I would gladly give five stars if I could rate Michelle independently, as I've always had great experiences with her. Unfortunately, she was out of town, and I needed an urgent appointment for an event the next day, so I booked online with any available technician. I received both a confirmation text and email stating that my appointment was scheduled with Adriana. I planned my entire afternoon around this appointment and brought my 11-month-old son, keeping him up well past his nap so he would sleep during the service. When I arrived, the door was locked and no one answered the phone. I waited outside for about 20 minutes with my sleeping baby before someone Karolina (maybe the owner?) responded via text. She informed me she was out of the country, then provided Adriana's phone number. When I called Adriana, she said she was in Sunrise and did not have an appointment scheduled with me and hung up on me. This was very disappointing and stressful, especially given the planning involved and having a baby with me. There also seems to be a disconnect between the online booking system and technician availability. I hope the scheduling process can be improved so this doesn't happen to other clients. I would still return to see Michelle in the future, but will not be using their online booking system again! read more

I am so happy I found Adriana! I'm super picky about my lashes looking natural, high quality and a bit glam and she nailed it on the first try! Already booked my fill:) She made sure there were no clumps, the lashes on my inner corners are the perfect length so they don't bend when i open my eyes and they feel light as a feather. Definitely recommend! read more

Overall 4/5 I had Deborah and she did an amazing job! Love my new lashes! She was great at educating me about the different curls and lengths of lashes. I got a natural more cat eye look. The decor was cute with lots of pink! I think maybe they should put their prices somewhere on the walls and maybe show before and after pics of different types of curls/styles so clients can see what each would look like. I trusted Deborah to fix me up and she did great though! The only reason why I didn't give it 5 was due to cleanliness. I do not think they switch out the towels that clients lay on after every use. I saw leftover lashes from the previous client on the sheets/towels. Other than that, I love her work! I'll be back for my fill! I have before and after pics. read more

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When you find the best, that's it and Karolina is the best in that field, I love my lashes, they look naturally beautifu!

Had a great experience with Agnes. I was a first time lash customer and she walked me through it with some helpful suggestions and maintenance info. She did an excellent job on my lashes, I'm very pleased! read more

My first time getting lash extensions and I'm happy I went to Lash Secret! My lash tech Debora R. is very nice and did an amazing job. The room is clean and organized. The music played is soothing and I'm pretty sure I dozed off at some point! Debora explained how to care for my lashes and offered a cleansing solution at which I did purchase. I highly recommend Lash Secret in Delray Beach. Thank You Debora! read more

Adriana did a great job applying my lashes. They really look beautiful! I'm very pleased as a first timer.

I went to the Delray location. Ivette was very good. Lashes look natural and full

I had a wonderful experience with Michelle at the West Palm Beach location. She was super friendly and did a great job making sure my new set of lashes were perfect! read more

I found this little gem of a spot on Groupon and my son purchased my first set of classic lashes (for my birthday back in April) with Michelle. I was very pleased with her work and personality. I've gotten many compliments and a few questions on "if" I was even wearing lashes. That is how natural they look! Monday, the 31st was my 3rd fill and this time I was with Onida and she, also was very personable and she did a great job as well and I will be returning for my next fill. Thank you "Lash Secret"! In my case, the name fits well! :) read more

I had a Groupon for this place first time getting lash extensions. Michelle was my lash tech she was cool made me feel comfortable with process no complaints. I love my lashes I would go back again. read more

This was my first time . I opted for the cashmere lashes. I have to say ,they are the very best and I don't even know they are there. I am getting so many positive remarks from friends and family. Thank you Michelle and Merry Christmas ! read more

She lied and said she would honor my gift certificate from Groupon and didn't, she's a liar!

I had a full set of curly lashes and I couldn't be happier. two weeks later they are still looking great. Adriana did a wonderful job - she took an hour and it was very relaxing . she was very attentive and took time doing each individual lash. I would recommend them very highly read more

Terribly disappointed. My lashes came out looking thin and scrawny. When I said that I was not happy, the technician told me that I paid a very cheap price and I got what I paid for. No one had ever told me that the thickness of the lashes depended on what they charged me. They actually matched a Groupon. The technician did offer to add more lashes if I waited an hour until she finished another client and paid her an additional $35.00. I would have paid her but I could not wait for her to finish another client. In fact, she was 20 minutes late for my appointment to begin with. I would never recommend this place. By the way, someone from the company was going to contact me when they had time, but she never called me or made any effort to correct the situation. I now have one eye with no lashes at all and the other one has a few lashes on my eye. So disgusted with this company . read more

