Hope was fantastic, and helped us understand why our dog was behaving poorly (9 month old lab…read morepuppy) and primarily taught us how to behave and train him.

My husband and I were very disappointed. Absolute waste of money and time. There's a reason they…read moredon't offer refunds. Poorly trained staff that are really just hobbyists with little to no understanding of dog behavior and training. Go literally anywhere else.

All the staff is caring and attentive to all our pet needs. They are wonderful with our two dogs…read morethat have different anxieties. They have been able to help ease the concerns with traveling, knowing they are cared for. They all are masked and do what they can to help keep everyone safe.

The care and attention to my dogs' needs keeps me coming back every time I need to travel. I hate…read moreleaving them but knowing they are well cared for makes is easier. It means the world to me that my dogs are happy to go in with the staff when I drop them off and come home happy and clean.

I should have listened to my gut the minute I walked in. Let's just say NEVER AGAIN. Dogs were…read morenever let out of their kennels for 3 days. Save yourself the heartbreak and aggravation. Take them elsewhere.

The owner, Gene is a dog owner and loves dogs and knows how to handle them. I know my dogs have a…read morelot of fun and are well taken care of here. I have a senior dog with arthritis and Gene has a step that she can use when going outside to play. All dogs have their own run. I recommend this kennel for anyone that needs a place for their dog(s) to stay.

I took my dogs to get groomed by TIKA I picked my dogs up and everything was fine she explained why…read moreshe couldn't do their nails and I understood and told her I would do them myself I paid for all the services even the nail trim that was not performed once I returned home. I was petting my dog and realized clumps of hair was in my hand. I called and spoke with the manager the evening manager he told me she was not in. I finished grooming my dog by brushing his hair, and then I went back to canine cottage to speak with them. He was rude when I told him who I was I waited patiently while he tended to the other customers there then he rudely left me in the waiting room to speak with TIKA on the phone, and when he came back he told me that TIKA said no refunds and that I don't have to ever come back there again so a very nice until you have an issue with their services right? The way that manager treated me was disrespectful, and I do not recommend this location at all. I don't even wanna give it a star, but if I don't, I can't post so no that this is really a zero star not even worth one star.

I have taken my dogs here twice and usually great service and people. But this 3rd time taking…read morethem, they came back without being brushed at all, wasn't told they couldn't do it. Nails weren't trimmed, was told they couldn't do it. So my fiancé brushed him and took pictures to show the people here that they didnt do their job and still charged us full price. So she goes back just to be told she won't get a refund and we don't ever have to bring them back here. And I promise you, we won't. They fake like good people, but turn ugly as soon as you call them out on their negligence. Hope this saves someone from wasting time or money here.

Marjorie Lewter is awesome. We wanted the best possible old age for our beloved sheltie without…read moredoing anything invasive. Immediately after starting treatment with Dr Lewter our dog felt and looked better, she was happy and had her old zest for life. Several more years of quality life we had with our dog . When she died at 16 Dr Lewter helped us give her a natural death at home. Our new dog is now a patient of Holistic Veterinary. Dr Lewter has helped us sort through all the available vaccines. I make my own dog food and she has given me guidance. When our puppy got into trouble and burned her tongue, Dr Lewter treated our collie . No trauma. We all got on the floor with collie as she was given fluids and there was an ease and wellbeing .

Maisey loves it, so I love it! She can't wait to arrive and is happy and healthy when she gets…read morehome. No trouble with other dogs, and she loves the active play. Comes home tired and happy.

I love this place, but more importantly, my dog loves this place. I've lived in multiple states and…read morehave had to use numerous boarders for my dog. This is the first time I've felt completely comfortable when leaving my dog. Prior to being able to leave your pet overnight, they have to have spent a day in daycare being evaluated by the staff. The "temperament test" was only $5 when I did it and it's an opportunity for the staff to see how your dog interacts with others. Unlike most boarding facilities, there's no extra charge for your dog to be taken out of its crate for "play time". At Flying Fur, it's play time all day! They have a large facility, both outdoors and indoors, where the dogs all run free all day long. This is why the temperament test is important, to ensure more dominant dogs are not allowed into the population. Obviously, the major selling point for me is that the dogs are free roaming all day versus being crated. My dog doesn't play a whole lot, but it's a great feeling to know he's lying out in the sun and fresh air watching others play. The staff is comprised of dog trainers, so they definitely know how to care for your pet. And they definitely have an apparent love for animals. For no additional charge, Flying Fur offers little things here and there that make your visits special. I often leave my dog for extended weekends, and if your dog stays 3+ days, then they get a bath before going home. They just concluded their latest pig ear season, where certain days will get your dog a free pig ear. A few times a year, they'll have a professional photographer in to photograph your pooch if you'd like. We really are happy that we came across Flying Fur. We've been going for over a year now and they've never disappointed. I've scheduled stays weeks in advance, or called the night prior, and have always been accommodated. They've taken good care of my dog, and he always comes home happy and worn out. We won't go any other place for our boarding needs.

