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Larry L Snyder, EA

5.0 (1 review)

Services - Larry L Snyder, EA

Current year tax preparation and filing

Past year(s) tax preparation and filing

Audit and conflict resolution support

1 More Service

Tax planning

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11 years ago

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Stella Gaucin Tax Services

Stella Gaucin Tax Services

(4 reviews)

Great customer service!! stella will get it done.. All my experiences with Stella have been great.read more

Stella is not somebody I find trustworthy, honest or reliable. I will not be going to her for my…read moretaxes again. As a person, she is funny and quirky but as a business professional she is shady and not responsible. I had been a client of Stella's for a few years. I should have recognized the red flag last year when our documents were returned to us they had been printed on recycled paper. The reverse sides of our return copies had other people's information on it, social security numbers and all their private information. Liking her, I overlooked it and decided to use her again. This year Stella submitted facts that were not accurate about my return and I'm having to submit additional documents to the IRS. When I reached out to Stella twice for assistance, I got no reply at all. Also, at this years appointment she tried to increase the fee after we had discussed and agreed on the amount. The fee we had paid every year was $350 (for two people) and when she completed our taxes she tried to collect $700 from us saying we had a different form that cost more. She knew what paperwork we had given her (same as every year) and if that was a different amount it needed to be addressed prior to doing the work not trying to squeeze it out of us at the end, using our completed refunds as leverage. I explained to her that we were not paying $700, we had agreed on $350 and she can't change the price after the fact. She kept asking if $700 was too much money for me and if I was going to come back to her next year if it cost that much. Terrible customer service. I faked a smile and thanked her, but absolutely no would not be back. Then the whole inaccurate facts happened weeks later and definitely not going back!! A girlfriend of mine also used her and had a TERRIBLE experience. Stella put HER OWN bank account info on her return and it was hell trying to track her down and get her money back (not to mention how that is going to effect her stimulus payment coming). Stella blocked this person from communicating with her and refused to address this issue. A complaint with the IRS was filed and criminal suit is pending. My mother used her to file two years of taxes and Stella submit them for the wrong years. 2017 was turned in for 2018 and vice versa. She is still working with the IRS to rectify this error. Be warned, you take a HUGE risk working with Stella Gaucin.

Larry L Snyder, EA - taxservices - Updated May 2026

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