I never thought I'd find someone to help me with the removal of my facial hair. It was out of…read morecontrol and more than I could deal with. It all started when I used one of those stupid Finishing Touch Hair removal wands that essentially shaves or buzzes off your hair. I didn't really have any facial hair other than a few white/clear hairs under my chin, and they were hardly noticeable. I only used the damn thing to try it out because a friend had just bought one...little did I know that would turn into a daily battle for over 10 years. The more I plucked, shaved and trimmed, the more dark hairs came in. And as the shaving and plucking traveled down my neck and up over my cheeks just below my eyes, I knew I had to find a way to get rid of this hair, or I'd forever be holding tweezers and a razor. If I didn't keep up on it, I'd have a full on beard in about a week. The amount of time and energy I had to spend on keeping my face hair free was too much...and after a while, I just couldn't take it anymore. I went online and looked for local hair removal places that may be able to help. I found North Bay Laser and decided to give a call. Rebecca was very patient, helpful and understanding. The pricing for facial and neck hair removal was a bit steep for me, but it was nothing compared to the incredible insecurity I felt on a daily basis from my embarrassing facial hair. I decided to go for it and see if she could help me. Best decision I've ever made! I've had about 12 treatments with Rebecca, the last one being 6 months ago and I'm just about hair free! It took a good year of going in every 6-9 weeks, but it was worth every penny because I have nearly no hair on my face. The laser does not work for white or clear hairs, they have to have some pigment to them. I am Italian, so my hair was dark and easy to see, yet easy to remove as well. The process takes a little getting used to. It's quick but it's slightly painful...I mostly felt like it was an overload to my senses since she had to point the laser in areas on my face that were close to my ears and eyes. It took some getting used to but by the 3rd session, I was fine and knew what to expect. Now my face and neck are smooth and I'm not breaking out anymore from plucking or shaving. I never used to let people touch my face, now I welcome it. No more spending time in front of the bathroom mirror every morning. No more worrying about going out and being stared at or having people comment about my hairy face. I can't thank Rebecca enough for helping me. Her laser hair removal truly works, and believe me, I was skeptical. If what I described sounds like a battle you're dealing with, call Rebecca and make an appointment. Don't wait and continue to go through life feeling embarrassed like I did. I lost so many years feeling self conscious about my facial hair, and now it's not even a thought anymore because it's all GONE! I love North Bay Laser.

If you are uncertain how things are progressing, or just want to check in....DONT. This will be…read moretaken as doubting the process and your treatment will be discontinued. I have waited a very long time to schedule my next laser session after calling in to ask about how red things were looking (this concern came not from me originally, but from another Dr who commented that things looked too red and wanted to know what setting was used....). Yesterday, Dr Erickson finally left a voicemail stating he would not schedule my next treatment. 10/1 Looking back on the situation, I know that his failure to be present during the actual treatment is very illegal, and am not sure prided I ran into so many issues with my healing timeline (being told for two months that things are "supposed to look worse before they look better," and that my misshapen breast implant "don't look too bad.") The right implant is now mishapen after having too strong a laser used by Hannah, who is not licensed to be using these devices. I originally stated I did not even want to do the breast region, and only wanted to continue treatments in the hope that the one initial area I had asked for (my shin), could actually be addressed.

Fabulous...wonderful! I'll preface by saying I've only ever had facials in the past. This was my…read morefirst "procedure". I chose Clear + Brilliant for one treatment and Thermage FLX on another day. Noticing that I was a bit nervous, the staff and nurses were exceptionally kind, gentle and encouraging. I felt completely safe and comfortable in their hands. I left feeling excited and feeling great! Thank you LaserAway Novato! I'll see you soon!

