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Tualatin, OR

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LaserAway

3.8 (48 reviews)
Closed • 10:00 am - 6:00 pm
Updated 1 week ago

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Response time

10 minutes

Response rate

100%

Services - LaserAway

Tattoo removal

Acne treatment

Anti-aging

LaserAway Photos

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Recommended Reviews - LaserAway

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3 weeks later
Bunny B.

My experience with LaserAway in Portland/Tigard and Beaverton has been nothing short of a nightmare, culminating in physical harm, ongoing pain, and insulting follow-up treatment. When I first started using this LaserAway, I was diligent about scheduling with the same nurse, Michelle, because I trusted her expertise. However, in August, I was assigned Britney for my Brazilian session. During preparation, Britney noticed my tattoos and, instead of using tape to cover them (as Michelle always did), insisted on covering them with her hand. Before I could even protest, she zapped me--twice--on one of my tattoos. The pain during that session was unbearable, far worse than any previous treatment. I was literally scooting up the bed, screaming. Later that evening, Britney called to suggest I apply extra aloe. In hindsight, it felt less like concern and more like damage control. Within a day, my tattoo began to "melt." A week later, I had a literal hole in my body. When I reached out to LaserAway, I was prescribed a $2 ointment. That's it. No sincere apology, no urgency, just a patchwork solution for what is now an ongoing physical and emotional ordeal. Months later, my tattoo is ruined, my skin's texture is permanently altered, and I am still healing. What's worse is how the management handled this. Cassidy, the clinical manager, showed complete insensitivity by scheduling Britney--whose negligence caused my injury--for a follow-up filler appointment. Even more appalling, Britney had just been certified for injections and I would have been one of her first patients. How could I possibly trust her again after what she did? When I demanded compensation to replace my tattoo, Cassidy initially agreed but later backtracked, offering only partial coverage for the areas directly hit by the laser. This is not just insulting--it's unrealistic. No tattoo artist is going to "fix" an aged and damaged tattoo by drawing a few lines. The skin texture in the affected areas has changed, making any repair meaningless. To top it all off, they offered 10 out of 14 tattoo removal sessions to "fix" the damage--meaning I'd still have to pay them after their recklessness caused me harm. This experience has been physically painful, emotionally draining, and financially insulting. LaserAway's negligence and lack of accountability are inexcusable. All this is merely a brief summary of my grievance with this particular LaserAway. After the holidays I will update my this review with a video link of my full review of the nightmare I went through. My Kirkland review is the complete opposite of this.

Few days after my tattoo was lasered

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2 years ago

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4 years ago

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4 years ago

extremely friendly service, great customer care and really made me feel welcomed

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4 years ago

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Review Highlights - LaserAway

“The nurse Rachel is fabulous, makes you feel very comfortable and is so friendly/knowledgeable.”

Mentioned in 6 reviews

Read more highlights

Milan Laser Hair Removal

Milan Laser Hair Removal

4.4(7 reviews)
7.7 mi•Southwest Portland
10 years in business
Free consultations

Mireya is an amazing technician. Explains the process and what she is doing, while checking on your…read morecomfort level. Also, so much better than waxing.

I decided to try laser hair removal at Milan Laser, and overall, I'm happy with the results. I've…read moretried waxing, threading, and electrolysis, and laser has been the most effective for me. Though I understand it is not effective for everyone. The treatments are insanely expensive, so I recommend saving up or opening a new credit card to earn points with your payment. Milan offers "unlimited" sessions (with the asterisk that no longer applies if they go out of business or change their name) per body area (which can be specific or a bundle - full body, lower or upper legs, panty line or brazilian, belly, chest, back, underarms, neck, face, upper lip, etc). I consider the unlimited package an advantage for hair growth driven by hormonal causes as hormones may fluctuate and you may need ongoing touchup sessions. A word of caution that the pain can be intense, especially as sessions go on. I wish they offered a free trial session so people could see if they can handle it before committing. The office here in Beaverton is clean and the staff has been friendly and welcoming. Scheduling is simple but they are quite booked up. As a customer you're able to visit any office in the United States, but this one has been the most convenient for me.

Photos
Milan Laser Hair Removal
Milan Laser Hair Removal
Milan Laser Hair Removal

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Ideal Image Tigard - Front lobby - girls here are AMAZING!

Ideal Image Tigard

2.0(100 reviews)
4.1 mi•Southwest Portland
•$$$$

I have such consistent excellence from the Tigard Ideal Image Medspa. The smiles when I walk in…read morethe door are simply igniting. All eyes on me- that's what it feels like. The cleanliness of the salon and the safety protocols are rigorous and again, consistent. The care is provided with great instruction, excellent patient handling and of course, fantastic results. I receive Botox and hair removal service and will keep on coming back, happily! There's always the next area needing some TLC. You will not be disappointed. Price range is on the higher side, you get what you pay for, and specials are ongoing and forever changing. Thank you to the Tigard II team! Love you all!

