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    Lash World Studio

    5.0 (1 review)
    Closed • 8:00 am - 6:30 pm

    By appointment only

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    4 years ago

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    Phenix Salon Suites - Stone Ridge Market Located off 281 & Evans Rd.… 

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    Broadway Nails & Lashes - $8 OFF Heavenly Pedicure

    Broadway Nails & Lashes

    4.0(271 reviews)
    10.6 km•Uptown Loop
    •$$

    It is very nice and clean here at this business. They accommodated with the time I came in even…read morewhen I had an appointment and I was a little late. I had asked for the same set I had currently on my nails as I am from California and ofcourse my nails were very overgrown lmao. They had me sit in a really cool room specially for pedicures and I really liked that. The man working on my nails and feet is the amazing Peter! He was really nice and was taking the time to make sure I was happy with my results. Unfortunately because I came in a little late and I don't like having to stay when the salon is closed and I really don't like making people stay after hours. I went ahead and let him know that it's ok he didn't have to do a full set of acrylic or anything like that and I just wanted a solid color and one design from my original nails on my thumbnail. He was worried that he wouldn't get it right but I let him know it's ok and I don't really mind if it was perfect or not because at the end of the day he did a great job, the massage was awesome and my nails turned out great, Peter shaped my overgrown natural nails into a almond shape (my favorite shape) and they even had complementary drinks like water and soda, I had a green tea with water. And yah my nails are pretty fly and I really liked my experience there. If you're ever traveling from out of state and staying in San Antonio and have any nail emergencies I would definitely recommend coming here. And hey if you're a San Antonio local and have a hard time finding a good place, I would definitely make this spot my go to place. Thank you again Peter and all the lovely staff I had the awesome time of meeting. :) Also the girl at the front with the pink highlights was so nice and was also very accommodating thank you for being kind.

    Always amazing service, i get my lashes done here every two weeks never disappointed. i recommend…read moreappointments with Linda

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    Broadway Nails & Lashes - Acrylic Halloween nail arts

    Acrylic Halloween nail arts

    Broadway Nails & Lashes
    Broadway Nails & Lashes

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    Amazing Lash Studio Lincoln Heights

    Amazing Lash Studio Lincoln Heights

    3.4(119 reviews)
    12.1 km
    •$$

    I used to have a membership here years ago and loved the quality of the lashes. A few months ago…read moredecided to sign up for another membership and was very disappointed by almost every set I got. The first girl I had was really good and my lashes stayed until my next appointment but then she either quit or got fired. Tried 3 different lash techs after that and had issues with either them putting 3 clusters on one of my lashes which is very painful or the lashes were not staying on and my eyes would be bare after two weeks. Wish this place could be consistent like it used to be.

    I went in for a full set of lash extensions and clearly requested a natural look, staying I wanted…read morethe end result to look similar to the application of a good mascara with added length and volume. I specifically stated I did not want a heavy, "caterpillar/strip" appearance. I had scheduled for hybrid to assist with the volume; when doing lash extensions previously I always had hybrid and was able to achieve the look that I was requesting. When the first technician (Justine/senior) finished, the result was exactly what I said I did not want. The lashes were thick, dense, and formed a heavy band across my eyelid. I expressed that I was unhappy. After I expressed for the second time that "I hated the outcome" Justine said she would talk with her manager to see what they could do. When she returned she said she would remove the cluster lashes and add more singles to create the look I had described. At this time I decided to pull up an image to ensure that we were on the same page. Prior to finding an example on my own, Justine then showed me an image that was EXACTLY what I wanted - obviously she understood the assignment from the get go... Justine said that instead of her completing the fix that her trainer would take care of me. When I went into the trainer's (Adri/Master) I asked if Justine had shown her the image - she had not so Adri had to leave the room to ask for image. When she returned she said that she did not have time to remove all the clusters, which is what I was told the original fix would be. Because of this she said that she would not be able to achieve the look I was going for. I expressed my dissatisfaction at this time and her response was that the only way that we would be able to achieve outlook was to do full removal and redo the lashes completely and she did not have time to do that as she had another client coming in. At no time was it offered that I could reschedule and come in to get this completed. My option was take the "fix" as it was being offered or leave with the lashes I specifically stated I did not want. Upon completion I was still not satisfied which I did express. In addition to the aesthetics of the lashes, the following issues were present: Multiple extensions were placed too close to or touching the eyelid, rather than sitting slightly off the skin. There was visible dark adhesive/residue along the lash line, suggesting excessive glue or poor isolation. Several fans appeared clumped together at the base instead of being cleanly separated onto individual natural lashes. The inner corner placement was uneven and crowded, with some lashes angled sideways or downward rather than lifting uniformly. Overall, the set looked heavy and congested rather than natural or mascara-like, which was the opposite of what I requested. All of the above also contributed to discomfort; the extensions getting stuck to my lower lashes, and the adhesive scratching my eyelid and corner of my eyes, resulting in excessing itching and eye watering. I contacted the studio a few days after the service and spoke with Assistant Manager Serena, who said the manager, Megan, would call me the next day. I did not receive a call and had to follow up myself and was told that Megan will call me back due to her being in a meeting. When Megan eventually called she stated that the lashes had already been "fixed" and that ownership would not approve transferring the fix to another location. The only option offered was to return to the San Antonio studio in person; I told Megan when I was physically at the studio that I was moving to Kansas City and all my fills would be completed there so she was aware when calling me back that I was unable to physically go back into the store. After multiple emails and phone calls, Megan finally agreed to put a credit in my account for removal of the lashes stating "We take client concerns very seriously and sincerely apologize for the inconvenience you experienced. We appreciate you bringing this to our attention." I also want to add that she used the fact that they applied a $65 credit to not charge me for the clusters. $65 are for the mega volume which I never asked for. I actually had told Justine that I did not want to do the $65 option and wanted the $45 option for regular volume. Overall, the experience was horrible, lacked any level of appropriate communication, the fix was rushed and still did not meet my satisfaction, and with the lash removal what they're doing by myself or going to the studio (which I had plead for), I wasted my money on extensions that I don't get to enjoy.

    Photos
    Amazing Lash Studio Lincoln Heights
    Amazing Lash Studio Lincoln Heights
    Amazing Lash Studio Lincoln Heights

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    Lash World Studio - eyelashservice - Updated October 2026

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