I purchased an expensive tattoo removal package for around $2,000. Everything had been more or less…read morefine until today. I had an appointment scheduled (I scheduled it a month ago), and they had already changed the time due to an issue, which I was fine with. Then today, they sent me a text cancelling my appointment! When I called to reschedule, I was told the first available appointment was six weeks away. I was shocked - what kind of customer service is that? I understand that things happen, but when you cancel someone's appointment, you should make an effort to reschedule them as soon as possible. I've never had an experience like this before. The woman on the phone even seemed annoyed that I expected an earlier appointment. Excuse me? You cancelled my appointment, and now I'm being treated like I'm unreasonable for wanting something sooner than six weeks away?

This is a winner, you are not only removing a tattoo, but supporting a non-profit!…read more I am in the process of removing three tattoos and am in it to win it. It can take several sessions for full removal. It is quite affordable, and I wish I had started this sooner. Tattoos don't age gracefully. This the best, most effective way to remove a mistake!

Going, going, gone. I've been coming to this place over the span of a couple years to remove my…read moretattoo and I had my last session today. Rosalind did such a great job, taking consideration for my skin tone and safe and effective removal. The price was very affordable and I've always been seen promptly. I would highly recommend coming here for your services.

Morgan met all my expectations for my appointment! She was so precise and answered all my…read morequestions. I was so hesitant at first to get them but she made sure I approved of the color, shape and look. She told me about after care and I scheduled my follow-up appointment after we finished the appointment! Thank you Morgan, I can not wait to go back for my follow-up!

I had been wanting this done for a while and finally decided to just do it ...and it's one of the…read morebest decisions I've made ! Morgan is the sweetest and most professional - took the time to explain the options and show me pictures and honestly, I told her I trusted her since she's the expert and let her do what she felt was best. Together we decided on both the microblading with the ombre'. She is a perfectionist which is a great trait to have in the person giving you eyebrows. I didn't feel at all rushed even though I was in and out in maybe a little over an hour . It was a fun appointment and if you're on the fence about getting this done.. do it ! Go see Morgan !

Had laser removal treatments and a facial from Chaka and would highly recommend her. She is…read moreknowledgeable and explains the process as she goes. She also puts out a great vibe, very sweet!

Do not go here!!!!!! I spent $4000 and they have cancelled my last 4 appointments. They will not…read morerefund my money. By "banking" the Botox price, you think you are locking in a sales price, but they do not provide the service. Bait and switch. Stay away!!!!

I am in love with all of the services I have received from Treja! Treja is so easy to talk to and…read moreshe listens. Her explanation of procedures is perfect described as well as aftercare. She is constantly taking new courses and learning new techniques. I first started with powder brows, my brows were uneven and I needed help. When I heard she was doing eye shadow I was so excited. The shadow itself is just up from the eyeliner, not covering the entire lid. It's gorgeous and subtle all at once. My favorite eye makeup color is purple, I just love it with my green eyes. She blended a color to match my eye liner pencil and there you have it. No longer pressured to put on eye make up every day, although I can add to her amazing work for a full on eye for a date night. I feel so comfortable knowing I can leave the house without the stress of doing a thing except maybe lipstick. Speaking of lipstick, she does lips too. I definitely trust my fact to Treja, she's awesome!

Professsional and friendly. Great results. Treja took her…read moretime , making sure I was happy with the results .

Kristin is such a great employee she calls me every time there is a new sale and keeps me up to…read moredate on the latest and greatest. The nurse is the kindest and most gentle nurse I've ever had and I've been a customer for over 5 years. I absolutely love the staff and the services here

I have paid them nearly $4000, in advance. They have cancelled 4 consecutive appointments and will…read morenot refund my money. This is a bait and switch. Do not come near this place! They will see me in court.

really grateful this place exists. highly recommend chatting w Nancy, she's the best!read more

Absolutely love this place every time I go they're super friendly. They see me right away and the…read moreresults are amazing. I'm so thankful for them.

Best doctor I have ever met. Dr. Doniach cares, listens and is very intelligent and open-minded…read more She's the definition of an excellent doctor.

I truly believe that Dr. D has my best interest at heart. We have been going to her for about 10…read moreyears or more. I love the way she considers alternative medicine along with Western medicine. She has a very caring and attentive disposition towards my questions and concerns.