Will be using carver comfort for all of my hvac needs! I called them and they came out the same day…read moreand had my ac up in running in no time. Not only did Dain get my air working but he was very professional, prompt, and the price was very reasonable.

From the owner: Ductwork spray foam Installations…read moreService Indoor air quality

I had an A/C unit that wasn't blowing cold air. Dodson Heat and Air responded quickly to my Yelp…read moreservice request and showed up in a couple of hours. The technician Jacob was friendly, professional, diagnosed the issue, gave me a couple of options, and fixed it quickly. Now it is nice and cool. Highly recommend

From the owner: We provide the BEST customer service by exceeding customer expectations while using honest,…read moreprofessional and highly trained team members.

Comfort Concepts was called to check my air conditioner. Told me they'd be here at 8am. No show,…read moreno call nothing. So I called them. No answer. Called again, again no answer. When I finally did reach them I was told they'd be here at 1pm. By 2:15pm still no tech. Called again, several times, no answer. The office girl finally called me. When I asked if they were coming she said they were running late. I told her it would've been nice to be made aware, simple customer service. She didn't like that and told me "your shit is not getting fixed today" and hung up on me. Don't even bother with this company. Completely unprofessional and very rude.

WARNING COMES BEFORE DESTRUCTION... CUSTOMERS BEWARE…read moreAbsolutely the WORST by far. Comfort Concepts received the claim from my home warranty company, First American Home Warranty. Chris Slaton (Owner) came as expected to service and complete a diagnostic on my a/c unit. He was very customer friendly. Well, some weeks past due to a catastrophe in the area. When things were back at a norm, I called to schedule an appt to install a new a/c unit for 5/4/2023. The techs came as scheduled. They ended up destroying the a/c unit's door panel and base board. At the end of the end of the day, the techs declared that Comfort Concepts ordered the wrong part(s) for the a/c unit and would need to reorder replacement parts. Well, a few weeks lapse and I heard NOTHING from this company. Mind you it's May 2023 in Arkansas which can be HOT. I finally called Christie (Ofc Rep) in the office being assertive with her due to the extremely poor communication from this company. Christie informed me that Chris was in search of this part for the a/c and will be picking the part up this day 5/18/2023. Christie also exclaimed that she would call me back later in the day to schedule a time to come by. No one ever called. Now I'm extremely angered. On 5/24/2023, I called Christie and she contacted Chris, begging him to close out the repair ticket and mentioned that he FORGETs a lot. An appt was scheduled for 5/25/2023. Let's see what happens with this unreliable company. This company needs to be reported to Arkansas' Attny General. The amount that I owed that was uncovered by Insurance was $1650, which had to be paid in full prior to the service. How about $1650 was paid in full. The company NEVER issued me a professional receipt of payment. They were given $1000 in cash and $650 via check. No receipt. I was promised a receipt via email by the end of the day, 5/4/2023 and still waiting on it today 5/24/2023. If I could, I'd give this company a 'Minus 3' on stars. CUSTOMERS BEWARE of this Company..... Warning comes before destruction..Hint Hint. UPDATE: 5/25/2023- Comfort Concepts' techs reported to complete their assignment as scheduled. The guys were not customer friendly after the job was completed. One of the techs had the audacity to tell my spouse, "Tell your wife THANKS for the review, and GOOD LUCK with the repairs." What was the tech insinuating? Did I lie when I wrote the review? It's one thing to be truthful and another to lie. Any way, goodbye and good riddance. Thanks for completing your assignment after 3 weeks and all was paid up prior to the service.

This company was excellent when owned by Jim and Sharon Pearce. My parents used them exclusively…read more When I needed a new unit, I gave them a call. A technician came out on a Tuesday to look at my system. He said I would receive an emailed quote by the end of the week. The following week I still had not heard anything and called them 3 times, with repeated promises to return my call. After 2 weeks, I never received a call back or a quote. I called another company, received a visit from a tech and an estimate the same day, and my unit was installed the next day. I'm not at all impressed by the current customer service. I would definitely not recommend.

A+ service and VERY friendly. we were referred by friends and were not disappointed. our…read moretechnician, Daniel, was very honest and did not try to gouge us one bit. will definitely consider them again.

They are pretty fast about getting out. I guess they are priced in line with anyone else, but I…read morethought it was reasonable. They have a wide service area. Some places won't even bother with me, I live so far away. They've got 5 star rating every site you look, they deserve it. They've earned mine.

Woke up this morning to a cold House, Burris Heat and air got my heat back on and I am warming…read moreposting this review. Friendly staff and great response this morning. Nothing but excellent experiences with this business!