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    Lash ology and Spa

    4.4 (5 reviews)
    Open 10:00 am - 6:00 pm

    Services - Lash ology and Spa

    Waxing

    Lash ology and Spa Photos

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    Perfect Nails

    Perfect Nails

    2.6
    (45 reviews)
    3.6 mi

    Rushed, careless service and a poor attitude. I was pressured to choose a color and met with…read morevisible annoyance when I asked to look again. The removal process burned my skin and sent debris flying onto my hands, which was ignored. The entire service felt rushed with little concern for comfort or quality. I noticed bubbles in the top coat after leaving and returned to have them fixed. I was rushed again, and the fix was superficial. Bubbles are still visible and the nails are below standard. 2 stars only because they attempted to fix it. Pictures are after the attempt to fix them.

    I spent over $200 for my mom and me to get our nails done here, and after months of being a loyal…read morecustomer, this will unfortunately be my last visit. I've been coming to this salon consistently since I moved nearby in April. I loved the convenience, the walk-in flexibility, and the overall experience.....until now. Two days after my appointment last Friday, my nails already looked wrong. The polish began peeling, and one nail had clear grooves where the gel dried improperly. I've been getting gel nails for almost ten years, across multiple salons, and I have never had results like this. I finally found time to stop by and explain the issue. Helen greeted me at the door with a smile, but the moment I calmly explained the situation, her attitude shifted to irritation. I told her this was my first time using that particular gel brand, and something clearly went wrong. When I asked to switch to a different brand in a similar color to avoid the same issue again, she acted annoyed and flatly told me it would cost $33. To be clear, this wasn't a "I don't like the color" situation. The product failed. Yet she insisted she could only redo the two damaged nails using the same brand unless I paid extra. After spending so much money, and after months of being a loyal, easygoing client who never complains, that response was unacceptable. This was genuinely terrible customer service, and I wish I never had to go through it. Stephany, please be more careful with gel application so another customer doesn't have to deal with what I did. I won't be returning.

    Photos
    Kim removed the acrylic from my nails, completed a manicure, and, powder dip color. I had the callus removal pedicure with gel polish.
    Kim removed the acrylic from my nails, completed a manicure, and, powder dip color. I had the callus removal pedicure with gel polish.
    Grooves in nail polish
    Grooves in nail polish
    Perfect Nails

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    Lash ology and Spa - skincare - Updated July 2026

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