had went to the store to pick up a USB drive as an alternative to having the scans placed onto CD's, because ideally I know could do this elsewhere at reduced costs. However, I had been overcharged with a total of nearly $50 for two rolls of film, prints and (unwanted) cd's. Sure, I can accept that costs vary from place to place but in this situation, I was told it'd be $4.90~ each to just have the rolls developed and so I was like "Yes! That sounds great.". I had mentioned specifically that I wanted scans placed onto my USB flash drive to avoid the cost of burning copies onto CD's and initially it was never brought up as an issue. I also requested to have one roll pushed during development, but the request was declined due to having the incorrect equipment (which seemed odd) so I humored the idea and just dropped off the film. The storekeeper asked if I had wanted prints and .29 cents a piece and so I went for it. At this point, he had never mentioned any additional hidden costs or fees, and told me to be here to pick up film within a few hours. So when I came back, I had arrived to two packages of prints and the storekeeper had explained that one roll of film (aside from 2 exposures) had turned out and so he didn't charge for the prints. He also mentioned that he had just "places the CD's" with the prints because that's "what they just do." And so I saw the absurd amount and paid for the film because I did not know how to react. Upon further inspection I'd discovered that I was charged for the development of the film (of course, this is expected), charged $10 for the prints that did turn out, and I was charged $10 (bad roll) and $15 (good roll) for the CD's I specifically requested not to receive. I was livid and could not believe that had just happened to me. I've decided that I'll never trust that place again with my film. The only redeeming factor for this place to even receive 2 stars was that the scans from the one roll that did turn-out ended up looking nice. I would hope that this review serves in preventing others from receiving the same treatment.

    Laurel's Camera - photographystores - Updated May 2026

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