I am having a problem with the Ebensburg office. I went in to pick up cpap supplies last week, and…read morethe lady gave me the wrong tubing. I didn't realize it until I got home. I went back two days later to exchange it, and I was told NO. They cannot give me the correct one unless I pay out of pocket. It was their mistake and they want me to pay for it?? Nope

At first, this company was AWESOME. They even offered to have large oxygen machines shipped to out…read moreof state places I was visiting!!!Now that I've been with them for 3 years or so, I've been treated in a disrespectful and rude manner. I was given an emergency tank to use and I used it while taking to the delivery driver who was there to collect the portable oxygen machine that fails me EVERY winter. Imagine pinching your nose closed and breathing out of a straw in your mouth, that's what it's like for me on a daily basis. I was scolded like a child for using my emergency tank. I didn't want to be rude and walk into another room while trying to talk to the driver, so I sat down and hooked onto the tank. At one point, the driver actually slammed a portable oxygen machine down onto my dining room table and said, "Well here, use this one then!" His temper raged to the point that I should have called the police. The replacement was also defective! That cost me a non-refundable round-trip flight to Minneapolis for Christmas because I had no oxygen machine and tanks would be impossible on a flight, while there and flight home. The driver said he had never been to an airport so he didn't know how I would manage oxygen for there or a trip. I was told it was very expensive for the company to deliver oxygen to me from their company location. Yet, I see their delivery vans in Somerset frequently, so I know i'm not their only customer. I'm told Medicare only pays the company for the first 3 years & no payment for the last 2 years. Perhaps that is the issue. I would think the company would charge enough in the first 3 years to cover the last 2 years. I will say, the driver was courteous to me when he delivered my repaired machine back to me. Proceed cautiously and ask lots of questions!

I bought 2 stair chairs new & had serviced by Dick's. Chair locked up, needed brushes, charged $325…read morefor 1/2 hour job, including $150 for the brushes I'll wager cost less than $25. Usurious! I am 86 & handicapped b/c of childhood polio & depend heavily on the chair.

I was referred to this company for my CPAP supplies. I never…read morereceived my supplies and was charged. I contacted them billing department was very rude I was taken back. I disputed the charges and received my funds back. Had spoken to General Manager very friendly however never followed through with no call back after several attempts to reach back out. A simple issue turned into nothing but we do not have to service you. This was told by the billing agent. I would not even consider giving this company business as this is how they treat customers. When I asked for proof of delivery all I was told is post office said it was delivered. There are many other companies that could service you than how this company treated me. Shame on how you treat your customers is is very disheartening.

Bedford,pa.No parking. High priced. Used to be a good place to go. Fastenal is beside them and…read moretheir trucks take up all parking. You'd think they would consider more handicap spots

Paul Freeman goes above and beyond just the deliveries he makes. He has taken the time to show our…read moreteam how equipment works and makes our residents feel at peace with their changing health conditions. Paul addresses ALL of our residents not just his customers. When health declines and a hospital bed, oxygen, or any other equipment is needed, our residents must know they will be taken care of regardless of this change. Paul makes sure they feel important. As the community relations director, this type of engagement within the walls of our community helps define our mission statement and ethics. Thank you so much for sharing such a kind employee with us. Heidi Brown Community Relations Director Colonial Courtyard at Bedford

Mcknight Medical in Pittsburgh delivered two junk defective beds to my dying friend in Vitas…read morehospice "care". The second bed could have been fatal delivered to another vulnerable person. The mattress was garbage and we had to demand a suitable gel topper from Vitas. McKnight is another grifter corporation profiteering off death like Vitas Healthcare.

This place is great for medical supplies. I was released from the hospital today and needed a new…read morenebulizer and accessories. The place is clean and neatly organized. The staff is extra friendly and welcoming. The associate, Linda, who came to help me was with someone when I arrived. She greeted me and told me someone would be with me shortly. Once she was finished, she took my prescription for my supplies and my insurance information. She was excellent in explaining my insurance copays and the knowledge of the product I was there for. An older couple came in looking for a product the didn't carry and the associate pointed them in the direction of a store that would carry it. Overall, the people there are phenomenal and extra helpful. Highly recommended for all your medical supply needs!

Phone service and installation was great to get a delivery but when I called about a question a…read moreyoung woman was disrespectful with her comment when I asked about a form

they are very helpful and very flexible and friendly and do anything to assist their customers with…read morethe best value of life possible.

