I took my time selecting a service to rewrite my resume, knowing there are many options out there…read more I worked with both Dia and Donna throughout the process. One thing I wish I had known beforehand is how important it is to have a clear idea of the specific type of role you're targeting before starting the resume process. During a job search--which can be incredibly stressful and uncertain--I didn't feel that my experience or challenges were fully understood or acknowledged. Navigating a job search takes strategy, reflection, and support, and unfortunately, I didn't feel there was much empathy offered throughout this process. If I could do it over again, I would work with a career coach first to gain clarity and direction, before investing in resume services like this one."

I engaged Personal Touch Career Services in September 2019 to get them to review and tweak my…read moreresume. they had been recommended by a friend. I paid my $498 and they did what they do, changes were made etc, and before long I was sending my resumes and letters were being sent out but I got zero response. I still didn't feel it was saying the right things the right way for my industry so a few more changes were made but I had the same lack of results. I stepped away, changed a few things myself and sent it to people direct and I got a better response and even some work. I chalked the money spent, at a time when I couldn't really afford it, and the experience I had up to it being 'just one of those things' that don't work out for me and my situation and I moved on. Not long after I got a year long contract as well as some other work (but that was through my work in general, a recommendation, and my self-tweaked resume). With both their resume and the one I did, I got very little pick up via job ads. Flash forward to late 2020 and PTCS reach out to get feedback on the service I received. I explained how it hadn't worked for me and I had drawn a line under it, and we set up another consultation. I also provided copies of the current resume I had made. Donna, who is lovely, ran tests and gave me the results, and that was kind of it as 90 day options had long run out. The most significant advice I got was to open a Jobscan account/subscription and read chapter 11 of the book I got as part of my package. Should I have gone back again within the 90 days? Maybe, but I wanted to draw a line under it and try a different approach (which included getting industry friends to input on my resume). All I know is that while Personal Touch Career Services have been great for some people, and I'm delighted that's the case, working with them didn't get results for me. Also, if you're reaching out after 90 days to get feedback and offer help and the main response is, 'We can't do what we could have done because it's after 90 days,' that doesn't feel like the best result to offer. It certainly won't make me look at giving PTCS more of my money. They might work for you, they're certainly nice people to deal with, but for someone working in journalism and production for over 25 years, it didn't bear fruit in my case.

I had an outstanding experience working with Alexa. I jumped back into the job search late last…read moreyear, and felt like I needed more structure and direction. In just two video sessions, I found it. Alexa was easy to work with, covered a ton of ground in just 2 hours of conversations, and made helpful edits to my resumes and cover letters. Throughout my search, she served as a stabilizing force, and was quick to offer help at every opportunity. In the end, I found a job that I didn't t expect to find for another 2-3 years into my career. I'm thrilled that that I had the opportunity to connect with Alexa!

Alexa is FANTASTIC! She took the time to get to know what I wanted/needed out of my career. She is…read moreextremely knowledgeable and supportive. If you need help with anything career related - this is where you need to go!

Starting a career in a new field with zero experience is one of the most stressful experiences I've…read morehad. While, I was certain I had the skills, most employers overlook resumes of applicants such as myself who don't have "x years of experience" in a given position. I fancy myself a talented writer and have always thought myself a solid resume writerI started like most people do, revising my resume to the best of my ability using resource sites I found online with sample resumes. There are MANY suggestions, but I found there really is no definitive consensus for what is going to catch an employers eye. Ignoring the warnings, I pushed forward submitting the resume I wrote in hopes of landing a job that will get me the position I need to build a successful resume. The response to my self-written resume was dissappointing to say the least. With flexibility in my personal life, I submitted resumes to at least 15 different companies in 3 cities and received ZERO responses. Not even one. That's extraordinarily discouraging for someone who feels they just need to get into the room to land just a temp or contract position. I was brought close to tears at the thought of some of the reports I read of people finding introductory level positions in my field after 1-2 years. I was unable and unwilling to wait that long so I had to change something. I couldn't get my foot in the door so I needed a resume expert. I did quite a bit of research on which company wrote the best resumes. I considered top google results, but they had, almost universally, one complaint: the writing seemed outsourced. I almost pulled the trigger on a particular option that seemed "good enough" before, while yelping, I discovered Career Magic. I liked the idea of supporting someone local. There's an added measure of confidence seeing that Tracy is based in the United States, that she brings legitimate qualifications to the table and that she offers a personalized experience. I took the plunge, shot here [Tracy] an email to get suggestions on how to move forward with the resume I had already written. She suggested we give editing by email (the entry level job seeker level) a shot, so I purchased this package and we got to work. Yes, there is some small work required on your part such as sending her sample job postings and answering questions, but this is MINIMAL compared to the benefits her work provides. After 3 or so days, I received the first draft and was blown away by the changes she had already made. My resume had entirely new formatting complete with revised sections and a comprehensive list of my own qualifications which we worked through together. We emailed back and forth several times before the final draft was completed, making changes to various items until we had a satisfactory final product. I finally got my tears, in the form of sheer joy of looking at what she had produced and the potential it might bring. In addition to my resume, I also had her compose a cover letter for a particular position that interested me which was PERFECT and thoroughly researched by Tracy. Perhaps, most importantly, she attached a .pdf called "Filling the Pipeline" which I followed to a "T." The results were darn near miraculous. I applied for 8 jobs over a 7-day period and received responses from SEVEN of the eight employers including one that I thought was the perfect position for my career. The end result was, I turned down two positions based on red flags and landed what essentially amounts to a dream entry-level position with potential for advancement. The best part? It wasn't contract, it wasn't temp to hire, it was a full time position with a very thorough interview process. It was, the most amazing feeling after going through a job-hunt roller coaster before I found Tracy. I don't write many reviews because, quite frankly, my opinion of things don't get swayed severely enough one way or the other. But this is different. This is your career and your future. If you want THAT job. Even if you just need A job. If you are stuck in a rut in your current position. No matter what field you are in or are looking to get into, I suggest you use Tracy's services. Not for her benefit, but for your own. Best of luck with your job search!

