I set up an appointment, explain to the receptionist I needed a color correction but above all a…read morehaircut. She quoted me $100. When I arrived there I waited 25 min past my scheduled time. Then the hairdresser called in the owner Michelle for advice on how to proceed. Michelle was adamant about 3 color changes otherwise my hair couldn't be done. Before starting I asked about pricing and Michelle said it would be at least $225 without style or cut. Fine but I only had $200 and I really needed a cut. So I asked her if we can just do one process and the cut instead. Or if i needed to call my husband so he can bring more cash. The place didn't take credit cards or so i was told. At that point, michelle got snappy and told me that I don't appreciate the work that needs to be put in. Also that it would take a whole day. And concluded that and I quote: " we won't provide any services for you, thank you, you can go" I asked about getting a haircut but she insisted. " no, I'm not comfortable having the stylist working on your hair. I don't want you to blame us or write a bad review" I was in tears. I was not offered other option, no one suggested anther appointment. Once I walked out, I went to the Salon at Macy's in Collierville. A young lady named Gabrielle took me in and in two hours, and a free deep treatment and a superb pixy cut I was platinum blonde no brass no ruined hair and it was $80. I left Gabrielle a 50% tip I was so happy. Here attached are the pics from my haircut and color at the salon @ Macys NOT at ALa Mode. So unless you want to spend a boat load of $$$ for something that can be done elsewhere faster better and with less BS and pretentious airs - stay away. Not to mention that the receptionist in question was Michelle's daughter and she simply hung up on my husband when he called to get an explanation for why I was so distraught. Twice. There are better salons and better mannered and skilled real professionals out there.

So glad I found this salon right by my work in Germantown! Great place very affordable, clean and…read morenice staff. They also offer manicures and pedicures. Andrea is the best she does a great job with my hair every time ...from cut to highlights and styling... go see her she is sweet and super friendly you will love her!!

Love the ladies at Germantown Salon. They do a great job cutting my hair and they are great…read moreconversationalists too

After bouncing from barber to barber, trying to find someone who can cut hair consistently time…read moreafter time, I stumbled onto Lisa. She gives a great cut EVERYTIME!

Shelia is absolutely fantastic! She has been doing my hair for several years. she has designed my…read more hairstyle for every event. This place is a very homey and quaint hair salon with a friendly environment. All the stylist are very helpful.

This quaint little hair salon nestled in Collierville Tennessee is unique as the people who work…read morethere at the salon . Shelia has been doing my hair for quite some time I've known her and followed her all through her time ever since the salon opened up and even before that .Shelia does a wonderful job on my hair even worked on botched hair jobs from other places.She's great at color highlight low light, even blending in the stubborn white and a wonderful job cutting styling hair long or short all hair types.The staff are very friendly. I totally recommend this place and ask for Shelia .

Tina is amazing. Love this place. I will not go anywhere else…read more Good location awesome service

I want rave about this Salon. I've lived out of town and came to here one time for a wedding and I…read moreloved it then. 7 months ago I moved back to Memphis and immediately returned here. I'm super picky about who does my hair and had been going to the "it" stylist in Miami for a decade before coming home to Memphis. Anyways I wasn't picky who I went to and got Matched with Margaret. She is sooo on point and knew what to do without me giving that much instruction. I have really long thick hair which can be a pain for stylists to work with, yet she tackles it with ease. The other thing I love is that she's so uplifting. I feel so happy when I see her and get excited when I get to go to her. I also was on a reality show and had her touch me up and get me "stage ready" and honestly my hair was on point the whole time.

Erica has been my stylist for many years! I love coming to her since she is an artist when it comes…read moreto shampooing, cutting, and styling my hair. I come every month for self care. She deep conditions my hair. My hair comes out shiny and very sleek! I am so happy after she finishes. The salon is decorated with a variety of pink colors. She has a unique personality and the decor reflects that. I like the bright colors of pink and flowers that hang and are placed on the walls. She has a variety of items to purchase like purses, jewelry, snacks and coffee. I look forward to my appointment every month.

Ask for Erica! She did an amazing job on my daughters hair,…read moreshe was patient and kind! I highly recommend her!

Had a gel mani/pedi today. She was fantastic and great to just talk to. She paid attention to…read moredetail. My toes turned out fantastic as did my nails.

WARNING DO NOT GO IF YOU HAVE NATURAL HAIR!!!…read more I honestly did not even want to,give this salon one star, but I have to put a rating. If Yelp allowed it, I would put a fourth of a star. Billy is a terrible stylist, who should just admit he can't handle natural hair, but was too greedy for the money to do this. Firstly, I should have known better because everyone had permed hair and one person was getting a perm as I was sitting there. Billy the stylist seemed nice and I had gone there four years earlier, but I came with my hair already blown out and just had him to flat iron it. This time I had my hair blown out but he took me to the bowl to wash my hair, something that I thought might be a good idea because I assumed that he would condition my hair pretty well afterwards. However, after he washed my hair twice, he only put conditioner on my roots and then put me under the dryer. After I came out my hair was a dry tangled mess. He then proceeded to blow dry my hair with a paddle brush tugging at it roughly. When he finished with the brush, he proceeded to use a fine tooth comb and comb through it. Again he was yanking my hair berating me for not allowing him to cut my hair as he wanted to ( he kept saying I needed a trim and even was bold enough to to tell my Aunt and mother that he would MAKE me trim my hair) purposely damaging it to the point that he wanted to cut. He then roughly ran a hot comb through my hair yanking it through as well. At the end he tried to disguise the damage by lightly bumping the ends under but it was very obvious that it was severely damaged and the ends were strings. To make matters worse he didn't use a leave-in conditioner before he blow dried my hair and neither a heat protectant before he began to flat iron. As a natural person we work very hard on our hair and to have someone to purposely damage your hair just to make a point is frustrating, heartbreaking, and infuriating. I had to put Shea butter in my hair to keep it from frizzing up because of the extreme lack of moisture and damage created by the passive aggressive stylist. However, I didn't let him ruin my weekend and enjoyed my brother's med school graduation and my cousin's high school graduation. And I will go back to Chicago and enjoy my beautiful life there and my budding legal career. Billy you don't win, in fact thank you because now I will be using my Olaplex every week instead of once a month. Can't wait to see how much more will my hair will thrive in the future.

Have been going to Janna for over 25 years and couldn't be happier! She has incredible skills with…read morehaircuts/color/hair treatments! She is also very knowledgeable and works so hard with each and every client to make sure they are happy !! So much so that her clients who have moved away even fly back to Memphis to get their hair done by her!

Warm welcome at the Neuvo salon. The owner went out of the way to treat me like a VIP. I had a blow…read moredry with Kim, good service and high quality Kerastase products to make your hair shine. Will gladly be back.

I love my hair stylist!!! Whatever hair type you have she is kind and all for consulting before…read morejust doing what you want. Her name is Renae!!! Book her!!! The environment is laid back and very personal. Each hairstylist has a room to themselves. LOVE IT!!!! They have a common location as well but I love the personal areas!!! Beverages available for clients. Awesome results. Pictures coming soon

I visited Youriehairsalon today and I must say I was very pleased with the service I received. My…read moreappointment was at 10:00 this morning and my stylist who's name was Stephanie greeted me as I came in and told me to have a seat, it was just a few minutes and she told me that I would be next. I was at the shampoo bowl within 10 min. Everyone seemed nice and the talent they have in this salon is awesome. You can't go wrong with any of the stylist in there. The greatest part of all was that I was out of there within 2 1/2 hrs. I was so pleased I made a appointment for next week. #wherehaveyoubeenallmylife...