If you are seeking child care DO NOT SEND your children here. My son came here for a month and a half and this woman is in way over her head. Laura the owner is a very sweet woman but when you question her competence she becomes very offended, she has no level of professionalism and relies on her trusty sister in law with a masters degree for legal advice. There were several occasions where I questioned my child's safety and I really wish I had not wasted my time here.
Firstly if you would like to receive your child whole, this is not the place. Laura condones biting and fighting. On 2 separate occasions my son was bit by another child. The first time I said fine we can move forward. The 2nd time I was livid, she had promised if this happens again the other child would be asked to leave her day care. Not only did she not follow through with her end of the contract she gave every excuse as to why the other child bit my child and all she could say was sorry. When asked how can you ensure the safety of my child her response was " I apologize." I did tell her that the incident needed to be documented and reported she then stated if it was reported the state would laugh at this incident because it's "not a big deal" but, every incident should be a big deal.
Secondly the last and final straw my son had an episode of vomiting, she called me freaking out as if he was vomiting like the exorcist. A child care provider should know exactly what to do in any event. The children at this day care are not fed a well balanced diet, which is why my son threw up. They're given pizza chips cookies and microwave foods. I was rushed and told to pick up my son immediately because he looked very ill. When I picked up my son I brought a bottle of ginger ale, by the time we had gotten home (we live fairly close) my son had been running and playing, there was nothing wrong with him.
Lastly, late fees. I was asked to pay late fees because her day care closes at 5pm. I would arrive no late than 510 coming from Loma linda, in traffic, she made no exceptions. That is only because she has to rush her sons to their extracurricular activities. She mixes her family with business and only works to help people who only need part time child care. When I told her there was no need for me to come home and baby sit my child she asked me to find a different daycare. She stated you don't seem happy, and stated I am offended and you make me feel uncomfortable when you tell me that I'm not doing my job. I paid for exceptional daycare and didn't even get nearly close to that. When I asked for my deposit back because she the business owner wanted to terminate the contract she stated "no refunds."
I don't know how this person is in business with children, the lack of education, professional and safety skills is beyond horrible. read more