I'll start off by saying I have never had any work done on my face so I went into this appointment…read morewith little to no knowledge. I should also mention I don't have any deep wrinkles in my skin, just some fine lines that would really show through my makeup. I was l a little apprehensive at first because of all the negative reviews. I decided I would still go ahead and book a consultation since the Black Friday promos were so good. I did an initial zoom consult with the clinic manager who very thoroughly answered my questions and was transparent about pricing. I was able to get scheduled about a week after that consult. Annie was my injector and right from her introduction, I felt super welcomed and comfortable. She explained the procedure very thoroughly and helped me best decide how many units I would need for forehead Botox and a lip flip. In total I got 30 units. I am about 1 week post injections and beyond happy with the results. I've included a photo for reference. I rarely leave reviews on yelp but felt I absolutely should because I don't believe they deserve the amount of negativity that's been in the reviews. It's possible there has been a management change so I could be posting this without that knowledge. I would certainly recommend this location for novice Botox clients and for my friends and family.

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Ideal Image Tigard - Voicemail transcription of yet another call from this place. Even though I've blocked their number. They just won't stop!

Voicemail transcription of yet another call from this place. Even though I've blocked their number. They just won't stop!

Ideal Image Tigard - Yet another Ideal Image voicemail.

Yet another Ideal Image voicemail.

Ideal Image Tigard - All Ideal Image spam emails. Thankfully the majority go into my junk mail box.

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All Ideal Image spam emails. Thankfully the majority go into my junk mail box.

Oswego Beauty and Laser - "Hello, gorgeous people! Oswego Beauty & Laser has a special treat for all the wonderful moms out there. This Mother's Day!

Oswego Beauty and Laser

4.9(26 reviews)
4.7 mi
•$$

There aren't enough words to explain how thankful I am for Houda and her amazing knowledge in…read moreEsthiology. I've struggled with acne ever since elementary school- tried all the products you can think of, took Accutane twice, the works. Throughout these years I've accumulated quite a bit of acne scarring that have bugged me for the longest time. I went to a few different med-spas and dermatologists that did absolutely nothing to improve my skin. It almost felt as if they were recommending the most expensive treatments to make a quick buck. As soon as I met Houda, I could tell that she had a passion to make people feel great in their own skin. We discussed a few treatment options and then began treating within the next couple of weeks. I saw results after just a few of treatments, something that I thought wouldn't be possible because of the state of my skin. I have a few more treatments left and can't explain the joy that I see with my results. It's truly life changing!

I hate to leave bad reviews, but I don't want someone else to have the experience I have had…read more I had a facial on 10/9. I explained to Houda that I have dry, sensitive skin and am on tretinoin, which further sensitizes skin. Certain ingredients don't mix well with tretinoin and if you're doing a peel, micro needling, etc you have to stop tret use for several days leading up to treatment. During my facial, she applied a salicylic acid mask that immediately burned my skin, to the point that my eyes were watering and it was unbearable to leave on longer than about a minute or two. By the time I got home, my skin was bright red, like a bad sunburn. By 10/11, my skin was peeling off in chunks. I emailed Houda and she replied some dryness and tightness is normal. I am now 4 days out and my entire face is still peeling in large pieces. If I was there for peel, that'd be ok, but I just went for a facial and had no intention of getting a peel and it was never discussed. Houda's response to my concerns has felt a bit dismissive and told me this is a normal reaction. If that's the case, I wish the communication had been better- I had no idea she was going to use a product that'd cause my face to peel intensely for days on end. After looking into the product used, it is not intended to cause peeling. It seems like this product shouldn't have been used on sensitive skin or on a client using tretinoin. The manufacturer of the product advised me to see a doctor regarding this reaction. Based on other reviews I know Houda can do great work, unfortunately I don't think this is a good option for people with sensitive skin looking for a facial.

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Oswego Beauty and Laser - Winter is Coming, and So Is Dry Skin! 

As the colder months approach, our skin can lose its natural moisture and elasticity.

Winter is Coming, and So Is Dry Skin! As the colder months approach, our skin can lose its natural moisture and elasticity.

Oswego Beauty and Laser - LET'S Celebrate!
Make your appointment today! at 503 462 7777.
Happy Mothers Day

LET'S Celebrate! Make your appointment today! at 503 462 7777. Happy Mothers Day

Oswego Beauty and Laser - Get Ready for Smooth Summer Skin with Laser Removal! 

