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18 years ago
typical little post office. staff very knowledgeable and friendly will help with any enquiries. can get busy on pension days.
8 Elswick Road
Preston PR2 1NT
United Kingdom
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http://www.postoffice.co.uk
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I am extremely greatful for the fantastic service I received and still receive from this post…read moreoffice staff , always helpful, they take the time and effort with everything, they always smile and are very friendly. Well done, keep doing what you are doing. Thank you for your services.
This is a very popular post office in Ashton, Preston. It not very big but it does do all the…read morebasics that you would expect. It sells greeting cards and stationary too. There is on street free parking at the side. The staff are always very helpful and friendly. Sometimes it can get quite busy and gets queued out the door but the staff are quick so you don't usually have to wait long. One thing to note is that it doesn't do car tax so you will have to go to other post office for that which is on Blackpool Road.
I have to agree with the previous review as i believe the same man was extremely rude to me on my…read morelast visit on the morning of the 2/11/18. I have been going to this post office for years and have never had a problem before, i had 4 parcels 2nd class 1 of which was signed for, there was a conversation going on between the assistant my neighbour and myself, the assistant asked for the signed for parcel and i gave him what I thought was it, however i then discovered i had given the wrong one and apologised but he became very annoyed and said well what do you want me to do about it, i said just cancel the other and put that one signed for, he said sarcastically just cancel it do you realise what that involves now its gone through the system! I told him that Imran and Imtiaz would have it done in a minute and he said sarcastically oh would they! He shouldn't have that attitude doing a job like that and i felt embarrassed as it was in front of my neighbour. I will still go to this post office but will try and avoid going on the days that he is in!
This post office used to be great - nice helpful staff and quick service. This is my local PO and I…read moresend a lot of parcels, mainly abroad. Recently the staff have changed and a couple of times they've tried to charge me the wrong amount, so I had to correct the staff (who weren't very happy about it) and my most recent experience has put me off going there completely. The man who served me is very slow at his job, but this wasn't my issue - I was sending two parcels abroad and he made an offhand comment about how "they really should have a customs declarations on them" but then proceeded to put them in the post bag anyway. When I asked if I could sign the customs labels for the parcels he got very annoyed and spoke very rudely to me. I had to convince him to give me the labels (which is part of his job!!!) and eventually he reluctantly did. He was the only member of staff in the PO that day and from what I've seen he really shouldn't be left in charge if he can't handle simple elements of his job without being extremely rude to customers. I'll never use this PO again.
I wouldn't even give it 1 star if I could. I have started…read moremy new job and I have been given money to get change for my float. I have been told to go to the post office they will help. I goes in then see the sign saying they cannot give change unless you have your change card. I explained my situation again and I tried to work with her to sort my issue out. I got more frustrated as she wasn't even trying to help me. It was a solid NO. She even admitted to the fact that how can P/O make money. We get charged for giving change out. Because I got fustrated she then turned it on me. That I should be ashamed of myself and how would I feel. Maybe not getting people worked up and not working with them. She then started to slag me off to another customer which really annoyed me. How dare she make me feel like I was in the wrong. That was the breaking point for me. Gone are the days where the post office stood for good customer service. They were there for the community but now I am abandoning that particular shop and will be reporting it higher as I am not going to be made to feel like I did wrong when I was only doing what I was told by my company. I will not be slagged off by anyone not even the post office
I have previously given this post office a great review on Google but lately, a couple of the staff…read morehave been quite abrupt and speak like you're an annoyance to them. I think the honeymoon period of this post office might be over but i'm hoping not.
CASHIER NUMBER FOUR PLEASE…read more Nice to see the Post Office is still here after the cuts that were suffered. My usual small office did disappear which meant a longer trip into town. What can you say about the service? Well how about up and down. There are those days when the queue is as far as the door and the odd days I t take the long winding trip through the empty barriers to the cashier. Do I mind that trip,? NO I just feel like jumping in the air and clicking my heels. Ohhhh how I hate it on the days everyone in the queue seems to be holding a form for car tax or thats what I have always thought it was. They get to the counter and then proceed to fill it in. Worst when it's staff lunch hour and cashiers go down to two. The Post Office used to sell lotsof bits and bobs, that seems to have gone and we are down to just the usual post items. It did give you something to look at or grab as you trundled along the queue. But at the end of the day, it's our good old Post Office. always been there and hopefully always will be. Not the most elegant one, not the quickest, It's friendly and does the job. Stands there like a rock of which I imaginee it is to alot of people. So now ,, I was actually going to give it Four stars but going to go back up the page and give it Five. I convinced myself just how much I like it, expect it to be there, and what it does for me. Would you like a Top Up, Insurance, A New Telephone Provider.? NO... OK ,, Thank you. CASHIER NUMBER FOUR PLEASE
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