I have been a patient of Dr. Garol's for coming up 4 years. I can't vouch for his obstetrician…read moreskills, just his gynecology skills, but I wish I had found him sooner. I met him while inpatient during an emergency and while I was absolutely miserable, I loved his bedside manner, personality and education and fully trusted him and his decisions without hesitation. I say I wish I met him sooner because he seemed to have a lot more willingness to research my medical history that could have saved me having the emergency requiring his care. As another said, you feel like he is actually listening and invested in you as a patient, a very very desirable quality for a doctor to have. He literally saved my life. After that inpatient experience, he let me stay with him for future reproductive healthcare, and I was able to leave my previous doctor who I had never been satisfied with. Every year I have my annual check up due to being high risk for cancer, and every interaction is like seeing an old friend, he is always friendly, genuine and often funny too. I still trust him, and am completely comfortable with him given the type of exam. His office is slow (like it can take an hour to be seen after your appointment time) and large, and can feel like a bit like a cog in a machine here, but its worth it to see him as my doctor. I have also seen on Facebook that when women ask for recommendations he is highly regarded there as well. I am not sure if he is taking new patients or not, but if so and you're in need of a doctor you like for a very vulnerable part of your healthcare, I highly suggest Dr. Garol.

Dr. Garol is great. He is always very thorough with explaining everything and answering all…read morequestions.

I really wanted to like this office because I had heard so many great reviews, but unfortunately my…read moreexperience has been nothing but frustrating from the very beginning. I live in Sacramento, CA, so I already knew I'd be paying out of pocket. My first appointment was charged to my card the day before, which was completely fine. However, I kept receiving bills saying I still owed money. When I called, I was told not to worry because those charges would "fall off" my account since I was a self-pay patient. Well, they never did, and I continued receiving bills showing an outstanding balance. At my first appointment, the doctor was running late and told me I needed to repeat my bloodwork, even though I had just had it done about two months earlier. That was frustrating, but I agreed. She told me the lab orders would be sent to Labcorp. Because the bloodwork had to be done while I was on my period, I had to wait an entire month before I could schedule the appointment. When I finally arrived at Labcorp during the required time, they told me they had never received the lab orders from the office. I immediately called the office, and Mackenzie at the front desk answered. She was rude, dismissive, and acted like helping me was an inconvenience. Instead of trying to solve the problem, she simply said she couldn't send the orders herself and would have to ask the medical assistant. While I was waiting, Labcorp called the office directly. I then overheard Mackenzie tell them that she had instructed me to "come another day" because she didn't know if the orders could be sent that day. That was completely false. She never told me to come back another day. Had she actually communicated that to me, I would have explained that I couldn't simply come back because my doctor specifically instructed me that the bloodwork had to be done while I was on my period. Her lack of communication, poor attitude, and terrible customer service turned an already frustrating situation into an unnecessarily stressful one. Front desk staff are often the first impression of a medical practice, and unfortunately Mackenzie's attitude reflected very poorly on the office. Between the ongoing billing issues, disorganization, poor communication, and the unprofessional customer service I received, this has been one of the most disappointing experiences I've had with a medical office. I really wanted this practice to work out because of all the positive reviews, but my experience has been the complete opposite. Because of everything that's happened, I will not be returning to this office and will be looking for a new provider. I cannot recommend this practice based on my experience.

I was referred to FEM by my son's pediatrician as I needed to get on medication for ppd. Only…read moreproblem I have with this office is anytime I call anyone in charge of answering the phone calls are rude and rushed. I think that this is very unprofessional as this Is supposed to be a support place for women...

The only people that seem to really care. Mary and Dr Hudson gave me hope that someone listens and…read morereally cares! I was at the end of my rope until I found these people! Amazing healthcare in a very tough industry. So very thankful to this place!