Are you tired of the hassle of shaving, waxing, or plucking unwanted hair?

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Get Ready for Smooth Summer Skin with Laser Removal! Are you tired of the hassle of shaving, waxing, or plucking unwanted hair?

SkinSpirit - Lake Oswego

SkinSpirit - Lake Oswego

4.5(17 reviews)
4.5 mi
Established in 2003
Free consultations

I had never heard of SkinSpirit until recently, when two of my friends couldn't stop raving about…read moretheir microneedling treatments there. I was gifted a SkinSpirit gift card for my birthday, so I decided to book a consultation--and I'm so glad I did. For context, I've been to countless laser and aesthetic clinics over the years (from Los Angeles to Hawaii), and this was the first time I truly felt welcomed without any pressure. From the moment I walked in, the staff was warm, professional, and incredibly attentive. What stood out most was that I never felt like I was being sold anything. Instead, they took the time to understand my goals, educate me on their services, and made the entire experience feel relaxed and personalized. I've always been hesitant about Botox and fillers, but after seeing their natural, balanced results and having a consultation with Dr. Linder, I actually felt comfortable--excited, even--to finally pop my Botox/filler cherry with SkinSpirit. As someone who is genuinely afraid of needles, Dr. Linder made the experience so easy. She was gentle, reassuring, and used techniques that made the process feel virtually painless. All of my anxiety completely melted away, and I felt truly cared for throughout. Also, shoutout to the front desk--especially the well-dressed gentleman who helped me recover and redeem a lost gift card. That level of customer service did not go unnoticed. Hands down, one of the best birthday gifts I've received. I'm so happy to have found a place that not only delivers amazing results but also makes you feel comfortable, confident, and genuinely taken care of. SkinSpirit has earned a lifelong client.

Fantastic Med Spa in beaut Lake Oswego. Had a facial and it was great. My skin feels amazing and is…read moreglowing. Everyone here is an expert on what they do and the front desk staff is really kind. I highly recommend coming in for facial or any injectable needs you might have.

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SkinSpirit - Lake Oswego
SkinSpirit - Lake Oswego
SkinSpirit - Lake Oswego

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Celebrity Med Spa

Celebrity Med Spa

4.0(90 reviews)
4.5 mi
•$$

Used a Groupon and got an IPL laser treatment. The tech was amazing and explained everything…read morebefore and my face was glowing after. The spa was clean, service was great- loved my experience!

Sharing my overall experience how Med Spa ladies treated me so far…read more 100% true. Biased, discriminated, disrespectful. I've been a client at Celebrity Med Spa since 2022, but my experience has unfortunately been disappointing and frustrating. I initially trusted this place, but over time, I noticed a consistent lack of professionalism and a strong bias in favor of their staff often at the expense of customer care. On Women's Day, I was given the wrong package and double-charged. When I brought it to their attention, instead of acknowledging the mistake and offering an appropriate resolution, they offered me a $450 facial I didn't need. The staff was not properly trained, and my appointments were frequently canceled often at the last minute with no regard for my time or schedule. During calls to reschedule, I was repeatedly talked over and not allowed to express my concerns. One staff member continued speaking without letting me respond, and when I voiced that clients deserve to be heard, I was met with hostility. It became clear that they prioritized their team over their clients, which is concerning for any customer-focused business. When I mentioned that certain areas were left untreated during a session, the response I got was defensive "I have 20 years of experience, I know what I'm doing" instead of listening or addressing the issue. During a snowstorm, they canceled my 8:00 AM appointment with a message sent at 7:46 AM, focusing only on the safety of the staff and not even acknowledging the inconvenience to the customer. This was after I had already started driving in dangerous conditions. When I politely raised concerns about the consistent disregard and communication issues, I was told that I was the problem. The entire conversation shifted to defending staff behavior instead of addressing valid client concerns. I was essentially forced to end my service due to the lack of respect and understanding. It's disheartening to feel dismissed, talked over, and discriminated against. I also noticed a pattern where positive feedback is welcomed, but any complaint results in pushback or being made to feel unwelcome. They strongly encourage tipping and link discounts to gratuities, which feels more like pressure than appreciation. Sadly, I no longer feel comfortable returning to this spa. I hope they reflect on how they treat clients--especially those from diverse backgrounds and work on building a culture that values respectful, two-way communication. Biased, discriminated, disrespectful. For them only staff is important. They do not want their staff to fell uncomfortable. but they are totally happy to if the client is uncomfortable.

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Celebrity Med Spa
Celebrity Med Spa
Celebrity Med Spa

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LaserAway - tattooremoval - Updated October 2026

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