This was my first time at Pruneyard Cinemas and overall I really liked it! The theater itself is…read morepretty big with lots of seating, and the reclining chairs are really comfortable. Each seat also has a pull-out tray for your food, and you can scan a QR code right from your seat to order, which makes it really convenient to enjoy an actual meal while watching your movie.
I ordered the Piquillo Chicken Ciabatta, which comes with grilled chicken, avocado, bacon, pepper jack cheese, lettuce, tomato, and piquillo pepper aioli on toasted ciabatta. It was pretty good! I got the Cajun fries on the side and they were seasoned really well.
I also ordered a Shirley Temple. When it first came out, the soda didn't taste right, so I asked if they could take it back and remake it. They were nice about it, and when they brought the new one back, they explained that they actually had to change out the Sprite in the soda machine. I appreciated that they took accountability, fixed the issue, and explained what happened. The remake was much better!
My food and drink came out to $33.45, which I do think is a little pricey for one person, but I understand you're also paying for the dine-in movie theater experience and the convenience of having everything brought directly to your seat.
One thing I wasn't a huge fan of was the cleanup. After I finished my drink, I asked one of the workers if they could take my cup and they did. Later, when another worker came by with my receipt, I politely asked if she could also take my empty plate because it was getting in the way of my view of the screen. She told me that the plates would be taken at the end of the movie. I understand that may be their normal process, but since the plate was blocking part of my view, I would've appreciated having it taken away when I was finished.
Overall, I'm giving my first experience 4/5 stars. I really enjoyed the comfortable reclining seats, the food, and the whole dine-in movie concept. Eating in the dark can be a little difficult , but it's still a fun experience. Hopefully next time everything goes a little smoother, because I would definitely come back and give it another try!