Off Leash K9 Training has been a life changing experience for us. We purchased the basic and…read moreadvanced obedience package (8 private lessons) for each of our dogs. The lessons occurred throughout August and September, so this review might be a little overdue, but I've had time to reflect on the experience. First off, we got our two boys as puppies and wanted to be able to take them everywhere we go. At the time of the training, one was almost 2 and the other a little over a year old. Both could be obnoxious at times, barking at other dogs that walked by; trying to take off after every squirrel, bird, deer, etc. that they saw; going nuts when the doorbell rang; and a drive thru window was a complete nightmare. Doing anything with them was becoming more and more stressful. We decided we had to try something and contacted Crystal, the owner, who listened to our concerns and goals, patiently answered all of our questions, and made recommendations based upon the info provided. Our private lessons with Lyndsey, our trainer, soon began. She was definitely "our trainer" as teaching us was a huge component of the process. Not only did she teach us what do to, she took the time to explain why. That made all the difference as it prompted us to start thinking through situations, made us better problem solvers, and even made us better at preventing problems and setting the dogs up for success. One of our dogs, Cash, has had a huge turn around. Turns out, he is very routine-oriented and likes structure and knowing what he is supposed to do. Now that we have figured that out, he is so much more confident, way less anxious, and seems to enjoy outings and activities. Carter, the younger of the two, has a completely different personality. He has always been very easygoing and affectionate but also very curious, easily distracted, and not afraid of much. His safety was a concern for us because he wouldn't follow directions and would venture off after a bird, squirrel, etc. I was constantly being pulled when we were walking or startled by his barking at different things he saw. His leash manners have improved significantly and we can walk pretty much anywhere, go into stores, dine out at a restaurant with an outdoor patio, etc. Just last week, they were both able to walk with us on the beach off leash. Again, the experience has been life changing for us. We feel confident taking them places, having friends over, etc. They are always complimented when we are out about how well behaved they are. We do continue to work with them on a regular basis. That's a point that Lyndsey was sure to make. We are grateful to her for teaching us how to teach our dogs.

The trainers at Off Leash K9 Training have been amazing. Our rescue hound was transformed by the…read moretrainers from a high energy bull in the China shop to a well behaved obedient companion. Our trainer communicated our pup's progress regularly and did a great job of training us as well.

I boarded my pup here at the recommendation of a friend, but had a very bizarre and unpleasant…read moreexperience. Upon dropping off my pup, Katie told me that she loved shelter mutts and that they had such a special place in her heart. After about 24 hours of boarding, I got a text with a picture of my pup enjoying life and living large resting in a dog pool. She said that my dog was "doing great" and that he was "such a sweetheart". It was great to receive an update and I enjoyed my vacation knowing that my pup was happy and in good hands. After I returned from vacation, I excitedly rushed to pick up my fur baby when Katie told me that my pup had been a problem and asked if I had ever had any issues with him attacking other dogs. On the verge of tears I told her that there had not been any issues and then asked what happened. Katie exclaimed that my dog attacked 3 other dogs and that he had sent them to the veterinarian. I asked for pictures, owner's contact information, and veterinary bills so that I could pay for the damage and contact the owners, but Katie told me that I shouldn't worry about it and that "she wasn't even going to tell me". I thought this was very strange- I certainly need to know if my dog attacked 3 other animals! Katie told me that my pup had to be kept separate from other dogs and then described my lab mix as a "pitbull" and asserted that "all pitbulls get violent at some point or another". Later on in our conversation, Katie mentioned that she needed to take the 3rd dog (that my dog attacked) to the vet because my pup attacked him on the 4th of July when everything was closed. This made my ears perk up- It was the 5th of July and earlier Katie had asserted that my dog had been in isolation for the last few days... How could my dog have attacked a dog on the 4th if he was in isolation? When my pup was brought out he was visible shaken and he looked as if he had been running wild in the woods for a month. He was covered in scars/gashes, which a month and a half later, still have yet to heal. Luckily, after 3 days my pup stopped cowering and began acting like himself again. I can't imagine my pup acting violently, but at the end of the day he is an animal and I wasn't there to see what happened. Unfortunately, Katie couldn't produce any documentation to support her claims. I don't know what happened during my pup's stay at Blacksburg Critter Care, but it was not a pleasant experience and I highly recommend you take your fur baby elsewhere. My pup has stayed at Heartstrings several times now and we have not had any issues.

I have used this dog boarding facility with mixed impressions. My experience indicates some…read moresuggestions for improved customer service as follows: A thorough tour of the resting/sleeping area is necessary to be comfortable leaving your dog Collar should be removed unless taking dog for walk to avoid losing tags and for safety as kennels do Due to the sleeping area being open to all the dogs the safety of the dogs may be compromised. Owner seemed only interested in the rabies vaccination instead of complete vaccination history However owner seems to love the dogs.