I had to get a FMLA filled out. Brought it in on Friday, they said the lady who does that won't be…read morein till Monday. Call Monday and they said she's not there and the FMLA paper work takes two weeks. I'm have surgery tomorrow and I need that paperwork. Nobody told me the paperwork took two weeks to fill out

Dr Katie Dolan is a primary doctor for our whole family. She's amazing. She's compassionate,…read morepersonal, direct, detailed. We trust her especially when we are going thru some major health problems. The office is clean and front desk staff are friendly. It's nice that they have several physicians they can usually squeeze you in when you need to see someone right away. If you are looking for a primary care doctor we highly recommend Dr Katie Dolan.

My husband had spot with dr curti at 11:00. He was waiting for uber at airport. I, wife, was at dr…read moreoffice before 11:00 and told them he was in uber on way. 5 min after she asked again and I showed her on my phone he was minutes away. He walked in at 9 minutes after -out of breath- and she told us we had to reschedule! I told her I was here and she knew I was there. But said after 5 minutes we reschedule! I have waited longer than 5 minutes for her!! Never going back there!

Mona is amazing. She makes you feel so comfortable and at ease before doing anything. She is a…read morebreath of fresh air during these uncertain times visiting doctors offices. Thank you Mona!

Love them and I am so happy to be a patient. Everyone there is so nice. From the front desk to the…read morereceptionists and the APN and Dr. You get quality care and they actually spend time talking to you to really find out what is going on. This isn't a place where you spend an hour in the waiting room to see the Dr for 3 minutes. Refills are easy too and they always call them in within a day.

I had amazing care with Dr. Poppen! My laparoscopy went really well. He is so considerate,…read moreespecially with me being nervous. His attention to detail is amazing. He has wonderful bedside manner. He really cares and takes my issues into consideration, and I wouldn't have had it any other way. This is the best doctor I've had in a long time I couldn't thank him enough!

Great experience with Dr.Poppen & team!! I came to his practice for a second opinion and I learned…read morethat my previous gynecologist (down the road) had given me incorrect information. Dr. Poppen performed my 3rd endometriosis surgery with expertise! Post surgery he explained in detail what he did during the surgery and put forth a plan to continue pain management for endometriosis. I am so so grateful to have found Advanced Gynecology of Reno! It has been a completely different experience from past doctors that would gaslight my pain & symptoms.

This has to be the most personal review I've ever done. Being that it is National infertility week…read moreI want to share that I am 1 in 6. After years of being dismissed and have pamphlets handed to me to read what could be wrong I decided to just bite the bullet and make an appointment. Making that appointment was one of the hardest thing for me at the time, because in my mind I felt like I was admitting defeat, like I was giving up because I couldn't do this on my own. I felt so much shame and disappointment in myself, but I showed up that appointment and decided to give the process a try. Boy am I glad I did. It wasn't the easiest journey or the fastest route but so very worth it. I never felt like they were just there to collect money or like I was just another patient. Every time I would go in I was greeted my name and the entire staff made me feel welcome and comfortable being there. After countless blood draws, early morning appointments, 4 failed IUI's, we decided go to the IVF route and we're successful on our first try. I remember getting that call on my birthday to let me know I was pregnant. That was one of the best days of my life. I cried tears of happiness, I cried on that first ultrasound. I still remember thinking after multiple treatments, procedures and over 150 shots it finally took! I was finally pregnant. The day we graduated from the fertility clinic every staff member that we have ever interacted with congratulated us and I even got a hug from Dr. Whitten. I can't thank him and his staff enough. If it wasn't for them I wouldn't have my twins here. My husband and I went back to say thank you after we had our twins and Dr. Whitten made sure he came out to see us and meet the twins. By far one of the best doctors I've had. To whoever is struggling with infertility and is not sure what to do just remember you are not alone. It's easier when you have someone that cares on your side. Thank you, a million times thank you Dr. Whitten.

