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    LaserAway

    4.5 (624 reviews)
    Open 10:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - LaserAway

    Acne treatment

    Anti-aging

    Laser hair removal

    6 More Services

    Laser bikini area hair removal

    Nonsurgical body sculpting

    Pore cleansing

    Skin brightening

    Tattoo removal

    Wrinkle treatment

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    Recommended Reviews - LaserAway

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    Giving Lazer a try.
    Theresa Renee W.

    Ok, where do I begin ! I saw a few ads on ig, and I toggled with the idea of getting lazer removal well over 5 years. I just never buckled down and did it. Well, the opportunity arose, and I grew gusty and filled out a questionnaire. Colleen reached out frequently, letting me know the different sales they had going on. To me, I would not lie it was all foreign to me. The questions began: Where do you want lazer ? Me, my face ! I have had hair on my face and just grew tired of waxing and plucking when Colleen explained that all it takes is 6 to 8 visits. I did not feel so much pressure in text as I did walking in to get my lazer done. All financials and appointments were all done on the cell. I walked in for my appointment on April 12,2024, at 1:30 pm. folks, I was not ready. I was in a horrible mind frame when I arrived for an appointment and could not reschedule. I had just lost my furbaby. However, I was still trying to make the best out of it. Upon entering, I arrived 20 minutes early. The traffic was not that bad, I was soon asked to sit in this room where I had a Zoom chat with a nurse to make sure everything was good to go and to check medications. I am getting upper lip lowerchin and jaw line. I've only been there once I have. I'm hoping for fantastic results, meaning hair free. I was called to the back a woman, Eris came and got me she explained she would be doing my procedure and that it takes a whole whopping 5 minutes. She gently placed goggles on my eyes, and she bagan the lazer. I was very timid and really didn't know what to ask. But you can bet your bottom dollar. I will be asking many questions. Parking was easily accessible just allow yourself time to find parking.

    The text i received. Mind you i had Botox in Nov (4 mo ago)

    This review is after a collective ~2yr experience at the Hermosa Beach (HB LA) location. The two stars are for the semi-successful laser hair removal sessions, several great clear and brilliant facials and Botox/filler at reasonably discounted prices. I've also enjoyed LA's retail products. Those are the pros, sadly there are many cons, including that parking at HB LA absolutely sucks, but I'll start with the biggest problem - the staff. Front reception at each LA location is trained to forge relationships with customers in an effort to upsell, which is understandable. When I first started coming to HB LA I loved the receptionists - they were polite, organized, informed, clear communicators, genuine and thoughtful. They remembered me and showed effort to improve my experiences based on my own personal preferences. I've come to learn there's either very high turnover or regular rotations of front staff, and with each new person (roughly every 3mo), the sales pitches have been increasingly pushy and disingenuous. I've also experienced several scheduling errors and mistakes regarding past bundle purchases, remaining sessions to be completed, etc. Like all customers should, I keep track of my own purchases and have often had to correct the receptionists, at times even argue with them only to find an error in their system. That alone gave me the ick, but it's also a sign of serious disorganization, poor record keeping and communication and a lack of education/proper training on the receptionists' part, and all after thousands I've sunk into treatments here, which is another con. I've never shown up for an appt and just had my appt. They're always trying to convince you to spend thousands more at each visit by dripping deals in front of you and honestly it's exhausting and a turn off. It might not be if I were wildly satisfied with my treatments to begin with. What first attracted me to LA was laser hair removal which I've had done for years by other aestheticians. I asked about a full leg package but was somehow roped into buying much more that I didn't need, but figured would be good for maintenance on other areas of my body. My legs look great, but the other areas have seen literally no change. At each session, I've asked the aesthetician to increase the setting bc 1) I can tolerate pain and 2) these are maintenance areas. Literally every time they've done a test patch I tell them I can't even feel it. Every aesthetician has sounded like she was reading from a script with no personal attention or consideration, except for one whom i've followed to another location. When it comes to injections, there's no consistency or consideration for what I know about my own face based on previous treatment, how I've looked in the past after having certain injections, etc. The irony that the aestheticians, who basically see you completely naked, have zero personality and do not personalize your treatment, yet the rotation of receptionists act like you've been friends for 20 years upon first meeting just to get you to spend thousands of dollars at each visit is actually gross. What prompted me to write this review is that yesterday I received a text from a woman named Genevieve, the location director, whom I've never met. She proceeded to call me 20 min. later asking if I wanted to schedule Botox (she didn't ask me anything about the other remaining laser treatments I have on file). The kicker is that when I politely thanked her and told her I'd be calling a different location to schedule with my preferred aesthetician as soon as I was recovered from a recent surgery, instead of saying "ok" or wishing me a speedy recovery, she said, "oh, may I ask what kind of surgery you just had?" no complete stranger, you may not and I shouldn't have to remind you how unprofessional it is to ask me to disclose my private medical info to someone i won't be scheduling with in the future. Net net, i'd rather travel an hour each way to see someone that I know actually cares about me and what treatments I'm having, then to return to HB LA which is 10 min from where I live.

