Phil I want to thank you for consistently being there for Chip and Java whenever we need that extra…read morehelping hand. We appreciate all the love and attention you give them and the peace of mind you provide us. Thank you for always taking care of our mail and other little things on your way. You guy are the BEST. I can not say enough. We really appreciate you being there for our furry family members and all you do.

Love them! Always nervous and guilty about leaving my furtwins behind on a trip. Marejane and Phil…read morewere wonderful to meet. The furbabies warmed up to them instantly which settles my nerves. Daily pics kept me reassured. Will definitely ask them petsit

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

We were first-time users for the Universal Kennels…read more The first representative that helped us in the morning was great. I called him ahead of time and asked if we were able to provide electronic copies of our dog's vaccination records. He was kind and helpful at the front desk and made us feel at ease. We came back to the kennel mid-day to walk our pet and let him run around on the grass area adjacent to the facility. Now, the pick up is why I am giving this kennel service a 1-Star rating. Per the the contract, we had to pick up our dog at 11:00PM. This was no issue as the parks closed at 9:00PM and we wanted to get a bite to eat afterwards at CityWalk. After we already ordered, my husband called the kennel at 9:05PM and make sure we had until 11:00PM. The last representative on-duty said he was heading out EARLY. My husband asked "if we don't make it in time, will we not be able to get him?" and the rep said YES. Absolutely no heads up - wouldn't have known if we hadn't chosen to call FIRST. So in panic, we had to pay now and get our food to go. Disloyal to the contract and a total inconvenience. I bolted back to the kennel, and found that the door was locked at 9:24PM. As a pet owner, you can imagine the feeling. A sign was placed on the front desk that the representative was "checking on our dog or out back cleaning"..... to which neither was true. Our dog was completely unattended. I called the kennel line and the security line multiple times provided on the phone outside and got no answer. After waiting and waiting, the representative came up on a golf cart, entered the facility through a side door, and unlocked the front door from the inside. He then walked away as if we didn't see me the whole time. He did not try to explain himself or apologize - instead rudely asked me "pick up name?". I got my dog and got out of there. We will not be returning.

Highly recommended pet sitter!…read more We met Katie shortly after we had brought our Yorkie puppy, Chip, home. As experienced pup owners, we knew what qualities we wanted, and didn't want in a pet sitter. We struggled to find someone that we trusted with our "baby" and access to our home. One afternoon, we literally bumped into Katie on the corner near our house, and had a quick conversation! That led to scheduling a meet and greet at our home. Chip immediately fell in love with Katie and we loved how thorough she was with all her questions and follow-up questions! Hubby and I immediately scheduled a date night! When Katie & Chip had their scheduled walk & play time, we got the best video follow-up, with a text letting us know how the visit went. Katie even followed up with us the next day to see how Chip was!! Needless to say, we consider Katie & the Nona Paws crew a part of our family. Super responsive, super responsible, and an indispensable part of having a pet!!

Sharing input from a friend in addition to my observations as we are looking to book with them for…read morea future need. First off, I am very impressed with their digital tools from onboarding/booking through the communication with the customer during their service. I saw it on my friends phone when traveled together and Nona Paws was caring for my friends pets. My friend has now used their service multiple times and feels completely comfortable with how they handle the house visits in her absence. The pricing turned out to be too steep for what we needed (long trip and two hrs/day) but it would have been a great deal if we had multiple pets as their price is per hour.

Diva's Doggie Dude Ranch was recommend by neighbors and we were super thrilled to find them. I'm…read morehappy they took an extra step of a meet and greet to make sure Panda, our puppy Aussie, would fit well and to make sure he wasn't aggressive. They are easy to communicate with. I also received numerous updates, photos, and videos of panda while he was at doggy daycare. I'm happy he's able to socialize with other dogs and avoid being locked up all day. We also received an adorable report card for our puppy.

Linda and Christine did a great job caring for our two cats Pablo and Koosh while we were out of…read moretown. They were extremely communicative providing timely and informative updates that gave us peace of mind that our kitties were doing well. They also sent videos every day that we enjoyed watching. Would highly recommend for your kitty care needs.

We used Destination Sitters at Disneyland Grand Californian for our friends who had twin boy…read moretoddlers, and our one year old and she was amazing! Will use again, looking to try them in DisneyWorld next week!

