This review is from a customer not as the 1st that is management? ive been here twice the 1st time was to try it with friends and to be honest its chain food if you know what i mean, the second was just for drinks but got bad looks from the same manager. The food is not fresh and mostly frozen. On my 1st visit i was having a drink with fiends outside as weather was good, we ordered for a table inside to eat and 50 mins later was given a table upstairs with menus. all sounds good! We ordered from the menu that stated fresh!! when the food arrived 40mins later we didnt moan or cause a fuss. After eating and trying one onothers food we realised that it was bing! bing! food. pre cooked at an earlier time and Re heated in the microwave. We called the waiter over and asked questions but he only seemed to know the words on the menu. He called the manager over who told us all the food is fresh especially the sea food, he left us saying he was busy, great management, not. I walked over to the kitchen hatch and spoke to a cook! I was making general conversation about the place saying how nice it was and having a ploy to get the truth out of him. After asking the questions of fresh food and microwaved food he told me the truth, he had worked there for 2 weeks and was leaving to work in one of the other restaurants on the boardwalk so he did not hold back he showed me the pre cooked food and frozen foods , he even binged the microwave as I could not see it. I went back to my seat and spoke with my friends and told them. we called the manager back and said the food was and is not fresh and we left some food too prove it, the manager wasnt bothered and said it is fresh but leave if we didnt like it, one friend said some cooks told us its all frozen and microwaved, the manager just wanted us out as other customers heard us and some even left. I found the manager very rude and he was not intelligent enough to sort the problem, we didnt want discount but just the truth. you have to remember that this Las Iguanas is another cheap chain with untrained staff and un knowledgeable management. . you only pay for what you get. Also nothing against teenagers but this place was full of them and we must have been the most senior party in there (40)I gave one star as i could not give a minus. dont waste your money for Birds eye!!!!
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