I was visiting from out of town and needed my suit dry cleaned. They did a wonderful job and the…read moremanager Yasmine was very professional and helpful!

Negative reviews here are inexplicable. I have been bringing my clothes to Magic Touch for decades…read moreand never had a problem. The owners and staff work very hard, are efficient, respectful, and do a superb job. I will never bring my clothes anywhere else.

Decent prices compared to other laundromats in the area, but half the machines don't work. I use…read morethe PayRange app to pay for the machines, since it's easier than carrying change, but unfortunately it can be hard to get a working machine that shows up on the app. I believe only 2-3 dryers show up on the app, even though there are tons of dryers in there. So if someone else is using those dryers, I'm SOL. I'll probably continue doing my laundry there, but I wish they'd get the washers and dryers working and showing up on the PayRange app!

This location was really nice when it first opened. Now its just like most of the other businesses…read morein the area. It's always dusty inside, the fake plants on the top of the walls are caked in a thick layer of dust. The top-loading machines are almost never working now, and lot of the front-loading machines are out of order too. Several of the dryers don't work either. I liked when I could pay just one quarter for 15 min of dry time because sometimes that was all i needed, now its 75c for 30ish min. Also, the vending machine for drinks doesn't work, the snack vending machine always gets food stuck and no one has the key for it so you're sol if that happens. The owner flat out refused to turn on the AC when it was over 90 degrees outside. The employee that works there is a total sweetheart though, she deserves better.

I should have followed the advice of other reviewers. I had a cashmere sweater dry cleaned and it…read morecame back with deep wrinkled creases. Rather than accept responsibility for the damage, the store employee contended that the sweater came with the damage. When I requested to speak with the owner, the employee advised I would have to wait for 2 months until he returned from vacation. After insisting on speaking to a person with authority to resolve this issue, the store employee advised I would get a call from a manager from the Country Club store. If you want to run the risk of your clothes being damaged and a store that denies responsibility, go elsewhere.

Great service! Consistent and courteous customer service across locations. I have also used the…read morelaundry service. Great prices.

I been searching for 24 hour laundromat found this one I will be going this everning. I'll let you…read moreknow the results I hope its a nice one (chicago heights) hmmm

I giving them one star because it is the lowest option available. The owner has no sense of…read morecustomer service and should be closed down. Left a men's silk camp shirt along with several items to be cleaned. Received shirt back with tears and holes on right side. Owner lied and refused to take responsibility for destroying an expensive shirt. A bunch of low life individuals taking advantage of hardworking consumers with their dishonest, corrupt, deceitful and unscrupulous tactics. I hope as consumers we wake up and don't do business with these type of individuals who take advantage of people in this community. Find another cleaners before you experience the same service and send them a message. John D Crete IL

My sister got her dress dry cleaned here for a wedding. Since she had a relative pick it up for…read moreher, she didn't get to see it until the wedding day. They ruined the dress! Just look at the photos. Spots all over the dress. So much discoloration. Don't go here!

In a pinch, I had to go to this laundromat, it was clean and large and well-maintained, and I got…read moredecent assistance from the attendant. If I needed to do laundry and I was in the area again, I would use it again.

It's okay if you live close. I hope I won't need to come again, but I'd recommend it. It's clean,…read moreand I got the job done. There are two staff members and they seem very busy, but they came to help me. I looked new and was reading a lot of signs. Not bad at all. Based on the reviews I was dreading it, and it's okay - all the basics are here. Plus I liked the family vibe here.

The smaller washers say $6.25 and they actually charge you 10$ to wash. They're robbing their…read morecustomers blindly ‍. The customer service is AWFUL. I had an issue with the coin machine on 2 separate occasions with 2 different attendants. I'm a customer using their facilities and their response was...., I NEED TO SAVE THE MONEY FOR COSTUMERS. I couldn't believe it. I'm never going back and I'm encouraging EVERYONE I know to file a claim with BBB. We the customers deserve better service in our community.

I wish I could give it a negative number!! The change machine took my money and they wouldn't give…read moreit back! The lady, called the manager, Oscar, he talking about he not coming in to give me my money. He don't know that it is mine!!!! Whenever he comes in and check, just leave my name and number! Horrible service!