I have my things in two locations with Storquest. My Long Beach NY location has been a good…read moreexperience. The opposite is true with the Farmingdale location and it' site manager Ennio who purposely didn't explain that my unit had no heat but knowing I had nice furniture. His advise to after I paid to have my things moved in was oh just wrap it in cardboard and put a tarp over it. When I insisted he do the right thing and move my things to a climate controlled unit he not only vehemently said no but told me to get the hell out of the location office and turned his attention to another customer. I explained this in greater detail to Maggie who claims to be the District Manager. She offered me a free month in a much more expensive unit that was climate controlled. She never apologized for her managers behavior nor agreed to pay the expense for this internal move of my things within the very same facility. My advice to everyone reading this...First buyer beware, second stay out of this district as long as Maggie is the district manager who allows shady con men like this Ennio who is still encouraged to burn hard working customers in Farmingdale by filling these less desirable units.

The manger is rude and obnoxious He kicked my friend out and destroyed a professional sound…read moresystem I will not recommend this company to anyone Giving it 1 star is one too many After kicking my friend out they charged us for tge following 3 months The district manager is rude and obnoxious

Great place, friendly staff. Moving in was quick and easy. Would recommend for anyone looking for…read morestorage.

From the owner: Store your belongings at Extra Space Storage on 101 E Hoffman Ave in Lindenhurst, NY today. Our…read morelarge selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, wide drive isles, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I had more luck with the other manager, who was able to help a little bit. So instead of a 65%…read moreincrease I had to settle for a 37% increase which is still pretty high but definitely better.

The Manager Ennio Santos will auction off your property if your a day late or a dollar short on…read moreyour storage fee. I had my stuff there when it was Men that Move before StoreQuest bought it and the fee increased from $89 to $158. DO NOT STORE HERE!!!!!!!!!!!

This is supposed to be a private storage unit yet the gates never work and are usually just left…read moreopen for people to come in whenever they want. This is also supposed to be a climate controlled unit yet the automatic doors that they have to get in stay wide open all day. This is why there's mold growing on things in my unit that are not replaceable. This place sucks !!!!!

I have my storage in the Amityville location & I must attest that Dan & Ashley are one of the best…read moreparts of Extra Space Storage, always going out of their way to make sure all feel both valued & safe!! This is very important due to the fact that the possessions people put in storage mean a great deal to them, valued worthy enough to keep rather than discarding In addition the Amityville location is always kept clean & well lite

I am absolutely disgusted with the experience I had at Public Storage, specifically the…read moreLindenhurst, NY location (1070 Route 109), but it reflects a complete failure across the entire company. I purchased a Class C RV in November 2021 a vehicle I loved and stored it at this location beginning in November 2023. Today, I no longer have an RV. Why? Because Public Storage completely failed to protect my property. My RV was vandalized, broken into, and lived in by vagrants while on their lot a location I was led to believe was secure. When I discovered the damage, I could not reach a single live person. No one answered at the facility. No one returned voicemails. Even their 1-800 number is useless. I spent months trying to get someone to provide documentation for the police report and insurance company documentation that should've been easily accessible for a paying customer. But here's the irony: when you owe them a payment, they're magically available to call you. When your property is being destroyed? Silence. As of today, my RV has been officially deemed a total loss by insurance -- because of Public Storage's lack of security and complete absence of human accountability. I never received support, never received follow-up, and even now, I can't reach anyone to cancel my account. I repeat: DO NOT leave your valuables with Public Storage. I would never use this company again and would strongly advise others to look elsewhere. They cost me the RV I worked for and I'm left with nothing but regret.

Very easy to set up rental. Easy monthly payments. Clean !! The people were very helpful. Close to…read morewhere I live . Very easy and quick to end the lease! Totally recommend using Public Storage!

STAY AWAY. FIND ANY OTHER VENDOR…read more Used this Company for a microfridge in fall of 2017 and delivery went as expected. In the spring of 2018 I arranged to have them store some furniture over the summer to be returned to my son's dorm room in the fall. That is when things went downhill. Items were to be picked up the day after he moved out. That did not happen. We got a call from the residence director several days later asking about the furniture (and fridge) still in his room. Several calls that day finally resulted in items being picked up for storage (for which we had paid.) and the refrigerator being picked up (as the rental was over). Approximately 8 weeks later (mid-July), I realized that I had not gotten my deposit back on the micro-fridge. I called the office and was told "we haven't gotten to Hofstra yet" They processed the refund of the deposit. Once my son determined the actual date he planned to return to school, we attempted to contact the Company to arrange for the return of the stored items. That took about 48 hours, 2 voice messages and an email to get to a human. I was told that they were working on arrangements to get access to have the items on site for when he returned but if that had not occurred, they would be "on call" making deliveries all weekend that he was moving back and that they are "around the corner" and could deliver when we let them know we were there. Items were not present when we arrived. Called at 10:45am. Was told that truck was being loaded, we would be the first drop off and that would be at about 1pm. Not what I expected from the earlier call - "we are around the corner and can bring your items when you arrive." Called at 1:30 and was told he would call the driver to get the status and call me back. Got no call back. At 2:15, I called again and left a message. At 2:30, I texted Kevin looking for a status update. He finally responded to that text at 2:45, as his driver arrived and items were being unloaded. Drivers left and we unwrapped two sections of sectional that had been covered in saran-type wrap. Bottom of one section was returned torn with the stuffing falling from the rips. Absolutely not the condition when items were picked up. I have no energy to attempt to make a claim as I do not think that they particularly care whether their customers are satisfied. Hofstra no longer authorizes this vendor for micro-fridge rentals. They should not allow them on campus and all students at campuses' they serve should be warned away!!!

They "lost" over $2,000 worth of things in the packing process. They also packed haphazardly…read more Insanely bad customer service.

I have been using this location a couple of times a year for almost 20 years. The staff is always…read morecourteous and helpful. Never had a problem with equipment or pricing. Usually I rent a van or box truck. Today I rented an auto-transport trailer. No need to buy extra straps or tie downs. This trailer is fully equipped. The rep. hooked up the trailer and verified not only that everything worked, but that I knew how to hook everything up. Could not of asked for a smoother rental or process. Highly recommend.

I made an online reservation to have a hitch installed on 5/3 to be done on 5/18. The night before…read morethey called me at 6pm to say that the part did not come in and they would let me know tomorrow when it would. They did not call back and it took three calls (sitting on hold for 30 minutes) to find out the part was still not in and they gave me a number to the manager at the site who never called back. Finally Adam (Nassau manager) called back and told me he did know when it would be in and he would work on it. He never got back to me directly and kept saying he would call back after meetings. I am going on vacation this weekend and needed the hitch. I started looking elsewhere and was able to find HITCH KING who were able to install it next day. If you need a hitch installed use HITCH KING and avoid UHaul

What a great experience at this location. Aaron, the manager, was amazing and went out of his way…read moreto help both me and my father. He was friendly, professional, and made the whole process quick and stress-free. I really appreciate his excellent customer service and would highly recommend this location!

Rented a 20ft truck to move for 6 hours. A bit of a process to fill out all the paperwork with one…read moreperson working but truck was reliable. Refilled it with gas back to original and they did an inspection. Was an easy process just this location isn't the best in quality. Need to move this is a cheap option.