Pros Warm lobby tea coffee water…read moreSoft music Fire place and couches Online portal Prompt communication by supportive coordinators (Alli, Ray -IVF Alicia-Fet) Efficient appointments Cons: Lack of disclosures in finances, effects of meds, procedures more $ than expected I give three stars, husband 2 Called 4+ times needing clarity of first appt vague cost of $400 they communicated we would just talk about paperwork but when we had appt more tests involved : ultrasound, (included in appt fee) semen analysis (need three days from ejaculation) $150 chromosome blood test $250 per person, & lab request for blood work (cost unknown depends on the lab ) Dr w answered most ?s but more vague on specific ? related to my tests. Appt 2 lab work, ua semen Confusion if needed ua test. Per my partner semen analysis room was dirty, hard to focus with Giggling from a near by room and high traffic passing by. My partner didn't want to touch anything. needed an HSg test. The pA put me at ease and explained X-ray/process. warning given of potential cramping. asked for itemized within the hour, I had received it. Mid April: Dr w went over tests & some next steps 5 days later,met with Sara , the $ coord. got a breakdown of expenses : all of our initial needs & tests weren't listed or included in pricing, so it's an additional $5000 , separate from ivf. Next day, Alicia prompt in coordination with Dr & ? On hysterocopy, case specific. Dr worked with me for a personalized plan. Beg of may, office uses natera for blood test results. no inform prior owed $700. felt taken care of for additional procedures. IVF mixed feelings of the edu videos & knowledge checks. found them helpful but husband felt staff's job. videos would have been much more helpful prior to starting. disclosures not communicated from the front end. Once we paid for IVF cycle $14000, again disclosed about additional transfer fee, potential mock cycle, additional ultrasounds. Expect the highest amount, every test, additional cost to be better prepared. $ than anticipated Ivf beg of July. lots of shots and meds. Allie and Ray accommodated with meds & shipment needs During ultrasound for follicle growth, Joanna was rude. She asked if we had ?; answers short, sharp. The ultrasound & blood takes about 15 minutes. No notices of time frames for shots. window about a hour within the 12 hours. stressed if we were 15 minutes late, did shots in the car. shots can be mixed in advance, up to 30 days IVF cycle: When time for the trigger shot, allie and ray explained the process but it needed clarity. last ultrasound on Friday, blood draw sat and egg retrieval sun. This last minute schedule is difficult with coming from out of state. big frustration is all medications not used are wasted. The office had us Order a certain amount (one size fits all amount), which was too much, so we have an extra $1500 worth of medications. mock cycle + to length of process. expect about a month for each mock cycle and transfer, assuming all things go smooth. Dec: confusion over some + meds & appts. new med added on day of transfer, so hard to track down meds be4 a holiday. Wish informed prior ordered an + blood test due to my own case, (more $ ) Dec, embryo didn't stick.earliest meeting 2 mo. out unless a cancellation which happened. Dr W offered possibilities of why transfer failed . Mad alternatives discussed now rather than prior. during the IVF process you can consent to donate your embryos. we thought it would help another couple who didn't retrieve many eggs. Come to find out after the failed transfer, we can buy a donated embryo for an extra $8500. Post transfer, Alicia was helpful a few weeks later in regard to various symptoms. Little info given on long lasting impact of IVF & meds. cycle is now irregular.

I was just moved to Reno while I found out that I got pregnant again! Both my husband and I were…read moresuper happy and excited since we were looking forward for our second baby for years! Well I jumped online and searched around , I found dr Dennis was available for new patients and be able to see me sooner than other doctors in town! Plus he has great reputation in the field. So from April 2016 , he became my OBGYN ! I am so glad that I had chosen him as my doctor! There are several things that I like about him and his whole team: 1. Less waiting time for office visits During the whole pregnancy with my second baby, my office visit waiting time are averagely less than 20 mins . If I arrived at the office five or ten mins prior to my appointment time , nurse Jen used to take me in within 5 to 15mins. 2. Easy communication I am not Native American . I have Chinese accent and that does not bother me to talk to dr Dennis about any issues with my pregnancy! He listened and answered each of my questions patiently. 3. Always get remind calls from front desk The front desk always calls one day earlier before the appointment. 4. Professional and easy labor with the doctor you can trust. Long story for short. I would recommend Dr.Dennis to everyone !

I love Dr. Dennis he's been my doctor for 3 years now and delivered both my babies. He answers all…read moreyour questions and I never feel rushed. Wait times can suck sometimes but I think that's all OB. The new front desk lady is so much sweeter than the last one.