    Bria S.

    From the phone consultation to booking my next appointment it was easy, everyone was so nice and friendly and really listened to my concerns and answered all of my questions. Linda was great with my phone consultation and getting me all set up for my appointment and figuring out what treatment is best for me; Lily and Debby were amazing in the front getting me all set up for my appointment and helping me adjust my treatment plan and Heiress and Chelsea were great with my hair removal and clear + brilliant. The hair removal was so fast and nearly painless and the explanation of the whole process and aftercare, etc was really great. I'm so used to offices not listening when I say my main concerns and answering all of my questions and they seemed to really care what my goals are and catered to that while giving their professional opinions

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    5 months ago

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    3 months ago

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    3 months ago

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    4 months ago

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    5 months ago

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    1 month ago

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    2 months ago

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    3 months ago

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    1 year ago

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    1 year ago

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    8 months ago

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    6 months ago

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    8 months ago

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    7 months ago

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    2 years ago

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    1 year ago

    Everyone at this location has been professional, knowledgeable and kind. Great experience every time, and very happy with my results!

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    6 months ago

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    3 years ago

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    5 years ago

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    1 year ago

    Very clean and the staff is amazing! I love Rose and Natasha. Great bedside manner and education.

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    4 years ago

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    3 years ago

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    3 years ago

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    8 months ago

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    1 year ago

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    2 years ago

    Incredible treatments with expert staff with great results, very very helpful. I'm very satisfied with the laser hair removal already!

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    3 years ago

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    1 year ago

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    2 years ago

    Not even halfway done and already seeing significantly amazing results. Staff is friendly and helpful. Would totally recommend

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    1 year ago

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    Page 1 of 16

    LaserAway Reviews in Other Languages

    Ask the Community - LaserAway

    What sort of anesthetic do you use for laser treatment on face?

    Depending on the treatment we have different topical anesthetics that we offer.

    Do you do micro blading/eye brow tattoo laser removal?

    Hi! No, we do not offer eyebrow laser tattoo removal.

    What's the Cost for bikini?

    $2394 (this includes Brazilian & underarms. 8 sessions each!)

    Hi Can grey facial hairs be killed by lasers?

    So far I know, no it can not be killed. The laser machine can only see dark hair on light skin. That is what they told me when I was there. I have skin light brown hair on my arms but she said the treatment would not work since my skin is darker due… Read more

    Do they get rid of small moles on face and back areas?

    I Think they do but it's best to call for your question.

    What treatment is good for acne scars not acne?

    Hi Stefani, we have a laser facial that works great for acne scars but we must see you in for a free consultation to determine whether the laser treatment will work for you. All our pricing and treatment details are discussed upon your free… Read more

    Cost laser hair removal?

    Hi! Great question! We're excited to help! All our pricing and treatment details are discussed upon your free consultation as it is all customized per person. We do not do our pricing via phone or text. Our consults are free and only take about 30… Read more

    Hi!how much is your clear and brilliant treatment?

    Hi Cherry! All of our pricing customized per patient. Would like to come in for a consultation, it takes about 30 minutes and we're open seven days a week. :)

    View All 12 Questions

    Review Highlights - LaserAway

    I found it somewhat difficult to find someone I really thought did a thorough job until I began seeing Nancy.

    Mentioned in 62 reviews

    Read more highlights

    SEV Laser

    SEV Laser

    3.9
    (188 reviews)
    0.0 mi
    $$
    Available by appointment
    Certified professionals

    Had an appointment at 10:35am in a Saturday morning and arrived at 10:39am. When I came in, I told…read morethe lady at the front desk "sorry I'm a little late" and she acknowledged me. I checked in at the kiosk as usual and then I sat down thinking nothing unusual, but after 20 minutes of seeing people come in after me and leaving while I was sitting there waiting, I went up to the same lady I spoke to when I arrived, and after I asked why I wasn't being seen, the lady just asked me my name and said I was next. So I finally got seen at 11:04am, and I'm in a bad mood. Luckily I had Sarah, and she was super nice and understanding after I told her I was sitting in the lobby for over 20 minutes. After the quick procedure, I checked out with the lady at the front desk and I asked her what happened to cause me to wait so long and she said "sorry about that" and that I wasn't checked in. Really? Why does this place even have a kiosk? This was my second time here. My first time was a lot better, with friendlier staff and a much more efficient experience. This second visit was weird. Painfully long wait and not very friendly front staff, like they were just herding people in and out like sheep.

