Exceptional Service and Quality!I recently completed a major flooring project in my home, and I couldn't be happier with the experience provided by The Carpet Place; their service is exceptional. The staff here are experts in their craft. Patrick is knowledgeable and took the time to understand my vision, offering product suggestions that I would never have thought of on my own. The installer was dedicated to doing things right the first time and installation was seamless and meticulous. If you are looking for top-tier quality flooring and a team of professionals who deliver exceptional service and knowledgeable guidance, contact The Carpet Place. Highly, highly recommended! read more
My business interactions with The Carpet Place was not optimal. I was shopping for flooring and nosings for my stairs. The nosings were backordered and the communication with Patrick Miner was terrible, He would not return calls and when we did reach him either I or my contractor got different responses. When the flooring was delivered I was charged for two pails of glue but only received one.. We would have to drive to the store to get an update because he didn't returm calls. I finally requested a refund for the nosings and went to Bickell who was able to obtain the materials in less than 48 hours. read more
Terrible customer service. In fact - none. They do not show up. Hired them twice, no show both times. I suppose they must occasionally show up and do some work SOMEPLACE, but it's never been anytime I hired them. Boat loads of excuses. Unreliable in the extreme. Avoid as though they have been sprayed by a skunk! read more
Nothing says "you're home" more than the welcoming feel of soft, plush carpet under tired feet. Make yourself feel right at home at The Carpet Place in Stratford, with our complete range of carpets, rugs, and flooring options.