My lash experience at Lash Secret was beyond HORRIBLE. My lashes were initially applied by a lash tech who had little training. My lashes were glued directly to my eyelid! It was very uncomfortable, painful and kept me awake the very first nite. I contacted the owner in the middle of the nite as I was scared for the safety of my vision. Owner told me to see a 2nd lash tech who confirmed that Lash tech #1 had little training and a lot of unhappy clients. Lash tech 2 did not have time to fix the disaster created by lash tech #1, so made me a new appointment to return. This lash tech then canceled appointment after appointment at the last minute...sometimes only 30 minutes before we were scheduled to meet. I finally called the owner, who refused to accept any responsibility for a job poorly done. She instead said I would not get any type of refund. I reminded her of the detailed emails, texts and phone calls I sent her thru my negative experience, along with pictures of my destroyed lashes. She hung up on me and then refused to answer any more of my calls. PLEASE read reviews before u go someplace new, especially when it comes to something so important and delicate as your eyes!!!! read more

Karolina is sweet and professional. She told me exactly what the lash extension process entailed and she did an awesome job! I am happy with my lashes and I plan on going back to get them refilled! Lash Secret is located in Salon Atelier. Book appointments online making everything super easy for both the lash extension specialist and the client! I was greeted by the receptionist right away and the salon has a very welcoming feel. My lashes came out exactly how I wanted! Thank you so much! read more

My lashes looked nice when she was done but alot of them have fallen out already. They only lasted a day. I followed all the instructions that my tech gave me. She was very nice but I'm not spending that kind of money again. read more

Nika was my lash artist. She did an amazing job. She is very attentive and gentle. My lashes look outstanding!

We went for best friend day. First time getting eyelash extensions. Petra went over what to get and went over how to take care of them. Satisfied & loved hem. The initial process is scary with having your eyes taped shut but well worth the results. Put on some headphones and Breath :) Going back for fill in and will recommend to anyone who asks read more

Deborah was delightful, worked at giving me the right look and she did. No stress from me. I fell asleep it was easy peasy and they look terrific. read more

Worst lashes ever! I've been getting fake lashes now on and off for two years locally, this by far was my worst experience. I got my lashes done today and there is glue everywhere.. my boyfriend and I have been using pick ups ( a surgical tool) to try to get the clumps of glue off near my eyes.. The lashes feel cheap, and they just look ok... not good or great! And I say ok because I have fuller longer lashes than when I went it. However, the placement lacks skill and an artistic eye. I'm really disheartened because I was looking for something closer to where I live and at a decent price point. This is just not worth it. I've gotten me lashes done from west palm to Jupiter and hands down the best is lashes by Susan ( I have already called there to fix my lashes). My lash specialist was nice and that's probably the only positive thing I have to say about this place. It's stuffy, you share rooms, I could literally hear every conversation each person was having with their specialist. I have a fill left and I'm just going to eat the cost because it's not worth the cheap poorly placed lashes. If you do come here: first off I hope you have better results and second request a seasoned lash specialist because the last thing you want to do is ruin your real lashes ( it sounds like per previous reviews Petra and karolina are the people to go to) I had Alby as my specialist. read more

Love my lashes Debra is extremely professional and does a great job! This was my third time my lashes look awesome.

It was a Wonderful First Experience!!! Adrianna was Fabulous... She really took the time to explain Everything before she started... The end result looked Beautiful!!! My eyes look Amazing!!! Everyone that saw me... Love how Great the lashes look!!! Will definitely continue with Adrianna!!! Thank You So Much!!! read more

My lashes look great! I wanted something natural and that's exactly what I received. The lash tech was fast and very professional. Very happy with results and for price. read more

I have had an awesome experience here. I was skeptical at first because I heard that your natural lashes get damaged after having lash extensions. That is not at all the case. I definitely love having the extensions and you can have natural or dramatic lashes that last at least 3-4 weeks. I've been going to Petra and she is amazing! All lash extensions are a bit pricey but worth it when you don't have to worry about putting on perfect make everyday and still like a million bucks :) read more

I have been seeing Karolina for about 5 years. I love how she does my Lashes. She now has her own shop and just making an appointment is hard for last minute. Her business is going very well, and the facility is nice, cozy, and clean. I would advise you to try out Lash Secret you will not be disappointed! read more

Great place!!! Very friendly and accommodating, totally love my lashes... Natural glamorous look

Petra was fabulous! My service of eyelash extensions was professional and fast. The best lashes I've ever gotten. I would highly recommend Petra and the place is adorable and clean. read more

