I was an hour late for my first appointment... I had written the wrong time down. I was also on my…read morelunch hour so was a bit rushed. The ladies in the office were so kind and understanding. I thought I'd have to make an appointment for another day but one of the ladies asked Dr Garlyck if he could see me and he did. AMAZING! Thank you so much. Susie Cloyd

I have been seeing Dr. Hartman for several years. His expertise,…read moreservice and staff are second to none. I am very fortunate to be one of his patients. Ralph Hodge...

I had a concern with a bump on my eyelid and saw Dr. Erick Auyoung for the first time. You never…read moreknow how a doctor is going to be, so I'm happy to say it was a great doctor patient experience. He explained everything in a way that made sense and kept checking in to see if I had any other questions or concerns. I never felt rushed or like I was bothering him, even when some of my questions were repetitive. At the end, he made sure I was all set and did not have anything else on my mind. It felt like I was the one to lead when everything was done, not him trying to rush off to the next patient. Before writing this review, I looked up how to spell his name on the website and saw his bio. It was spot on. Everything I experienced today matched exactly what it said about him. Highly recommend Dr. Auyoung!

I'd gone to the Tukwila location for years. This was my 1st time at the UP location. The location…read moreis great. The atmosphere inside is so nice. Diana helped me get checked in. Was such a pleasant experience as soon as walked in. She is so friendly & sweet. Dr. Noble always explains everything so well and makes you comfortable saying yes or no can't see/read something and make adjustments to make sure you're getting right prescription. Jennie helped me with picking out frames & getting checked out. She even stayed late to help me. She was so helpful and explained everything so well. I'd gone again for yearly vision check few months ago and the service was just as great at previously. Such a friendly and helpful staff.

Been going to them for years. Always the sweetest to my little one! They answer all of our…read morequestions and keep us in our budget!

I engaged with Soundview for the first time as I needed a new prescription and new glasses. My…read moreexperience was excellent , I had the best prescription for my glasses that I've ever had-- blended trifocals with astigmatism correction. They had a large selection of frames and I picked a super light weight minimalist design, which after a fitting adjustment a week after I initially picked them up, fit perfectly. The cost for the exam and frames was a bit under what I had paid for an exam and similar glasses 15 years ago in Seattle. So, considering the inflation we've endured during the those years, these were a complete bargain. I heartily recommend Soundview without reservation.

Although it took a while to get an appointment, it was well worth the wait! What lovely people…read more Everything was quick and efficient and I felt like I received the best care. I get very anxious about medical appointments and they were so fun and laid back, I quickly felt at ease. Dr. Kim Eckroth is especially awesome.

Great experience at Vision Care Associates. Thank you for giving great patient care and customer…read moreservice. I was informed and had a great understanding of my eye care and next steps. Dr. Anna Gunn was very thorough and answered all of my questions and concerns. She was very warm and you can tell she cares about her patients. I highly recommend this location in University Place, WA.

Our experience with Pacific Northwest Eye Associates (PNEA) in Tacoma, WA, has been disappointing…read more My wife and I require cataract surgery. At 76, we take our eye health seriously. Before scheduling our first visit in December 2024, we carefully researched local cataract surgery options and Dr. Niraj Patel. We selected Dr. Patel based on his experience.The process to secure that initial appointment took two months. We believe Dr. Patel is a skilled ophthalmologist and surgeon. That said, we both felt pressured at the first exam with him to opt for the Light Adjustable Lens (LAL), a $4,500 per-eye ($9,000 total) upgrade not covered by Medicare or our secondary insurance. The clinic prominently promotes this option, which likely benefits its revenue. Despite our optometrists advising against a replacement lens other than "standard," we briefly considered it due to the strong recommendation. This raises concerns about whether other elderly patients might feel similarly pressured. Anyone considering this clinic should thoroughly research the LAL option and discuss it with their optometrist or primary care provider before making a decision. After our exams, we met with the "scheduling coordinator" for Dr. Patel's surgeries. We were informed that due to a backlog, surgery dates would be significantly delayed. We accepted this reality and continued the process. However, communication with the clinic was frustratingly difficult. Getting answers required showing up in person and hoping someone could assist us. Scheduling changes were nearly impossible without being pushed months further down the waitlist. Even urgent non-elective medical issues did not seem to influence scheduling flexibility. Patients should be aware of these limitations before committing to the required exam process. This is a business in search of large patient volume and the bottom line. After nearly three months of waiting, we have canceled all future appointments with PNEA. It is too frustrating. Based on our experience, we would not recommend this clinic. Patients should carefully research not only the procedure itself but other local Opthalmology clinic choices, the clinic's billing practices, scheduling and communication policies. We hope others have a smoother experience than we did.

Dr. Jung and the entire staff are fantastic. Professional…read moreyet, more of a let your hair down and relax, "We have ya" sort of an attitude and, they do. Incredible experience. I was so comfortable with the entire process and would recommend to anyone wanting the services they supply, Go see them. They are sort of a family of very professional individuals who are there to help you "SEE" better! Really!! Dennis T.

Dr. Corliss and his staff are very knowledgeable and caring. I'm so glad we found Corliss!read more

Upon walking in you'll notice a strong mildew smell, the office hasn't been updated since the…read more80's/90's, which should've been a blaring red flag to gtfo. Both my husband and I had back to back appointments.The dr was extremely short staffed. They had 2 employees missing that day, one had just quit(I think I now know why and the other sounded like they were on an extended vacation?) we waited over 2 hours to be seen. We were essentially seen together,husband did go back first,had his exam then they called me back for mine while my husband sat in during my exam. The dr essentially ignored any small talk I had towards him and would only really respond to my husband, I picked up on some misogyny, however considering the drs age it's par for the course. I was just there for my eyes after all, not to gain a new friend,so I chalk it up him having absolutely terrible personal skills. After our exam is complete he tells us to go pick out glasses. They really give you zero options of going outside their office for frames and they have a terribly small selection of frames. Then we were brought back to the bookkeepers office...wooo boy back to the 80's again. She even used an adding machine! What in 1985 is happening!?? Stacks of file boxes..they need to update badly. The price for the mediocre frames/lenses for both of us was almost TRIPLE the price than the previous year buying both sunglasses AND bifocal glasses elsewhere!!TRIPLE!!!!! After investing close to 3 hours of being at the appointment,we just paid what we could and ordered the glasses. We just wanted to get on with our day! Now comes to picking them up..they don't really keep with the hours posted, they leave early and whatnot so my husband and I got there @3:30 on a Friday, as we had called ahead.The door was locked,but the elderly bookkeeper opened it and led us to the room where they fit glasses. She hands me mine and the card to test how well you can see fine print, I can clearly see the fine print, she never once asks me how the far vision is, and I cannot test this because the room is so small. It took some adjustment to get them not to sit crooked on my face. She kept setting them upside down on the counter saying "see see they are even on the counter laying flat!" Last I checked people are not symmetrical and glasses are fit to your face not how flat they sit on a counter. I've never in all the years having glasses have such a weird fitting. Thankfully my husbands fit with only a little adjustment, even then she didn't seem to know wtf she was doing. Clearly this was NOT what she reg does in this office. Later in the evening when I try to watch tv, I realize I cannot see any of the letters or subtitles that I could see with my old glasses! The script is terribly wrong! I can see infinitely better with my old glasses and everything is blurry with the new glasses. I call the following Monday and they say they had a cancellation @1. When I get there the dr is huffy. He said to me "well I don't have time to give you an exam today!! But I can check the glasses to see if there was an error" yet they told me they had a cancellation...wouldn't that be a whole appointment worth of time??? He then comes back in and I can tell he's agitated and he starts being really short with me. He starts asking me about my diabetes and says it's my diabetes that's making my new glasses wrong.. and when I keep asking why my old glasses were still pretty great, that I could read far away and see subtitles with the old glasses but not the new ones,he is dismissive and starts grilling me about my diabetes control again,then he starts mentioning the slight cataract he diagnosed me with and then says he needs me to test and log my fasting blood for 2 weeks until my next appointment ,because it's my fault my new glasses don't work.. I still keep asking about why my old pair work fine and he just wouldn't have it. He just kept gaslighting me, telling me it's my diabetic issue. I am closely monitored by my primary dr and I tried telling him this but he was continuously dismissive.He made a mistake with my vision test and he's too proud or whatever to admit he's wrong. My new glasses are definitely NOT correct! If I can see better with my old glasses IT IS NOT MY HEALTH THATS A PROBLEM ITS THE INCORRECT GLASSES HE PRESCRIBED! Dr Ken Corliss needs to start paying for competent staff,update his office to bring it into the current decade AND not be greedy for money by continuing to over book himself so he doesn't make mistakes like he did with my glasses. We will NOT be returning, as well as 3 other family members. They have permanently lost our our families business! Don't go to this office it's a waste of your time, money and is a giant headache! Highly DO NOT RECOMMEND!AVOID!

The staff is very friendly and values your time. I have never had to wait more then 5 minute and…read morethey usually get me out earlier then expected. Dr. Day has a good sense of humor , clearly explains what he is doing and the results, and values your time. I have never been rushed and felt like I was just a number. I recommend this staff and Doctor highly! There is a reason that they sometimes be a few weeks to get the appointment.

I called and told them I needed to have a mri done. The mri people said they could not do it…read morebecause there is a piece of something in my eye. I went and saw you guys. You told me there was nothing in my eye. You were wrong I'm lucky I did not loose my eye.

I have been a patient of Dr Niraj Patel for a few years. I've been going for my regular, yearly…read morediabetic check ups. He's always been very accommodating, polite and professional. He had said I would need cataract surgery but he didn't push it and left it to me for when I was ready and couldn't function. Finally, it was time. He willingly postponed it when we were apprehensive in March when the COVID-19 virus had so much uncertainty. Now he scheduled me and my right eye was a breeze. The operating room staff was friendly and put me at ease. Post operative was simple and I was out of the office in an hour. When I was concerned about a post operative question, he replied promptly. I would highly recommend him. All of the staff are well trained and polite and professional. Next week I am scheduled for my left eye cataract surgery!

I called ahead to confirm that the eye doctor accepted my referral and insurance before scheduling…read morean appointment for an urgent visit of symptoms that have been ongoing and unable to drive and walked 2.5 miles to my appointment. Upon arrival, I was informed that they did not accept my insurance. They claimed to have called me regarding this but did not leave a voicemail to discuss the issue. The front office staff initially suggested a self-pay option, but when I inquired further, I was told that self-pay was not available either. This experience highlights the breakdown in the healthcare system and a lack of accountability on their part in two instances. 0 accountab=0 stars