Tracy was absolutely wonderful to work with. I hadn't updated my resume in over 10 years and at a…read moreloss on where to begin. She had great insight as to what current employers are looking for. Prompt to respond via email and phone with a great end result for me. Thank you Tracy!

I used Winifred and myer for my dream job about 2 years ago- they helped me land that and land a…read more45% pay raise. When I experienced layoffs 2 months ago I turned to them again for an update and hey presto they have assisted me successfully once again. I received a job offer today - and got 4 call backs from 4 applications! The results speak for themselves- and the reverse recruiting was also a great help too - I didn't have to worry about anything and they managed all my applications

Recommended by a friend, I needed a resume to make me shine and make the step up to a Director…read morelevel role. I wanted a company that would actually spend time on my project, not mass produce or template or generic phrases. They were spot on - I received not one but two offers, but promotions to a more senior level, both with much higher pay. One complemented my resume on his opening statement of our interview.

One word: AMAZING. I had never used a professional resume writer before, as I considered myself a…read moreproficient wordsmith and felt my resume was perfectly fine. I mean, I had even assisted friends in perfecting their own and would pat myself on the back for doing so. Plus, who knew and could translate my work experience better than me, right? WRONG. Oh, how I was wrong. First, I sent Alexa my current resume and she wanted to set up a meeting. I was thinking, "Why? I already sent you my resume... get to work." But during the meeting Alexa asked very probing questions that get you to think deeper about your processes and experiences. After the meeting, she went off and did... well, magic. When I got the final product, my eyes instantly teared up and I shouted HOLY MOLY! Well, if I'm being completely honest, I shouted the less censored version of that phrase. It's magical, I'm telling you. I feel like I can do anything with this resume. As I'm thinking about it at this very moment, it makes me want to stand up and do the Superman pose. And I'm pretty sure if I printed it on actual paper, it would somehow come out as pure gold. Funny thing, after she sent it back she wanted to set up more time to go over any edits I may have. I was like, "WHY?! THIS. IS. PERFECTION." And here's the best part: I submitted my golden ticket to a job opening and TWO HOURS LATER I was contacted for an interview. I'm not kidding folks. This is the real deal. Alexa unknowingly leveled up my life.

I was in desperate need of an updated resume. My old resume was antiquated and in serious need of a…read morefresh look. I contacted Michele and she was amazing to work with. She created a one of a kind resume that looks beautiful as well as highlighted my accomplishes that I never thought of putting on my resume. Thank you so much Michele for all of your time, supportive words and knowledge. I was really nervous about doing this when I started but you made this such positive experience for me. I feel confident applying to jobs now! I will absolutely be referring you to anyone I know that needs a refresh on their resume!

I moved to the Denver area a few months ago and was in desperate need of a new resume that really…read moreidentified my talents, experiences and personality. I was not having any luck getting job interviews with my old resume and turned to Michele to help make me shine on paper. I was amazed when reading my new resume that Michele created. She captured everything I wanted on paper, and I now feel confident to send my resume to businesses in the area. With this new resume and cover letter, I know I will find the job I deserve and have dreamed of thanks to Michele. On top of her writing talents, she is as good as gold as a person. She is very professional and extremely kind. I would recommend her services to anyone. I am so thankful I found Michele!

