I got the house facial and it was amazing! My skin is sensitive so I didn't want anything too…read moreexfoliating and harsh. I'll be back for sure!

I had my face, legs and bikini area done, I've never felt so confident…read more I definitely recommend buying the FUR OIL & pumice scrub, will make you feel like a millionaire!

If you're looking for a new wax place, this is where you need to go!! Julie is absolutely AMAZING!…read moreShe is so sweet and makes sure you are as comfortable as possible throughout your wax. She really makes you feel relaxed. She takes her time with the wax to make sure that every hair is removed! I absolutely love the silky smooth skin she leaves me for weeks!!

From the owner: I wax everything from brows to toes, so you can be sure every visit you'll be leaving with a silky…read moresmooth feeling.

YAY! A place that is about quality of service! Don't judge the look of the place, but the quality…read moreof my pedicure was everything I needed to come back. Note! They only take cash - I made this mistake but they were so nice and let me run across the street to get some cash and come back :-)

This is by far the BEST place to come get your nails done!!!! The atmosphere is so laid back,…read morecomfortable, and makes you feel like you're at home hanging out with your girls! The best decision I ever made was choosing this place as my nail home my nail tech, and also friend is LIlly! She is great, and all of the designs she drew my hand!!! She's a great friend! Hana is great as well! Ya'll go to this place!

I've been going back and forth with myself about getting my upper lip waxed. It's not too bad but…read moreas you get older you discover more hair in undesirable places. So before things get out of hand, I pulled the trigger and made an appointment. The place is super cute and feminine. The manager was very helpful and was able to address my concerns. Because it was my first visit, I got a 50% discount!!! The young lady that provided my service was very nice and made sure I was comfortable. A few minutes later I was smooth and hairless. If I make this a regular routine I would definitely come back.

This was my first visit here! Found them on Yelp and saw a few videos of them on TikTok! Black…read moreowned! I was able to schedule a waxing online. When i arrived, i was greeted at the door by the lovely staff! The decor is well thought off! All pink and very aesthetic! Many photo ops! They offer memberships and even have merchandise for sale. My wax was a great experience! Will def be back in the future

Love love love. I left feeling amazing!!! Thanks to Katie ! This is my second time going to…read morechampalou spa and I hadn't been disappointed yet ! Thank you

This post is well overdue, but I still wanted to share my experience. I went to this spa with my…read morefriend in July of 2024 i believe, to get a facial and body service which we scheduled beforehand. From their options i selected a thirty minute facial and a thirty minute full body message. The facial was incredible I wish I knew the woman's name who performed the service. It was a comfortable space with soft lighting and music. Very relaxing. My body message on the other hand was a different experience. I remember the lady wasn't thrilled that i chose the 30 minute full body massage because "it wouldn't be a lot of time to get to every part of the body". Which i told her that was fine and to just focus on a few main parts... She didn't make the space feel super comfortable and was loudly breathing and I could hear all of her movements. Not a huge deal, we continued and i just tried to relax and enjoy the massage. Unfortunately, it was too intense for my liking, and i did try and signal that to her. Which i don't think was received... It almost felt like she was doing that because she was a little annoyed i didn't choose a longer timeframe for the massage. Ever since going my collarbone pops. I don't know why and it still does even almost two years since. Overall, the experience was mostly good! I enjoyed the welcoming lady at the front desk and the lady who did my facial. Only thing was the woman who did my massage did not give me the experience i was truly hoping for from getting my first massage out! And on top of that my collarbone popping ever since just shows how aggressively she was massaging!

Still no service 17 minutes after appointment. Asked if there was someone else and got with a…read moretechnician who had only been there 2 weeks and couldn't do the job. Not a good experience. Manager totally on the defensive with excuses. There is a 9 minute grace period for a customer but a customers time.... Hmmm....

Service is always great! Staff at the front desk always greets me when I walk in and check me in…read more I've seen different wax specialist and all seems pretty nice. Only had 1 bad experience. But other than that, everything was smooth sailing. Booking an apt is fast and easy through the app. Sucks that they keep raising the prices. Might go elsewhere if it keeps going up.

Definitely will recommend. As stated before, you will get a…read morerelaxing, friendly service.

I have always loved Ms. Ann and never had any problems with this establishment until recently. I…read morewent in because I needed my left great toe fixed after receiving a gel pedicure that started peeling the very next day. I was told to wait for additional staff and ended up waiting over an hour. During that time, four different people told me someone would be back to help me, but no one ever returned. When I finally approached the counter and asked to speak with the manager, I was told there was no manager on site. I was very disappointed with the customer service and lack of communication. Needless to say, they have lost a loyal customer. I normally do not leave Google reviews, but I wanted to warn others about my experience at VSL in Bartlett, TN.

I came in for a Brazilian wax around 5 PM on November 17, 2025. The building was clean, I was…read moregreeted right away, and the acting manager took me back for my service. She gave me a moment to get settled before starting, which I appreciated. The wax itself felt a bit rough, but nothing out of the ordinary. I was on the phone with a friend to distract myself, and I began to notice she kept going over the same areas repeatedly, almost as if the wax wasn't grabbing the hair. When she finished, she let me check the results--and that's when I noticed that about 75% of the hair was still there, just broken off the way it looks when you shave. I tried to discuss it with her, and she attempted to go over the area again, but the wax still wasn't picking anything up. I was disappointed and asked for a reasonable solution, especially since I now have to wait for the hair to grow back to at least 1/2 inch before anyone can fix it. She told me she couldn't offer a discount and that I was still responsible for the full balance. When I asked to speak with the manager, she told me she was the manager and that the head manager wouldn't return until Wednesday. When I asked for their contact information, she refused. After pushing the issue and explaining my concerns, I was eventually offered a free service. Overall, the service was poorly done, and as a loyal customer for years, I'm extremely disappointed. My wax feels prickly--like porcupine quills--and that's absolutely not the result I expect from this place. So disappointed.

I've been here a number of times and every single appointment has been stellar!…read more The rooms are comfortable and clean. The staff is friendly and professional. I've gotten a Brazilian every time I've visited and I've been so happy with the results. I also appreciate the wax they use as I feel like it works a lot better (and causes less pain) when compared to competitors in the area. Highly recommend you check them out!

Shayli was so kind and made me feel so welcome along with the receptionists. She was able to…read moresqueeze me into her schedule with such short notice because of a hair emergency. This was my first time here and it definitely won't be my last. I can tell they put such love and care into their customers just seeing how they interact with them. Their prices are super affordable. I came in with my hair looking like such a mess and I left feeling like a different person. Shayli, you rock omg!!!!

I'm in Memphis for the month, and was in need of a hair color and trim. I had balayage done with…read moreAdrienne and she did an AMAZING job. I'm in love with it. I spent the last six or so months hating my hair from a previous cut back home and she made it look a million times better. I am so so thankful!!

As always Jewel does an excellent job!…read more This is a before and after! She doesn't thread them to thin just the right amount to give a clean arch! If Jewel isn't available, try Gauri!

Would not recommend, the customer service is terrible if you are wanting a Henna go somewhere else…read moreto get one.