I can't believe that this is a municipal golf course! Most city run courses are a little shabby,…read morepoorly maintained, with disgruntled staff. That was the opposite here. I was met with super friendly and kind staff who struck up conversations about everything. So helpful for this guy who came in from out of town. The golf carts are equipped with GPS trackers that provide you with the range to the pin from your location. So easier that running around trying to find the sprinkler head or fairway markings. The course was so well maintained, especially considering this is the end of summer. Greens were smooth and lush. Fairways were well watered and green. I always appreciate eastern Washington golf courses that play links style, so I don't lose my ball too much thanks to my wicked slice. Oh and no water hazards! So appreciate that. Beautiful scenery in a peaceful setting. I forget which hole it was on the back nine, where you're looking down into Spokane. The other highlight was running into a group of wild turkeys. The animals, not my co workers. So amazing!

The course itself is beauty and challenging. We have a yearly golf outting in the Spokane area and…read morehave 4-6 tee times each year. The starter (Marshall) lady was very rude ! She approached us at the 5th tee and told us that we were running behind and needed to close the gap .. really ? There were groups in front of us who we had to wait for ... should we just hit into them ???? We were easily playing at a good pace. At the turn she once again yelled at us in front of a group of folks waiting their turn at the first tee. We played the front in 2hrs and 5 min . Two of us are walking and the other two are in a cart. Seems like we were playing at a good pace .... Makes a fun group gathering a tense experience for everyone! Management needs to take the comments people have made about the starter/marshall . They need to learn better manners and make their guests feel welcome ...

Love this golf course! It's fun and beautiful. Great for all skill levels. Good views. And I love…read morethe driving range over the pond. I look forward to playing tournaments here every year.

Do not go. Staff are minimal help. Marshalls are incredibly grumpy and no people skills…read more Threatening to kick people out for playing slow and forcing random groups to play together to fix their overcrowding problem. Marshalls were aggressive and rude.

Really enjoyed this course and its variety. Very well taken care of and beautiful. The food options…read morewere great too. Went with some friends who are members and had a great time. I'm somewhat of a beginner and it's a little intimidating as some people can be not very friendly. I'm pretty decent and felt a little rushed and judged. But over all it was a great experience and I'm glad I had the chance to golf.

We came here for our anniversary & had a fantastic time! We were able the share the salmon Oscar,…read morewhich was wonderful. Because we told them it was our anniversary, they brought us a great sorbet. Bailey was our server & she was just exceptional. Note to management: give Bailey a raise.

Beautiful property. Manito has made significant improvements to their facility. Great social…read moreactivities for all age groups. Have a special event? Hard to beat Manito. Also impressive, walkable golf course with the most challenging greens in the Northwest!

Attended an outdoor wedding here. A member of our party had mobility issues; the golf pro helped us…read moreget a cart to drive her from the 9th green up to the clubhouse for the reception. Everyone was gracious and helpful, and the food was delicious. The next morning, I thought I had left my sweater there. Turns out I found it elsewhere. But in the meantime, I had no trouble getting back into the clubhouse from the parking lot, and staff took a good look around for me. When they couldn't find it (because it wasn't there) they took my name and number and promised to call if it was found. A+

Hands down, best pro and course in town! Steve goes above and beyond to accommodate his patrons and…read morehis exceptional customer service doesn't go unnoticed. Keep it up Downriver!!

The marshal here acts more like a tyrant than a marshal…read more We were **on the 5th hole when he came up to us and started giving us a hard time about our pace of play**. We had been on the course for about an hour and were playing at what I would consider a completely reasonable pace. For context, we ended up finishing our entire round in **under 4 hours**. We also teed off late because the group ahead of us was waiting for their fourth player to show up. The starter allowed their fourth to tee off late even though the rest of their group was already out there, which held everyone behind them up. On top of that, one of the players in our group was playing his **first round back after knee surgery**. There was also a threesome behind us that was catching up. We had absolutely no problem letting them play through, but apparently that wasn't an option. We were essentially told to **speed up or skip a hole**. Being only on the 5th hole, that seemed completely unreasonable, especially considering we ultimately finished our round in under 4 hours. Golf is meant to be enjoyed and played at a smooth pace. If I wanted to rush through a round in under 3 hours, I'd go play a simulator. What bothered me most wasn't being reminded about pace of play -- it was the way the marshal handled it. You can't have a conversation with this guy. Once he makes his decision, you're automatically wrong and he's right. He even had the nerve to tell me, **"Don't argue with me."** It's unfortunate that someone with a little bit of authority can't simply have a respectful conversation with another person. We were willing to let the group behind us play through, we finished our round in under 4 hours, and one of our players was playing his first round back after knee surgery. Yet somehow we were treated like we were the problem. **I will never come back here, and I definitely won't recommend this course to anyone I know.**

2:40 for 9 holes!!! My son and I are new to the area. We are trying to play each public golf…read morecourse in the area. Horrible reception at the pro shop. Acted as if we were lucky just to be at the course. As if we were wasting his time by giving him our money. Qualchan is by for at the bottom of our list. At the top of the list, go play Latah, MeadowWood and Liberty Lake.

So this is a decent course with lots of elevation changes. Adding to its difficulty are several…read morewater holes and many tight fairways and blind tee shots. The only bad thing about this course is a staff member with anger management issues named "Mike". Until course management gets a handle on this roving nightmare of a "Player Ambassador", my 2 weekly foursome groups will choose a more friendly and better managed course.

Great service and great people, always making sure they do the best they can on putting the…read morecustomer first.

Went in for a putter. Greeted and taken over to the putter. I asked for a specific Taylor Made…read moreputter. "Yeah we sold a bunch our stock is low, feel free to try out the other outter". Leaves. I try a few putters but have my mind set on a specific putter. Went to the front counter and asked when the the stock order comes in. Takes the time to look it up and finds four of them in the warehouse.. unfortunately it looked like I was interrupting something more important. Begrudgingly he did go get them. Then checked out by a different associate. It was not busy. If I didn't have gift card I wouldn't have stayed. Bunch of kids looking for employee discounts and the customers are an inconvenience. Will not go go back! If you choose to use them, know exactly what you want because after the initial greeting from across the store you may not get any help.

Staff need customer service training. Chill out, drop the country club attitude and come to grips…read morethat Trailhead is a chip and putt with a couple long holes. We like playing here for the convenience and price, nothing more.

The golf simulator in the club household be avoided…read more Avoid Luke. The clown that works the desk.He is way out his depth in anything relating to customer service. Lacks experience, training and general people skills.Very combative. The simulator is pretty ho-hum by comparison to many. The mat in #1 is very worn and if you play golf mostly in shopping mall parking lots, this is absolutely for you. Ball alignment and placement is critical the sensors and time consuming. This is very low tech equipment and best scraped. I had a simple question regarding the operation. Luke and his co-worker couldn't figure it out. I left. Save yourself the frustration.

Our group called ahead to make sure it was okay to have a extra person in the cart who wasn't going…read moreto be playing. Then said yes, then upon arriving they said we were told incorrectly and now our player has to walk. Their lack of communication between one another now is our problem. They are very unorganized and unprofessional.

I showed up for my 6:18 t time, was running a little late but I looked at my watch walking in the…read morepro shop and it was 6:18 exactly. The pro shop told me I can't get out until 8:30 now because he let the group behind me t off on my t time. Terrible customer service, wouldn't recommend.