Went there as a walk-in when I completed some business in the area. Idle therapist asked me to…read morereturn in 30 minutes, which I did. I was then informed they were booked until 5pm a few hours later. Strange place..

The ladies are incredibly empowering, offering a supportive ear and tailored guidance to nurture my…read morebody's unique needs. I highly recommend their expertise.

Emily is an excellent massage therapist. She listens to your needs & does an amazing job!read more

I saw Joyce in the Bolton Landing office. It was my 2nd massage here, and Joyce was phenomenal! The…read morefirst time, I had the 60 minute deep tissue massage, this time was a 90 minute Swedish massage. my neck and shoulder area can be "crunchy", and Joyce utilized cupping on these areas, just wonderful! Before left, I had my next appointment scheduled; and it will be another 90 minutes!

I came in as a new guest and had an incredible massage with Mike--he was absolutely excellent…read more Super down-to-earth, kind, and gave the perfect amount of pressure. The only thing I didn't love? I wish it was longer. That's not on him though--it's the setup. Anyhow, let's talk about the "60-minute massage" claim. In reality, you're only getting 50 minutes of actual massage. Five minutes are for undressing and relaxing, and they stop five minutes early so you can get dressed. I get that you need buffer time, but don't advertise 60 minutes if the hands-on time is 50. Either change the description to reflect that clearly, or adjust the scheduling so sessions are a full 60 minutes with prep and cleanup time built in. Now, the pricing. When I arrived, the front desk said the massage would be $109 for new guests. Afterward, I was charged $129. I didn't realize the mismatch until I got home and saw a $20 credit pending. That made the experience feel disorganized, and honestly, a little shady. At minimum, the front desk needs better training on consistency and communication. Also, the pricing chart is confusing. For example, a 2-hour massage is listed as $249 no matter who you are--member, non-member, or new guest. That defeats the whole point of being a member. There's no incentive to join if I'm not actually saving money. Here's how you could restructure the pricing to make it clearer and actually compelling: 1 Hour Massage - Member: $89 - Non-Member: $129 - New Guest: $109 90 Minute Massage - Member: $129 - Non-Member: $189 - New Guest: $159 2 Hour Massage - Member: $209 - Non-Member: $249 - New Guest: $229 This version shows a clear discount for members and a slight welcome deal for new guests. And importantly, it makes the 2-hour massage feel like a value add if I become a member. If I saw that I could save $40 just by joining, I'd seriously consider signing up and booking longer sessions more often. That's a win for me and your business. To be clear, the massage itself was excellent and I absolutely plan to come back--for the massage. But the front desk operations and pricing strategy need work. If the experience from check-in to checkout matched the quality of the bodywork, this would've easily been five stars.

Not worth your time or money!!! The second you meet your therapist they berede you about how you're…read moregoing to have to comeback and spend more money! it was exhausting. I Just wanted a nice massage but the therapist didn't even touch my legs or arms. She barely massaged me! She kept working on specific muscles in my back and neck because i said it was tight but i wanted a full body massage. Not only that but apparently you don't start till 10 minutes in so you only get 50 minutes but i paid for an hour. The price was ludicrous 130$ for 50 mins. Absolutely ridiculous. TLDR: Insane prices, Barely a massage, Begs for you to spend more money the second you walk in. Do not Recommend

I hurt my back and ended up with severe sciatica. My body became misaligned and I ended up on…read moremuscle relaxers and pain meds. Had a difficult time working, had to cancel a vacation. Things really turned around after I started seeing Barbara. My body began to right itself, and I am almost completely off meds at this point. Huge quality of life improvement! I'm back to working and traveling again. It's been a huge relief!

Massage was meh. She's kinda into some weird holistic stuff. I felt her Nextdoor advertising was a…read morelittle misleading.

Both techs ganged up at the end wanting a lager tip and they didn't let up fast I asked for Cindy…read moreand got who was available. Not happy about that.

From the owner: Our massage can relax our body and mind. Here's the best…read moremassage Clean and comfortable room and exquisite massage techniques. Make sure you experience unprecedented relaxation and comfort. Make sure you have a good massage and relaxation. We welcome people from all walks of life.

I must admit, I have never used this service for a proper review of their services in NY…read more However, the name of their business is also same name in a different state. When asked for a full refund because I'm 4 hrs away in Nj, I was told they would keep a processing fee. Good businesses do not do this. They explained this was in the terms and services because many mistakenly make this same mistake. I think it's just a way to make money. For just this reason, I would not recommend this business as they are making money off people

John is fantastic. He knows so much about the human body and where to massage with just the right…read moreamount of pressure. I had a deep tissue massage an hour ago that made my body feel better already. I can feel how he released trigger points and I'm moving better right away. I would recommend John 100%

Was apprehensive about getting a massage. You are in a compromising position. Olivia made me feel…read morecomfortable, asking me about my preference and also insisting that I speak up during the massage if something wasn't right. When she was done I felt so relaxed. Definitely will make another appointment soon!

From the owner: My practice philosophy involves considering every aspect of a person's being to provide effective…read moretherapeutic massage. Although it is inarguably important to assess the physical elements that contribute to tension and pain, it is equally vital to consider emotional, mental, and spiritual aspects of health. Emotional unrest often accompanies any injury or chronic physical discomfort. By using therapeutic massage techniques, I work with the client to release physical muscle tension, as well as the emotional blockages inhibiting his or her personal growth. Although I utilize primarily Swedish massage, I also incorporate elements of Myofascial Release, Craniosacral Therapy, deep tissue massage, and trigger point therapy. I strive to understand the client's therapeutic needs, while incorporating my own intuitive judgment, in order to create a treatment plan. At this time, I cannot bill health insurance for massage therapy services. However, if you wish to submit a claim on your own for reimbursement, I will provide you with an itemized receipt and insurance-compliant treatment note to do so.

I have been going here since they have opened. First and foremost the place is clean. It is not…read morelike the chain salons where you feel you are just another customer. Alicia is wonderful! She makes you feel so comfortable no matter what wax you get. You are the only client every there at one time. Alicia's knowledge of products is amazing! The pricing is more than reasonable. I can't say enough about this place. Brittany also does massage there as well. It can be your one stop for true pampering! Try it out I guarantee you won't be disappointed!

This place is very welcoming and you are usually the only client there (you might walk past one…read morewhen leaving/entering). They do a great job and even have a slight discount for return customers!

Love my long time hairstylist here, but the new owners have raised the prices drastically. What…read moreused to be a $50 cut cost me more than $70 today. it's not the stylists fault but at this rate, they will drive out both clients and staff. Shame on them. Get rid of the gimmicky new services and get back to basics.

Went for a facial. Waited over 20 minutes and the esthetician never apologized. oh wait she barely…read morespoke during the entire appointment. Did not ask what products I currently use, etc. The entire atmosphere was miserable. The rooms are crammed and the damn music too loud. Every second she was opening and closing doors and the endless screeching when she moved the lamp. What a waste of my time and money? This place sucks and the staff needs to be trained