If you're in a hurry to get your dental needs taken care of, this is not the place for you. We've…read morebeen trying to get into this office since September, and it has been nothing but a headache from the start. First off, there's no direct phone number--everything has to go through an automated text system, which makes it nearly impossible to get clear answers. The staff is not thorough or consistent in their communication. At our first appointment, we were told about an additional $100 charge for X-rays that was never mentioned beforehand. Because of that, we had to reschedule, and every new appointment has been 3-4 weeks out. Then, appointments get canceled--sometimes less than 24 hours before--with little to no explanation. Now we were told an hour before closing that the X-ray machine is broke down and our appointment was canceled. This is after waiting over a month once again. It feels like this office could care less about patients' time or needs. The lack of professionalism, accountability, and basic communication is unacceptable. We've decided to move on and take our care elsewhere. Hopefully, others have a better experience, but ours has been nothing short of frustrating and disappointing.

Not a good experience. Bottom dentures are just sitting in container..I went back yesterday for an…read moreadjustment. Appointment was a 9am finally walked out at 945 when I found out they haven't even let anybody in the back that I was there...

really wanted to like Conover Dental -- everyone seemed nice at first, and I was hopeful about…read moregetting a small, simple partial to replace a missing tooth. What I was originally shown was a lightweight piece with no metal. After my extraction (which took about an hour), I was given something totally different -- a large prosthetic that didn't fit right. I couldn't close my mouth properly and could barely talk without a lisp. The dentist tried to file it down, which just made it worse and left a gap between the roof of my mouth and the denture. When I said I was unhappy, she offered to cut it, but told me if she did, I wouldn't be able to eat with it. I agreed because I was sore and ready to go home, but the result is a prosthetic I can't wear at all. My insurance won't cover another one, so I'm just stuck with it. When I tried to talk to the office about it, they weren't kind or helpful -- and I was dismissed from the practice right after paying for the procedure. I don't enjoy leaving negative reviews, but this experience left me disappointed and without a usable prosthetic. I hope sharing my story helps others ask more questions before committing to major dental work.

First, They made a pair of dentures for me which didn't fit right from the start. I was told ( they…read moreneed to be adjusted ) . REALLY ! After having to sit thru four sittings to get them made and then another four for adjustments . Well I had had it, I asked for my money back, and was met with A semi hostile response from the doctor who was doing the work. So they did a soft reline and was told to come back in six months. So about a week later I stopped by to have them worked on and dropped the dentures off, ( I can where them for six hours if I eat nothing). I get a phone call from them saying never to come back because my actions at the office were hostile and not up to their standards. REALLY !! My wife witnessed the whole thing, and said ( the doctor screwed the dentures up and wanted me gone! ) I am calling the ADA and the BBB about getting screwed out of my time and my money.

Dr Sain's office is a warm and inviting atmosphere. You are greeted as soon as you come in with a…read morewarm hello and a smile by Kathy. The hygienists are friendly and engaging. I can tell they genuinely care about putting their patients at ease. They explain what they are doing before they do anything. I've had a lot of work done in my mouth over the course of my lifetime and I never get nervous to go. I recently had to get a filling replaced and I didn't even feel the numbing needle. Every time I go in, Dr Sain remembers me and asks about what I've been up to. The office is super-clean and Covid prepared with masks, face shields and gloves. Lastly, they don't overbook appointments and are always on time.

Not sure what to think of the customer service offered other than it doesn't exist. My wife…read moredeveloped some pain on a tooth that was crowned rather recent. The pain started Thursday late afternoon. Friday morning she called the office and left a message. By Saturday late morning her entire right side of her jaw was swollen and she was in total pain. I took her to urgent care. They prescribed heavy antibiotics. Monday morning she leaves another message and finds the office still closed on Monday. as a medical provider you would think that Dr Lowe would have a course of action to offer folks with an emergency. obviously this is NOT the case. I'd love to run a business that provides me with a 4 day weekend but if I did I'd at least offer a referral to assist in the event of an emergency witch this is. thank you,

From the owner: Serving Families For Over 20 Years…read more Dr. P. Lowe is a trusted dentist at P. Jeffrey Lowe, DMD, specializing in general dentistry in Newton, NC. With a commitment to providing high-quality care, Dr. Lowe offers a range of services including preventive, restorative, and cosmetic dentistry. He prioritizes patient comfort and strives to create a welcoming, professional environment for all. Dr. Lowe is known for his expertise, attention to detail, and compassionate approach to dental care. His office is conveniently located in Newton, providing easy access to local residents. Dr. Lowe's office is dedicated to helping patients maintain optimal oral health. For appointments and further information, visit Dr. Lowe's office for a personalized experience.

Been going here since I was 16. They are so nice and always call and send a reminder card. They…read moreremember me by name and they always ask about how my family is doing. Staff is great.

Dr. Hass and his staff are amazing! He does excellent work and genuinely cares about his patients!read more

From the owner: Hass Family Orthodontics is the leading orthodontic practice in Conover, NC. Led by Andrew Hass,…read morerecognized as one of the The Best Orthodontists in the Catawba Valley by the Hickory Daily Record from 2017 to today. At Hass Family Orthodontics we utilize the latest orthodontic technologies including the Itero digital scanner, Invisalign, and the Damon self-ligating bracket system. Our services expand to all ages, from early orthodontic treatment to adults, including surgical orthodontics, retainers and TMJ treatments. Located next to Concordia Christian Day School and Church, across from Conover Family Medical Practice.

(Was there prior for a hygiene appt as well which was a great first time experience)…read more Saw Dr.Probst today for a filling. No pain at all, procedure went great. Kathy his assistant was great, personable which I like. Very nice office. Clean and professional. Side note-I worked for dentists for many many years (last year I retired) as it was hard for me to pick a new dentist I made an excellent choice. I recommend this practice to anyone currently looking.

Always pleasant and friendly staff. Was able to get a quick…read moreappointment for a crown that came off. Dr. Probst quickly fixed my issue and I was on my way. Thanks to all!!