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La'Shears Salon

5.0 (6 reviews)
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Services - La'Shears Salon

Haircut

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3 years ago

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Hairlab Chicago - Lux Natural Hair wigs

Hairlab Chicago

4.0(12 reviews)
12.2 mi

my favorite place in the world!!!! I always leave feeling like a million bucks!!! I can't stop…read morelooking at myself when I leave! great bedside manner and very relaxing and very down to earth people! my favorite day is when I get to go see them!!!

This was the worst hair appointment of my life. I came in with a brand new unit in hopes for a cut…read morein. I was at this salon for over 8 hours only to get the brand new unit completely destroyed. During my appointment my stylist Chanel said several times that she needed to buy me new unit and that she doesn't usually do these. Here is what went wrong. They did not have the correct glue for lace. The glue was applied to both the lace and my scalp (a huge no-no to the lace). I even mentioned it. Five minutes later the glue had seeped all the way through the lace. This caused a disaster. My hair was covered in glue. I then had to have someone come drop proper glue off (why offer a service if you are not even prepared). Then once it was on she literally cut the hair on the back shorter than my real hair! Between the glue disaster and the cut my brand new system was ruined. My stylist kept apologizing to me says she would buy me a new unit and she is sorry that she doesn't really do these. I got sent home with an awful cut, my day wasted and glue was coated all over my hair! I then stopped in the next day to show them the disaster and no one was at the salon. I had left a voicemail with Debbie and she eventually got back to me. I told her what happened. She refunded me the money for the cut in service but not the unit. She even expressed how she shouldn't have even taken me as they normally only do woman's hair. I told her that I would then like a refund for my unit that her inexperienced stylist had botched. I told her how much my hair cost, she than said " they don't cost that much". Again why would she know if she doesn't use this hair often at her salon. I sent her an email with the invoice. I got no response. The super frustrating part is that I waited 6 months for this hair to come in from back order (350$). I ended up having to wait 2 weeks with an awful head of hair on to emergency fly to New York City to have my unit done correctly. The stylists jaws hit the ground when they saw what hairlab Chicago had done to me. The whole experience was traumatizing and stressful and I wasn't heard by owner! In my opinion if you knew better and even admitted that she shouldn't have accepted me as client, then why make me responsible for your mistake! I would never let a client walk out looking like this and then hold them financially responsible. Over all Debbie doesn't want to take responsibility for the mistake and I'm here to warn any further men to not come here! I am completely disgusted and disappointed with my experience here. Apparently it's my fault for getting my hair done there? I just don't get Debbie's logic. They should really take full responsibility to make this right on their end. I have pictures and videos of the whole experience.

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La'Shears Salon - hair - Updated May 2026

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