    This place is unprofessional, dismissive, and completely unaccountable. I bought a package and was…read morenever told when my sessions ended. After multiple attempts to resolve the issue, they ignored me, hid behind their policies, and offered a pathetic 50% "courtesy" discount--still forcing me to fight my bank to dispute charges. Save your money and sanity--do NOT go here. They clearly care more about collecting money than treating clients with basic respect.

    Photos
    SEV Laser
    SEV Laser
    SEV Laser

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    Skin Savvy

    Skin Savvy

    4.8
    (208 reviews)
    0.4 mi
    $$

    I know I've reviewed previous but I came here again to sing their praises. I worked as a Derm nurse…read morefor 11 years previously. So my standards are high when it comes to aesthetics. Every single nurse, esthetician and receptionist here is top tier. They embrace you like family. Their skill is unmatched. A special shout of to front desk, Gina. She is a bright light and one of the kindest and most joyful women you'll meet. Tanya is the most phenomenal esthetician and now my aunt and friends see her too. Jen and PK are always my fav for botox and filler. Last year PK did my lips which I've had done for years and I was obsessed! She used two different products and the result was natural and so beautiful! If you are nervous to try a new place I promise you this is the only place I would send my family and friends.

    This place is the best. Of course I love the whole staff but Jen is the reason I would not go…read moreanywhere but there. I started going there many years ago and had done botox and some lazer programs. About a year ago I decided I needed to do something to revamp my face and even went to see a cosmetic surgeon for a consult. Then I remembered Jenifer and how I could always trust her to know what to do to perk up my skin and made an appointment with her which was at least twenty years later, if not more, and I'm so happy that I decided to go back to her, as she is so knowledgeable and caring, and to keep the reason concise she is simply the best. Mona Campisano :)

    Photos
    Skin Savvy
    Skin Savvy
    Getting my facial done by the one and only Zara!

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    Getting my facial done by the one and only Zara!
    dr LASER

    dr LASER

    4.0
    (563 reviews)
    0.8 mi
    $$

    I had a terrible experience with Dr Laser. From the beginning, the staff (Chelsey) pressured me…read moreinto paying a large amount of money upfront before any services were even performed. The entire consultation felt more like a sales pitch than actual customer care. They push packages on you, pressure you to commit immediately, and make you feel rushed into paying before you've even had time to think things through. Once I decided I wanted to cancel after a few hours of thought, everything changed. Suddenly nobody would return my calls, and getting a response became almost impossible.l (including Kacie the supervisor at Santa Monica Site). I was ignored for over a week and only received a delayed email response instead of an actual phone call. Extremely unprofessional customer service. Be very careful before paying anything upfront here. They seem much more focused on locking people into expensive payments than providing good service or respecting their customers.

    We wanted to thank Ellie for her kindness and professionalism. After a difficult experience at…read moreanother location, she really made us feel comfortable and taken care of. We truly appreciated the complimentary treatment as well. It meant a lot to us, especially because this process is a big investment for us. We're grateful for her help and are looking forward to continuing treatments with her. Thank you again!

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    dr LASER
    Coolsculpting.
    Coolsculpting.
    Ruined Tattoo from Laser Hair Removal

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    Ruined Tattoo from Laser Hair Removal
    Manhattan Dermatology

    Manhattan Dermatology

    3.8
    (166 reviews)
    0.9 mi

    I've been seeing Jackie for about a year. Before that I dealt with mild, persistent acne and…read moreallergic reactions. I've tried other dermatologists and I just never had much luck. I decided to try again and saw Jackie. The difference in a couple months was really great! She listened to my concerns about harsh treatments and how I didn't have luck with tretinoin in the past. She noticed that I had multiple issues that needed to be resolved so she put me on a treatment plan. As I progressed I was able to phase out prescriptions once they were solved. My skin concerns of course were not solved overnight but I was happy to have someone who was able to guide me every step of the way. She listened to all my concerns and is an absolute pleasure to see. I've only seen Jackie so I can't speak for the other doctors. All the nurses I've dealt with have been helpful and professional. I will say I've never had the issues others have had in their reviews. Front desk is like any other medical front desk. Kind of cold but they get my appointments scheduled and send documents quickly. The wait times can be long so I like scheduling end of day. Parking is also not easy during the day but clears up later. Overall I highly recommend Jackie but give yourself time for parking/ wait times.

