Always dependable, fixed my 2021 Toyota Tundra after I hit a deer on the way to work.read more

Had my the tailgate on my Jeep replaced here and they did an amazing job! Dale was able to get me…read morein at the last minute for a quick estimate and emailed everything right over. I dropped of my Jeep the following week, picked up a rental (they work with Enterprise) and I had my truck back in a few days. Very smooth and easy! 10/10 would recommend.

We took our son's jeep out there to get some work done. Told him exactly what we wanted and…read moreevidently what they sold us didn't come with what we wanted and couldn't figure out why they bought something that we didn't really order. Then the original problem was for a big squeak coming out of the truck never really did fix that. I had to wait two weeks to bring it back into fix the light And then they said they had to order it which should've been taken care of when we told him it wasn't right the way to begin with. It just seems to be a big deal with them. They get the car in early in the morning and they call you at the last possible minute to come and get it And in my opinion that is just not the way to do business do I recommend them I can't they didn't do us right and I'm assuming if they didn't do us right they're doing somebody else not right either

I had a camaro that was here for over 1.5 years it should had never been there that long. These…read moreguys put me through a series of hoops with this car. I had spent $10,000 and $2000 on a paint job and ceramic coat and I dropped my car off looking mint. After I had to literally threaten to call the police so they would release my car to me my car looked horrendous. There was adhesive all over the paint. And dirt was caked in all crevices like it was sitting there for a long period of time before it was touched. Had a car cover they never used and told me my car would be kept in the shop In the back which was a lie. They broke my window and replaced it without telling me, Burn holes in my seats, destroyed my weather stripping, chipped my doors, chipped my rear and front bumper, and hood, chipped my $1500 set of rims. They didn't even start in my car till may over a year later. They told me they were doing this and that but never really did any actually work. Shawn the owner claimed he ordered all these parts, and told me my parts I brought are right. Come to find out I had to order the other parts. Paid 14k in March of 2023 after Shawn demanded money to start on the car. But he told me he had started on it back in august of 2022. Come august when he claimed everything was said and done he said it was sent off to Fort Wayne Indiana to the tuners. I show up because my gut was telling me other wise after the crap this shop pulled on me. I go their look in the back and their it is. So I text Shawn and he said it's not their but I'm looking right at my camaro. So I go and confront his wife and demand Shawn comes here to explain. She said he was In Pennsylvania but when he picked up the phone it sounded like he was in the shop. So after confronting them they called the police on me for what ever reason. Then Shawn txted me saying he had moved my car from the shop to his personal house to be loaded up. I asked for pics but he could send me everything else but a pic of it at his house so I know my car is safe. So then when I demand for it back he had it hauled from the back lot of his shop. Claimed it was on a flat bed to be hauled to the tuners but then had to pay someone to go pick it up. Super fishy guy and business. Asked for my parts back and he has yet to produce any of them. I literally had to yank my car from this shop because of the massive go around I was going through. Shawn made so many promises just to lie to me over and over again with the same excuse. How are you going to make me pay 14k just to put me through a series of hoops. I paid 14k just to get my own parts and he still hasn't corrected the bill yet and I still do not have any of my parts back. Claimed he aligned my car but I couldn't even turn my wheel to the left.(poor alignment if anything was even done). I took the car my self to the tuners and asked for my specs and he can't even produce them for me. Claimed he had this special guy to my engine work just to take it to Napa which I don't mind. He told me his special person had it for 8months, just to tell me it was napa in august of 2023. Need my transmission specs but idk if it was really sent of or not. If anyone wants photos let me know I'll send them to you won't let me post them here. Have proof with txt, messenger, and pictures

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith