The staff here are so friendly and knowledgeable. Not only did they treat our sweet senior dog like…read morea VIP, but I also enjoyed going into a store and feeling well taken care of. You can feel the genuine love for what they do and their love of pets from each staff member. We came in primarily for their pet bakery shop, but also loved learning about their day camp services (they also provide in-home pet sitting services too). We didn't take advantage of this since we were visiting from out of state, but if you're living near Eola Pets and are in need of pet care, definitely reach out to them!

We love eola pets! It's more then just a little store, they do bathing and dog walking which we…read morehave never used since we live so far but they are so cute for leashes and harnesses. We purchased a sassy woof harness, the cutest peach dog tag that gets mailed to you after it's engraved from the company and a PLAY toy in The shape of a pineapple ... we stiff it with treats and she goes crazy trying to get them off! The employees are also super sweet!

I recently left my position with Fetch after 3 years since I am starting to see the new owners…read morereally don't care about the pets - just about the money. They keep raising their prices on the clients and are turning over new dog sitters like crazy. They don't seem to be screening their new dog sitters well and many of my clients had been making pretty scary complaints about a few of the sitters (and about one in particular - Debbie), which the company somehow still hasn't fired. Many of my clients left the company due to these bad experiences. There are still a handful of good sitters who work with Fetch- if you decide to use the company, screen your dog sitter very well and go with your gut.

PLEASE LOOK AT THE DESTROYED FOOD CONTAINER IN MY PICTURES…read more EDIT: Now they are trying to rewrite history. This is their reply to my complaint with the BBB. "Mr. Boyer stated over phone that our sitter Debbie abandon his dogs after her first visit but given the chain of events, there is no reason to assume that Debbie did not visit with the dogs on Saturday and then possibly left the door open that evening for the dogs to get the food. The next morning, a different sitter arrived and informed Mr. Boyer that the dogs had gotten into the food. The dogs were never abandoned." The hilarious part of this reply is that Debbie was also tasked to visit them on Sunday, 9/4/2016 at 9AM and 6PM and Monday 9/5/2016 9 AM and 6 PM. I happen to have the texts from Debbie, which I will post. She informed me that my dog pooped six times on Sunday, September 4th. He has never done this in his entire life, and at this point I would assume he broke into the food. On September 5th, when she was tasked with feeding and walking both of my dogs at 9 AM and 6PM there was no mention of abnormalities (please check the screenshots). There is absolutely no way she wouldn't have noticed my dog had broken into the food, considering they chewed the container apart and tipped it over. On the morning of September 6th, my trusted dog walker contacted me to let me know that there was an issue. I returned home from my vacation on the evening of September 6th (their timeline doesn't make sense). My dogs had no water, there was feces throughout my house, and the food container was destroyed. My trusted dog walker has since quit the company. I would reiterate, it took 2 days for the owner of the company to contact me after all this happened! When I told them what they owed me, they tried to weasel their way out of payment. I finally got them to pay for the "visits", destroyed food container, and the food. I would not recommend these people to my worst enemy. BTW Debbie still works for the company, they didn't fire her! EDIT Beware the new owners. I used Fetch for nearly three years with absolutely no issues. My dogs adored their sitter, and the communication was excellent. With the new owners things got steadily worse (a lot of dog walker turnover) and I was thinking of canceling but I had a vacation lined up and couldn't replace them until afterwards. Biggest mistake I ever made. When I got home there was urine and feces all over my house. To clarify, my dogs are potty trained and have NEVER done that before. The pet care provider (Debbie) had left open the door to the food, so I came home to a destroyed food container and my dog ate two weeks of food over the course of three days. He was so sick and bloated that he was having trouble breathing (see: http://pets.webmd.com/dogs/gastric-volvulus-bloat-dogs) and went from 35 lbs to 45 pounds over the course of one weekend. The dog walker was supposed to be feeding them twice a day, so she should have noticed an overturned food container. She even notified me three days before my return that my dog was pooping more than usual. The only conclusion I can take is that she was not providing the agreed upon service, because this problem is easily remedied by closing the door to the food. When confronted she claims that the door was closed, however there is no damage to door, and I have kept their food in the exact same location for years. I have been with them for 3 years, and probably spent at least 5,000 dollars (I have daily walks during work weeks). The owner has yet to contact me. Thus far they promised to replace the food and the container, but not refund the service. Meanwhile I can't go to work today because my dog is so sick he needs to go to the vet. I have filed a complaint with the better business bureau as well, I will update this review if there is resolution.

Phil I want to thank you for consistently being there for Chip and Java whenever we need that extra…read morehelping hand. We appreciate all the love and attention you give them and the peace of mind you provide us. Thank you for always taking care of our mail and other little things on your way. You guy are the BEST. I can not say enough. We really appreciate you being there for our furry family members and all you do.

Love them! Always nervous and guilty about leaving my furtwins behind on a trip. Marejane and Phil…read morewere wonderful to meet. The furbabies warmed up to them instantly which settles my nerves. Daily pics kept me reassured. Will definitely ask them petsit

I would have to agree with all of the other reviews here that Kristin is a god-sent and you should…read moreabsolutely put her #1 on your list in your search for pet care if you live downtown. Here is why. 1. She loves animals. She has her own pets who are more than well-cared for and she will treat your pet like one of her own. 2. She understands dog behavior. She uses cruelty-free methods of correcting your pet and offers lots of praise when they do something right. She understands that dogs are dogs and let's them do their thing. I go to her first when I have questions about my pup because she is so knowledgeable. 3. She goes the extra mile. If you live downtown she will come and get your pet. If your dog is sick she will take him to the vet. She will check your stove for you when she comes to get ur dog, it's like having a friend you know you can count on. 4. She is completely transparent in her business practices. You can actually come and see where the animals rest, where they play, what toys they use ect. I have been to many doggy daycare centers where they won't let you back to see these areas... um... sketchy? Her space is COMPLETELY puppy-proofed and she watches the pets closely. 5. She is incredibly flexible with special diets, medications, changing feeding schedules, ect. As a rule of thumb she only feeds healthy whole nutrient snacks like carrots and green beans, but if you want your dog to have something special she will follow it. I will not trust my precious Bazzy with ANYONE ELSE. We are so blessed to have Kristin in our lives!!

Kristin has been taking very good care of our two big babies (Weimaraner and Doberman) for more…read morethan two years now. Both of mine love her, and she got the knowledge, skills and stamina to make sure my babies are in good hands at all time. And as you may know, it is totally not easy to handle two strong dogs weight over 90lbs each... BUT! she can totally handle them professionally and with love! If you are looking for someone who is professional and love your dog like you do, then hire Kristin!

I highly recommend Dorian! She has been checking on my Siamese cat, Milo, daily for 9 months. He…read moreunfortunately was diagnosed with chronic pancreatitis and chronic kidney disease, so it's nice to have peace of mind that Dorian will check on him while I'm at work to see sure he's doing ok, give him pets, love, food and water refill and medicine if necessary. She also visits him when I go out of town, and gives him two medicines daily. Dorian is kind, patient and highly trustworthy. She always texts me updates on Milo and pictures. When plans change and something comes up last minute, she is always flexible to come help out. Dorian also goes above and beyond in suggesting solutions and providing support for Milo's health issues, i.e. sending me links with articles online or suggesting supplements. Milo gives her four paws up!

Dorian is great with our dogs. She is caring and understands there needs. She speaks their…read morelanguage. Woof Woof. Ken

Marci is by far hands down an Angel! She is the only person I trust to come into my home to care…read morefor my 2 cats while I'm not there! I wouldn't even ask my friends to come into care for my pets! My senior cat always runs and hides ( she has always been a scaredy-cat ) But for the other cat, Marci is the highlight of her day ;) I've been using Marci and her staff/service for about 6-7 years I believe. She is accommodating in every way. No matter if I'm planning a vacation out of state or have a last minute emergency, I can count on her to check I on my Fur Babies! She is very loving towards my cats and treats them like her own...as expected...and I always get updates with pictures, which is an added bonus!! Who wouldn't want a picture of your pet while you are away! On extended visits away, she is nice enough to get the mail, water the plants and check the house for any break ins or if something is out of place. I have not met a more professional ,compassionate,knowledgeable person with such a big heart for animals and their owners! Thank you Marci and staff for everything!!!!

What a great place! Our pup loves it here and they take care of him like one of their own. The…read morewhole staff is amazing and so knowledgeable. We use their doggie day care 1-3x week and have also used for minor grooming like baths and nail trims. We also get our pet food from them along with a number of toys and treats. She doesn't carry anything she wouldn't give to her own pups, and many toys have tested in DDC. My dog loves it so much that he sits by the garage door every morning hoping its a DDC day!

this pet salon. A Call Sprakys is the best in downtown…read moreOrlando. we come all the way from Davenport, FL. and make our appointment with our fur baby Jazper on time . because the owner is very good and professional in cutting my baby hair , and his worker are also very respectful , and professional. as well. Thanks you for talking care of my little one while in your hands . Pedro & Robert

They work with me and try their best bc to accommodate my schedule. Best past...(One might argue…read more"second" important lol)..Matilda comes out looking refreshed & "that bihh"

Pawsome Services are excellent! I do not worry about my fur baby when he is with them!read more

From the owner: 20% OFF First Booking for Local Residents -Central Florida’s Best Dog Walkers and Pet Sitter.read more

Highly recommended pet sitter!…read more We met Katie shortly after we had brought our Yorkie puppy, Chip, home. As experienced pup owners, we knew what qualities we wanted, and didn't want in a pet sitter. We struggled to find someone that we trusted with our "baby" and access to our home. One afternoon, we literally bumped into Katie on the corner near our house, and had a quick conversation! That led to scheduling a meet and greet at our home. Chip immediately fell in love with Katie and we loved how thorough she was with all her questions and follow-up questions! Hubby and I immediately scheduled a date night! When Katie & Chip had their scheduled walk & play time, we got the best video follow-up, with a text letting us know how the visit went. Katie even followed up with us the next day to see how Chip was!! Needless to say, we consider Katie & the Nona Paws crew a part of our family. Super responsive, super responsible, and an indispensable part of having a pet!!

Sharing input from a friend in addition to my observations as we are looking to book with them for…read morea future need. First off, I am very impressed with their digital tools from onboarding/booking through the communication with the customer during their service. I saw it on my friends phone when traveled together and Nona Paws was caring for my friends pets. My friend has now used their service multiple times and feels completely comfortable with how they handle the house visits in her absence. The pricing turned out to be too steep for what we needed (long trip and two hrs/day) but it would have been a great deal if we had multiple pets as their price is per hour.