Exceptional Service and Quality!I recently completed a major flooring project in my home, and I…read morecouldn't be happier with the experience provided by The Carpet Place; their service is exceptional. The staff here are experts in their craft. Patrick is knowledgeable and took the time to understand my vision, offering product suggestions that I would never have thought of on my own. The installer was dedicated to doing things right the first time and installation was seamless and meticulous. If you are looking for top-tier quality flooring and a team of professionals who deliver exceptional service and knowledgeable guidance, contact The Carpet Place. Highly, highly recommended!

My business interactions with The Carpet Place was not optimal. I was shopping for flooring and…read morenosings for my stairs. The nosings were backordered and the communication with Patrick Miner was terrible, He would not return calls and when we did reach him either I or my contractor got different responses. When the flooring was delivered I was charged for two pails of glue but only received one.. We would have to drive to the store to get an update because he didn't returm calls. I finally requested a refund for the nosings and went to Bickell who was able to obtain the materials in less than 48 hours.

Fantastic customer service with quality products. Good to know that an established company in the…read moreregion hasn't degraded over all these years.

I am so happy we decided to go with Alexanian for our new carpet, it was a positive experience all…read morearound. From our initial visit in the store with Crystal, to our installation with Tyson, everyone was so professional, kind and knowledgeable. The communication was excellent throughout, and we actually wound up receiving it sooner than we thought, which was fantastic! We love the finished product and feel like it's great quality.

This is a great place to get carpet. We needed a specific piece which they had in stock at a great…read moreprice. They were very helpful and went out of their way to help us get what we needed. Definitely recommend this place.

From the owner: Small local Guelph business. We provide the service and quality that big box stores don't have time…read morefor. Come in to The Carpet Store for excellent service, honesty, and high quality products.

Mark came to the house with many carpet samples. He…read moreexplained the pros and cons of each type of carpet in regards to our needs.The prices are very reasonable. The technicians did a very thorough job.They were very hard working and did an excellent job.The technicians were very polite and professional.They left the house in the same condition that was in when they arrived. The owner called after the work was completed to see how satisfied we were.A very customer care oriented com I highly recommend this company.

Great pre-sales consultation service. The installers were…read morein and out in under 2 hours and hauled out all my old carpet. Very attentive customer service after the job was done.

Very Happy with the quality of service, quality of the product, honesty and pricing. I believe…read moreKirby's Flooring looks after the best interest of their customers! They would not sell a product to anyone that they don't believe is the right one. I have used them several times and would not consider going anywhere else!

From the owner: At Kirby's we believe not in just great products, service, and quality workmanship but we also…read moreoffer it all in a friendly welcoming environment. We believe in educating our customers so that the can make a sound decision in choosing the right floor for their environment while keeping them within their budget. We can accomodatey our flooring renovations, new builds and commercial projects. From Unique and elegant to affordable and practical, expect the best from Kirby's and you'll get it!

Could not recommend this place higher! Fantastic customer service. The owner was great and created…read morean installation video just for us. Very impressed! Quality product too.

Great job and reliable service is what I received. Very professional work and very nice guys to…read moreget the job done when they said they would. You can't go wrong and I would recommend the service to anyone and everyone. Thanks Keith, you definitely know what you are doing! Gary and Sheri S.

Wonderful service, great attention to detail and design. Thank you for your services.read more

From the owner: We are a full-service flooring shop with a broad range of hardwood, laminate, tile, vinyl and…read morecarpet offerings from North America and Europe. We have experienced installers and an on-site Interior Designer to help take your project from concept to fruition.

Steer clear of this guy, Patrick, and his flooring company, Poltek (in Stratford, Ont). The words…read more"incompetent" and "unprofessional" fit him well. What a disaster he was for us. We hired him in early November, 2017, to install engineered hardwood in a room in our house. We met with him to review the job. He expressed great confidence in his abilities ("I do this kind of work all the time"); we set a date for the work to be done; and we contacted him, six days before he was scheduled to start, to confirm that everything was a go. In the lead-up, we made significant changes to our work and personal schedules in order to accommodate him. (In fact, I cancelled several work shifts in order to be out of the house -- the installation involved our kitchen.) We did not hear from Patrick until less than one business day before he was to start working on our floor. He sent us an email. In it, he announced that he decided not to do the job because he did not like working with engineered hardwood. It frustrated him. It inconvenienced him. That's how he explained it. He was not at all concerned about the time and money he cost us. If you need flooring work done, avoid Poltek. Patrick doesn't even warrant one star.

From the owner: Poltek Hardwood Restoration, specializes in site and preefinished floor installation and…read morerefinishing. Custom work, repairs staining and stair refinishing. Give me a call for your free in home estimate.