BEST DOG BOARDING EXPERIENCE EVER!!!!!…read more There are not enough wonderful things to say about Grammy & her dog boarding business! We took a trip to universal for 5 days, all the way from Maryland. Trying to find a dog boarding business that would accommodate our late arrival time after our 12 hour road trip was few and far in between..and then I found Grammy! Her existing reviews were already extremely reassuring, and then I reached out with our information to see if it would be feasible. She got back to me immediately and was so patient and flexible with our drop off and pick up times, it was truly so easy to book and set everything up! Fast forward, we get to Grammy's around almost 1 in the morning, after driving for 12 hours with our sweet Cherry Tomato! And wow was I shocked, our girl usually can be a little standoffish with entering new places/going into unfamiliar homes...I don't even think she looked back at us once Grammy was there! She got right out of the car and just went straight on up to Grammy and was greeted by the sweetest woman! We were floored! She was tail wagging straight through the front door and it was so reassuring for us! Grammy also kept us updated with pictures every hour during the days she was there! We got to see all her new friends she made and our Cherry just having the best time! We couldn't recommend Grammy more! Overall 1000000/10 experience and I have never felt more peace of mind leaving my baby with someone new. We will absolutely be boarding with Grammy for all of our future Orlando endeavors and I highly recommend you do too! We can't thank you enough Grammy!!!

Grammy took great care of Loki while we spent a day the parks. She sent a lot of pictures which…read morewere greatly appreciated. Most importantly she exercised patience and understanding for our our shy boy. Loki hasn't had much experience with boarding or doggy care and can take awhile to warm up. Would recommend if you need a place to leave your fur baby safe and cared for while you enjoy a day at the parks.

Love this place. Went for our first time visit and the staff was so kind to my little one. They…read moreanswered all our questions and made the swim experience so much fun. The pool was clean and warm a very comfortable experience for my pool shy puppy. She was even able to be given a bath after her swim so I didn't have to take her home wet. Will certainly come again.

We are in love with Rocky's Retreat!…read more We dropped off our girl Margot for the week while we went on a cruise. We were bit worried about being able to have access to updates but the team was able to send via email so we were never out of the loop! This was our first time boarding Margot and we were concerned about how anxious she might get. She was adopted from a hoarding situation and is still getting used to the world. I shouldn't have even bothered to worry because the team went above and beyond to work at her pace and make sure she felt comfortable. We received daily updates of how she was doing and even saw her make new friends. When we picked her up she didn't even seem like she wanted to go--in fact when we took her outside later and home she tried to run back to the car (we think she's ready for another week of puppy camp as we call it). Another thing we love about Rocky's is they are inclusive of dogs with additional needs. It's hard to find places that truly care for your pets like you do, and safe to say we lucked out with this one. Can't wait for the next time!

I can't praise Lisa enough! I hesitated to take a one month job assignment because I worried about…read morehow my senior Boston Terrier Becky would do during the day. Lisa's mid-day visits with text updates and photos eased my anxiety. I knew all Becky's needs were being met, lovingly.

Aunt Lisa's Pet Care did a great job for my pets when I was out of town recently and I can highly…read morerecommend this pet sitter. Lisa came by to get familiar with the routine and to meet my pets prior to my leaving town. This gave me a lot of comfort driving out of town knowing Lisa was not coming "cold". Lisa offers reasonable rates. On each visit, Lisa texted me about the visit and sent me pictures of my pets. When I returned, my pets were calm and happy, so I know they were comfortable and well-cared for by Lisa. I found Lisa's information on Pet Sitters International. Through that organization, she has passed a law enforcement background check and is bonded and insured. Lisa treats her role as pet sitter as a true professional. Highly recommended!

I am so glad I found WPPC while looking into options for pet sitting my two pups. Jenorise and her…read moreteam are thorough, highly professional, and make it easy to get quality care for your pets while you're away. I was able to contact them and schedule a meet and greet the next day, where they met my pups and made sure they knew exactly how I wanted them to be cared for. After the meet and greet, I was able to use their convenient online calendar right away to schedule appointments. We just had the first day of sitting, and I got emails after every visit with pictures, a list of what was done, and a written summary. It's so nice to have the freedom to leave the house guilt-free, because I trust WPPC to take care of my babies for me. The price is also a great value for the high quality service. Couldn't recommend more :)

We have hired Winter Park Concierge quite a few times now and we couldn't be happier with their…read morelevel of service. The pets love them. And WPC has been so great to them and informative to us. They show up on time and send amazing reports with photos. We don't have a concern when traveling because we know they are in great hands. The owner is so meticulous and kind. We really appreciate everything they do and you cannot go wrong with them. They are wonderful.

They have been walking my dog for almost 2 years now and have been the best! My dog is a little…read morefiesty and they were super accommodating coming over to meet him and giving him time to warm up. I work crazy hours and they are very reliable and always available, even if it's last minute they can usually squeeze him in! Highly recommend !! Bonus: they always send pictures of the little guy on his walks

Highly recommend! Mia is wonderful! She's always available and takes such good care of our pups!…read moreWe've used other dog walkers in the past and none stack up to Mia. She always loves on our pups and sends pictures during visits to help put our minds at ease. She always bring nice toys and treats. Her attention to detail is second to none. Each year she drops off homemade, customized Christmas ornaments for us. She really is THE BEST!!! A+++