If you want you eyelashes to look amazing, ask for Petra. She's very friendly, makes you feel comfortable, but mostly importantly does an amazing job on your eyelashes! read more

I received a Groupon certificate as a gift, I arrived just before Christmas to have procedure done. I arrived at my scheduled time to be told they just left a message on my cell phone stating they were running late...it would have been more helpful to receive that message prior to my appointment time, not when arriving. I had the lashes applied and they looked great for the next two days. Within a week every lash had fallen out despite my being EXTREMELY careful and following the instructions given. My certificate included a free fill-in, however there was nothing to fill - a complete waste of money. I'm not sure if it was an issue with the tech applying them or the quality of products used. I will not be returning. read more

I am very upset over the services that I received from this salon. I guess when things start bad they end bad. I started with a text from the tech doing my lashes 2 hours before my appointment requesting that she push back my appointment 30 mins, so she could move. Then the lashes that were done began falling off the very next day. The very next day I looked like I had patch work done on my lashes, it was/is horrible. When notifying the tech of my situation I was told that she used sensitive glue and that she would be out of town for a week and she would contact me for an appointment to fix them. My eyelashes still haven't been fix and the owner FINALLY responds with "at this point I can only offer you about 20 lashes" Stating that I used a Groupon for the services, of which I did NOT...Very disappointing....... Did I mention the small stuffed up room we were crammed in with no A/C.... read more

I bought a Groupon to get my lashes done, as I have done in the past. Last year, I got them done twice by Petra. She was AMAZING!! My lashes lasted for weeks and looked glamourous. However, I recently went back to get them done again. Petra has left the salon so I scheduled and appointment with Zuny. She scammed me. She told me that she could not do what I wanted BECAUSE I purchased a Groupon, even though the Groupon promised a 60, 80, or 120 piece lash set. I asked her how many lashes she was going to put on my eyes instead, and she responded "I don't have time to count." My eyelash extensions looked scrawny and hardly noticeable. Glueing on eyelashes from Ulta would have been a better choice. My left eye had more lashes than the right. My lashes lasted me about one week. The reason I got them was so I could look good for my graduation photoshoot, and they didn't even last long enough to make it to the shoot. Zuny was incredibly rude and I was incredibly disappointed. Waste of time and money. Never going back. I will take my business somewhere else, and you should too. read more

I've been getting my lashes done by Karolina for about 2 years. Love her!!! But my last 2 visits I couldn't get an appt with her because our schedules conflicted so I went to the Delray location. And was so excited with both girls there. My lashes are awesome and I get compliments everyday!! Keep up the great job ladies! read more

I absolutely love Lash Secret! I've been seeing Karolina and her girls for almost 2 years and will continue to be her client as long as she's around! She is extremely fair and reasonably priced. She always makes sure you're happy and honestly does the best job in town! Thank you! read more

Karolina is fantastic and did an amazing job. You don't know what you are missing until you have a great set of lashes put on. Literally reduced my makeup application time. She is very pleasant and professional. read more

I bought a Groupon to try lashes for myself and my daughter. I took the upgrade and am very glad I did. I am happy with my lashes and will be going back to keep them up. My daughter got the regular "mink" eyelashes and was not happy. Lashes were hard - felt more plastic than the "mink" advertised. She was so uncomfortable she removed them herself, along with a lot of her lashes. So get the upgrade. Salon was a little warm but clean and comfortable and my tech, Lee, did an excellent job. read more

I had a great experience at Lash Secret. I purchased a groupon initially and after reading the reviews I was a little nervous...but I really have to chalk it up to the idea that people are more likely to write a review when they're unhappy then when they are happy. That's why I decided I needed to write my review. I got a full set of natural lashes and they were beautiful! I received so many compliments and didn't have any issues with them at all. This was my first time getting extensions and I am hooked, I have a fill appointment today! Elaina was my technician and she was awesome! read more

I Googled this place because I was unable to book with my usual lash stylist at Amazing lash studio. I called and I was immediately given a same day appointment with a very nice lady. When I got there she immediately started services and I must say my lashes looked fuller, thicker and amazing and she was quick and efficient. I was impressed with Petra and I'm hoping to go back. I think I have found a new lash place the only issue is, I hope I do not have problems with scheduling. When I need them filled I don't want any excuses... I would like to be able to book them so I'm not walking around feeling naked. We'll see. So far so good! read more

Nina is great! I just moved here from Boston and was in search for a new lash salon. Everyone was sweet, friendly and knowledgeable. Used a group on with an option for a fill. Salon was clean and My lashes look beautiful. read more