I took some time off (a year & half) from my career in commercial construction management to pursue…read moremy desire to be an artist. I then wanted to get back into my career but in practicing law rather than construction management. I need to condense a two page resume with 10 yrs of experience in commercial construction work with intermitted legal jobs into a new one page law resume. A friend recommended ED as being instrumental in him landing his current dream job. I looked up the site, saw the price tag then became very apprehensive as funds are in short supply. Here's the thing, I needed a completely revamped resume and I was fresh out of ideas by my own efforts. I IM'd with Hazel prior to my purchase and she answered my questions which calmed my fears about the decision. She then emailed me about my purchase within 30 mins. I was then paired with Trent (Sr. Resume Writer) and he emailed me within 24hrs of my purchase. We set up a time to speak to make sure he was clear on my objectives. I was relieved and encouraged when he shared his own professional background as I felt I was in good hands as to what I needed done. He sent me a first draft which required very minor edits and the final quickly followed. I got exactly what I paid for... a totally revamped one-page resume that I can edit to suit the position sought. I shared the final draft with some attorney friends who felt it was exactly what I needed. I'm very happy with the end product, the customer service I received, the turn-around time. I would recommend them to friends looking to change things up. Hopefully soon I'll have a new legal position to boast of!!

I was laid off recently and needed to revamp my old resume as soon as possible. After reaching out…read moreto Executive Drafts, they promised a quick turnaround and did not disappoint! They emailed back and forth with me for 24-48 hours, sharing each draft and taking my feedback into consideration for the next draft until my resume looked perfect. On top of that, I needed a cover letter for an interview the next day and they worked with me to turn around one of the best cover letters I've ever seen. They are fantastic writers! Overall, it was a great experience and I would absolutely use them again.

Many thanks to William for his recent efforts helping one of our clients at Claire's Place…read moreFoundation's Work Proudly Program. He worked with her swiftly and with care to transform her resume from basic to "beyond compare." I am a resume writer myself, so I know excellence when I see it. And as the Program Manager for WPP, I know what it takes to support our clients with compassion and care. The final documents (resume and cover letter) are top-notch and tell a compelling story that will allow our client to tell her story well and communicate to employers all that she has to offer. I have known and worked with/collaborated with William on many projects. This is just the latest instance. I trust him with my clients and go to him regularly for advice and counsel. He is one of the best in the business.

Mr. William with the Resume Clinic helped me transition from education to film and television…read moreproduction. I never would have been able to figure out how to rework my experience to make that a reality. The process was easier than I thought and my resume was done on time. If you are looking to make a drastic jump to a different area, I highly recommend Mr. William to guide you through it.

Melissa Kelley, is an excellent, professional, certified, resume writer…read more I was looking for a professional, certified resume writer to help critique my resume and cover letter for a scientific entry level position. Melissa Kelley was recommended by another professional from the Bay Area, CA. She is reasonably priced, intelligent, perceptive, and resourceful. I had a package deal with Melissa, for her to critique my resume, cover letter, and my LinkedIn profile. Everything is sparkling now. Worth every penny! I highly recommend her. Other professionals would charge you and arm and leg to only critique your resume. I was so impressed by her that I recommend her to a co-worker.

Overall customer service experience was positive but as a technology professional looking for a…read moremodern resume, which I stated at the onset this was just not a good fit for me. May be a better fit for someone in a financial or extremely formal corporate environment. For me, the documents were somewhat well structured but feel very dated. LinkedIn content I could've generated myself. For me, this just missed the mark entirely and will require starting from scratch.

The resume writing service was awesome. Tynisha was fantastic! I wouldn't recommend purchasing the…read moreinfographic resume. I was told it'd take 5 - 6 business days to produce. I ended up following up after I hadn't received the document after 2 weeks. I asked for specific colors to be used and a writable version of the document so I could add my headshot when I got it. My request was disregarded and I was told by a William C. that I'd need a $400 Adobe product to manipulate the document. I said "That's fine, I'd still like the writable version", and still have not received the item. I'd really like my money refunded for the infographic resume. It's neat and all, but I could've put that together myself. I expected a heck of a lot more for an additional $70.

Expert Resume Pros is the worst company I've ever used for résumé services. They do not deliver any…read moreof the services they promise, are untimely, and simply waste your money. Whatever other option you were considering, go with that instead anything will be better than this. Save yourself the frustration.