The laundry basket is very Clean and employees are friendly. They had all working equipment and…read morealso a tanning salon if you need Color.

Was told about Laundry basket by a friend for the tanning since I was just looking for a good price…read morefor unlimited tanning the month leading up to my wedding. The facility is nice and clean for the laundry as well as tanning. When it comes to tanning I loved how I wasn't pressured to buy lotions or anything. They do have great prices though so I think it's a great option! Of course all the ladies I've met that work there also are very friendly that I enjoy going in as often as I did :)

Washers did a good job but dryers 25 minutes worth of quarters spread between six dryers and…read moreclothes were still wet and there's flies everywhere

THIS IS AN UPDATE TO MY REVIEW 4th May 2023…read more I doubt you could get the worst service from gold star cleaners in old town, Maine than I received today. I dropped off my academic robes earlier in the week with a promise they would be ready today. Instead, when I called the outlet tonight, I was told there was no sign of them, and they did not know where they were. A bit of a worry, to say the least. So their poorly trained but delightfully polite member of staff called their manager, who told them he was going to call all the shops to try and find it. Luckily they did find it still at the depot shortly afterward. When. I spoke to the manager they were not prepared to do anything to help me. I was told that they could get it to the old town outlet by 6 pm, giving the impression this would be a massive problem for them and for them to be offering such an amazing service, I should really be thankful for this "compromise" (remember I been told it would be available first thing in the morning today) and he would not change his timing to held a distressed customer. By this time, I had already been at the shop for 40 minutes, and the manager suggested I simply wait another hour and 15 minutes until they could be bothered to drive the 15 minutes from Brewer to old town to fix their mistake was simply ludicrous. Talk about a lack of customer service. During our conversation, I offered several compromises to get my robes to me only to be told they, "We're not The post office or UPS," which is clearly true as they have things like tracking numbers and helpful employees to help customers find out about the service they have bought. I can only hope my robes are there tomorrow, but sadly I fear the worst. So here are my rankings Customer service 0 Helpfulness of management 0 Problem resolution 0 Concern 0 Courtesy of shop staff is very good, the management 0 Do not use, go anywhere else but Gold Star Dry cleaning Up date, when I wore my robes on Friday I have to say the quality of the cleaning was very poor (see photo) that stain looked like it hadn't been cleaned at all. They also lacked the fresh dry cleaned smell you except. This led me to propose a scenario of events. Thursday my items were misplaced" aka lost, and not cleaned. The delay involved the depot doing a rush job on them, effectively a quick press and race to the shop to save place and no dry cleaning, or cleaning at all for that matter. So I can now add to my scores: standard of cleaning, very poor. This led me to do more research on the company, all I can say is I wish I'd looked at their reviews on the Better Buisness Beureau as they seem to be reflective of the service than the 3.8 average they have here and in Yelp, where clearly they are using friends to get a higher review. What is us laughable is this quote from their website. " We take pride in being the best and we back it up 100%. If you're not 100% satisfied in any way we'll clean your garment again at no cost. If we can't make it right, I'll give you your money back! Quality, service and your complete satisfaction are our main goals." talk about misleading advertising. Not that I'm asking for my money back that bird has flow, as I'll never set foot in one of their hovels ever again. All I want to do is prevent any reader of this review from receiving the same horrific service & bad treatment, because as customers receiving this "service", we deserve better, and you can get that better service just about anywhere else. THIS IS AN UPDATE TO MY REVIEW 4th May 2023

We were camping and needed a laundromat $5.00 for large washer which is same size tub as regular…read morewasher for $3.75. Dryer is .25 for 5 minutes no extra time for more quarters. Super clean place, no bathroom (not good!) and the owner or worker was kinda creepy walking around cleaning/wiping right after you. No conversation just lurking. I think the dryer price is HIGH, and no super big washer for king size bedding. Place closes at 6:00 pm every day, not good for working folks! Bad business there.

Self-Service laundry mat??? Says open until 8:00pm, 7/days a week. Arrived 5:30pm and all locked…read moreup. Usually not a big deal but in-town hiking and need to get caught up on laundry. Poor business practice.

Great clean laundromat that accepts credit cards at machine! Opens every day with great hours…read more Found by accident didn't know Newport has a laundromat. I'm glad it does!

My comforter was removed from a dryer for no apparent reason. There were half the driers available…read more The place was not busy. I was using 3 driers , my clothes in the others was not touched. I did not see it happen, so when I went to remove it, it was not there. I looked for then found it at the service desk. The attendant looked at me but did not say anything. This was on 12-13-19 morning.

The laundromat attendant was absolutely lovely, she was polite, efficient and was able to help us…read moreget in and out without an issue. I also like the selections of soaps and fabric softeners. Boom bam and out the door.

Very well organized, spotless, helpful person running things. Laundry soap is for sale in…read moreindividual units if you need them.

Everything works, and works well. Difficult for a newbie to understand how it works. NO staff for…read moreassistance. Average price.

One of the only places on the planet that ALWAYS makes me question my life choices to this point…read more Consistently dirty, so many machines out of order, restaurants and hotels doing washes that should be done in commercial laundries. Greasy restaurant rags that local spots are too cheap to job out. Finally, this place is so terrible that they don't empty their coin bins regularly. If the bin is full, the machine doesn't accept more coins. More money? Nah, we don't care about that. It's our Bar Harbor Loss on the balance sheet.

Very clean facility Super helpful staff…read moreGood communication Large machine was $7.00 wash Large machine was 5 minutes per 25 cents dry Machines are all coin operated

Clean laundromat! Washers were 20 minutes for the largest load - $7…read more Dryers were .25 for 5 minutes Quick and easy in and out. All machines were clean. Bathroom was clean. Lots of room to sit and also to fold clothes. I HIGHLY recommend this place

Beware!!! Scamming customers. If you swipe debit card- check your bank account. Used $5.00 machine-…read morecharged me $15!!!! Phone number to reach dies not work!!

As the other reviews have stated, wifi is an awesome perk. Also, it is conveniently located next to…read morethe grocery store. However, I will add that it is the only laundromat in the area. I think you'll have at least a 1/2 hour drive to find the next closest one. It's not fancy but very functional. I am glad to have this in Milbridge.

lots of machines , workers were very helpful !!! It all…read morefelt very clean, neat and tidy !

This is the best dry cleaning service in Bangor. People are kind and honest, and they do their job…read morewell. I am leaving Maine, and I will miss them dearly.