    Ugh. I saw a lot of patterns in the negative reviews, and unfortunately, I am now suffering similar…read moreissues with this office. First, my pharmacist sent me multiple messages that there was an issue with a rx that a PA sent. CVS said they contacted this office multiple times, but were never responded to. This wasn't an absolutely necessary prescription for me, but was definitely a tell of how they operate. Approximately 15 minutes prior to my treatment appointment, I receive a phone call from them that my provider never made it back from her holiday travel. I absolutely understand that many things with travel are out of one's control, but unless her flight was a red eye and she was supposed to get back that morning, there was plenty of notice she had to know she wasn't going to make it back for our appointment. This was a more in depth laser with a week of downtime, that I had scheduled my entire holiday around. Obviously it's disappointing to miss out on something I had planned for months in advance, but the lack of communication or even attempt to make it right just speaks to the other reviews that echo lots of pain with the management of this office. The PA who was going to treat me seemed lovely, but I won't be going back.

    Photos
    Do you want to get Fabulous    ? Call to schedule your cosmetic consultation with one of our amazing providers!
    Do you want to get Fabulous ? Call to schedule your cosmetic consultation with one of our amazing providers!
    Now offering HydraFacial - Call to schedule your appointment with our amazing esthetician Kellie!
    Now offering HydraFacial - Call to schedule your appointment with our amazing esthetician Kellie!
    Medical Esthetician Kellie - Offering Chemical Peels, Hydrafacial, Coolsculpting, Dermaplane, Microchanneling and so much more!

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    Medical Esthetician Kellie - Offering Chemical Peels, Hydrafacial, Coolsculpting, Dermaplane, Microchanneling and so much more!
    SkinSpirit - Manhattan Beach

    SkinSpirit - Manhattan Beach

    5.0
    (69 reviews)
    2.4 mi
    Established in 2003
    Free consultations

    Run, don't walk to see Ali Mochizuki! Manhattan Beach is so lucky to have her. She's truly one of…read morethe best aestheticians I've ever been to. I've had multiple microneedling sessions with her and my skin has never looked better. She's incredibly knowledgeable, attentive and genuinely cares about her clients. She always sends me home with thoughtful extras to support healing and never fails to check in after appointments, which makes such a difference. On top of that, Ali gives an incredible facial and dermaplane. It was easily one of the most relaxing facials I've ever had and you bet I booked another one with her immediately. She's extremely thorough and precise in her work. You can feel how much pride she takes in what she does. You'll be in great hands with her, I promise. And if you're considering injectables, I highly recommend booking with Montana. She's fantastic and really listens to what you want. As a commercial actor, I need to maintain natural movement in my forehead and she's the first who has truly been able to achieve that for me. It's such a relief and I'm so happy I found her. Needless to say, Skin Spirit Manhattan Beach is an absolute gem made even better by the incredible team behind it.

    I cannot begin to describe the joy and relief I feel after working with Christina Wagner. For most…read moreof my life, I struggled with deep insecurities regarding intimacy and my body due to the scarring and active abscesses caused by HS. What has been a constant burden since I was 18 was virtually resolved in a matter of weeks. It is truly unbelievable. I was initially terrified of laser hair removal for two reasons: shame and cost. I was embarrassed by the scars from years of abscess ruptures and feared being judged. I also worried if a "cosmetic procedure" was the right investment. My dermatologist gave me a choice: laser hair removal or a lifetime of daily medication. I chose to take a leap of faith with Christina, and it was the best decision I could have made. From our first meeting, I knew I could trust her. Christina answered all my questions about pain, timelines, and long-term expectations with gentle understanding. I never felt like she was pressuring me into purchasing as many sessions as possible. Just whatever I needed for my goals. During the procedure, she is incredibly professional--always checking in on my pain levels and describing exactly what she is doing, especially in more intimate areas. She creates a space where it is perfectly okay to voice anxiety or take a break. We talk throughout the sessions, and the time flies by so fast it feels like I've only just walked in before I'm finished. Because of Christina, I am reclaiming my life. She clearly loves her job and is dedicated to helping patients live without the limits of stigmatized body hair. Christina, you've opened doors for me that I never thought I would walk through, and I am eternally appreciative. The front desk staff at SkinSpirit is wonderful--always attentive and ready with a glass of water. While the immediate parking lot is small, I've never had an issue finding a spot. If it's ever full, there is a shopping center across the street that makes it very easy. I've already recommended SkinSpirit to several friends. We all just want the freedom to live without judgment, and Christina is helping me get there. Thank you so much, Christina!

    Photos
    Reception waiting room
    Reception waiting room
    Microneedling with SkinPen is a great way to address tone and texture, and add overall brightness to your skin.
    Microneedling with SkinPen is a great way to address tone and texture, and add overall brightness to your skin.
    Glowing skin  Post Diamond Glow Deluxe Facial by Sunni

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    Glowing skin Post Diamond Glow Deluxe Facial by Sunni

    LaserAway - medicalspa - Updated July 2026

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