Kurt has been rude to me, my dad and his PCAs every step of the way. Last year my dad and I…read morepurchased a recliner from Penn Med. As my dad has MS and has special needs, it was a special order, which also has a warranty. He was really nice before the purchase, but afterwards, any issues that arose, we were met with rudeness and idleness. I'm not sure if his issue is with young people, women, or everyone, but he is anything but professional. My dad's chair has a cord that connects to the remote, and the lock to hold it into the bottom of the chair was broken, and it was moving the whole way up and the whole way back on its own, sometimes rendering my dad helpless with his head on the ground for hours at a time or pushed against the wall due to the malfunctioning chair. When multiple PCAs and I reported this to Kurt, instead of showing concern or trying to fix the problem quickly, he was callous, cold and full of excuses to myself and two PCAs over the phone. We reported problems the middle and end of the week as it happened more than once and he waited until the following week to order the parts. The problem continued and we switched out the recliner for another chair that he barely fits in and moved the recliner to the living room to be worked on. When he got to the house to fix it, he said it can't be fixed because the frame is warped but he said my dad isn't heavy enough to do that? The frame wasn't even the problem initially and probably got warped while my dad was in compromising positions during the time Kurt neglected to order the parts. He even said to me and a PCAs that dad cried wolf with the cord once before and he sent it back to the company even though it worked and he wasn't going to do it again. I'm sorry but it's not the customer's job to know how to fix something, it's his job. If it still worked, he should have been able to see that instead of neglecting a disabled elderly man and allowing him to be upside down multiple times before ordering anything, after 4-5 calls and me threatening to contact the Better Business Bureau, he finally ordered the part, but now he can't fix the chair bc of the frame that no one is strong enough to warp and won't honor the warranty? This feels wrong. Do not do business with this man if you value the safety of your loved ones. He may have products that are cheaper than other places, but the service is cheap too and virtually non-existent. I am contacting the office of aging, Blair senior services and the Better Business Bureau, but I wanted to make sure our story was heard here too.

Kurt has been rude to me, my dad & his PCAs every step of the way. Last year my dad & I purchased a…read morerecliner from Penn Med. As my dad has MS & has special needs, it was a special order, which also has a warranty. Kurt was nice before the purchase, but afterwards, any issues that arose, we were met with rudeness & idleness. My dad's chair has a cord that connects to the remote, and the lock to hold it into the bottom of the chair was broken, and it was moving the chair the whole way up & the whole way back on its own, sometimes rendering my dad helpless with his head on the ground for hours at a time. When multiple PCAs & I reported this to Kurt, instead of showing concern or trying to fix the problem quickly, he was callous, cold & full of excuses. We reported problems the multiple times & he waited until the following week to order the parts which took weeks to come in. Anyway, the problem continued & we switched out the recliner for another chair that he barely fits in & moved the recliner to the living room to be worked on. When Kurt got to the house to fix it, weeks after we first reported the problem to him, he said it can't be fixed because the frame is warped but he said my dad isn't heavy enough to do that? The frame wasn't even the problem initially, it was the cord on the bottom which was an electrical issue & multiple times put my dad the whole way back with his head nearly on the floor as it wouldn't stop moving on it's own and my dad is disabled, the frame probably got warped while my dad was in compromising positions during the time Kurt neglected to order the parts & yelled, literally yelled & hung up on me &t caregivers who called out of concern as well. He even said to me & the caregivers that dad cried wolf with the cord once before & Kurt sent it back to the company even though it worked and he wasn't going to do it again. I'm sorry but it's not the customer's job to know how to fix something, it's his job. If it still worked, he should have been able to see that and fix it, instead of neglecting a disabled elderly man & allowing him to be upside down multiple times before ordering anything, after 4-5 calls & me threatening to contact the Better Business Bureau, he finally ordered the part, but now he can't fix the chair bc of the frame that no one is strong enough to warp is warped & he wont honor the warranty? This feels wrong & petty. In addition, Kurt was at the house for nearly 6 hours taking the chair apart, & at nearly 8pm at night, when the last caregiver was leaving for the evening, my dad told Kurt he would need to leave as well so the house could be locked up as my dad isn't mobile. Kurt pitched a fit yelling at my dad then called me and yelled at me, & on his way out, the caregiver told me he slammed the door so hard the whole house shook. It's been over 6 months, he wouldn't answer any calls after he threw a fit at the house & the chair remains in our living room in pieces, my dad still in a chair too small because we can't afford to buy another chair as this one was thousands of dollars with a warranty he refused to honor. Do not do business with this man if you value the safety of your loved ones. He may have products that are cheaper than other places, but the service is cheap too & virtually non-existent.

Visiting from out of town. I called because I was having some issues with my equipment…read more With absolutely nothing to gain out of helping me, Karen took over 30 min trying to resolve my problem. She was terrific all around. Gave me a lot of reassurance even though we couldn't resolve the issue (the device was ultimately returned as defective).

From the owner: When you are looking for home medical equipment in Connellsville, PA, you should turn to Tom &…read moreJerry's Home Medical Service. Our family owns and operates the business. We strive to provide the highest quality of care to our patients and their families throughout our service area. We do that by focusing on our patients' rights, wishes, and preferences being foremost in our minds. Our compassionate staff is happy to help make your life better. We offer patient education, medical equipment, and 24/7 emergency services on respiratory and oxygen equipment.

I went there to try mobility devices (walker/rollator). I wanted to try before I buy. The business…read moreis very small but I got professional one on one help. They knew the product and let me try them. I have an idea as to how to operate one thanks to the employee who assisted me. Although I liked one of the products, I'm still going to shop around to compare. At least they gave me an idea of what I'm looking for.

From the owner: McKnight Medical has been in business for over 30 years with a reputation of exceptional customer…read moreand patient care and satisfaction. We offer servicing and delivering of your purchase from both locations.(Charleroi and Oakmont, PA) Full Line of equipment and delivery services for all of your medical needs. Daily living items, oxygen, CPAP, Ostomy supplies,wheelchairs, medical beds, patient lifts, compression garments, scooters, etc. Like us on Facebook and Instagram.