Derrick is the best, he fixed the charging port for a Lenovo thinkpad in less than 30 minutes, he…read morealso helped back up all my data. He's super nice, definitely recommend. I got a second pc from his as well.

Derrick is prompt and extremely knowledgeable about this business. He was able to diagnose and…read morecorrect the issue with my laptop within 24 hours. The repair fee was reasonable and fair. I highly recommend Derrick's PC Repair!

Worst place to get your computer fixed. After I dropped off my computer o was told it'll be ready…read morethe next day which was a complete lie. It took them almost a month before it got fixed. I got a missed call from them and I called them back and they said it was ready. I go pick up my computer only to try to get over charged until I told the guy I was quoted $129 then he wants to adjust the price. Then he tried to tell me he called twice last week to tell me my computer was ready but he couldn't produce his receipt, I have my receipt where I only got a call from them once. I'll never recommend them to anyone.

From the owner: Free Diagnosis MacBook screen replacement…read moreMacBook Battery replacement upgrade ram & storage

These guys were the BEST!! I came in really close to closing time, but they had no problem with…read morereplacing my son's iPhone screen! Only took 20 mins. and you can't beat their prices! Great customer service, and such a PLEASURE to talk 2!!! I would recommend ANYONE 2 this company!!

They lost my computer. When i spoke to the manager he said they did not actually lose it. At the…read moresame time, he also said he didn't know where it was. I never got my computer back

The gentleman at the Saturn Drive store was very helpful, knowledgeable and efficient. I'll…read morecertainly be back here and will highly recommend them.

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

the back glass cover was cracked on my samsung S23 and needed to be replaced. I already had the…read morecover replacement. The gentleman had it replaced and I was back to work with 15 minutes at a great price.

Amazing! Couldn't have been nicer. Fixed my phone in 1 minute for a ridiculously amazing price…read more Highly recommend!

10/10 in every way. I am pretty good at working on my most of my stuff but I can not solder for the…read morelife of me and they are ALWAYS very friendly and more than happy to help. I recommend them for everything and anything computer related!

I find it extremely fishy that my GPU fan was unplugged after I had them disassemble my pc and ship…read moremy parts to me. Nearly impossible for this to "just happen". I talked to Stephen on the phone and he was short with me. You'd think when you pay someone $150 to disassemble a PC that they could at least do it the right way. The thing I don't get is why even go through the trouble of doing this. I think I found out why it took you guys "longer than expected". You spent a half hour taking apart my GPU heat sink only to unplug the fan and then reassemble. Petty much...? I want to love this place and recommend it to my family but it seems it's no different from most other mechanics and PC repair shops. I trust them as far as I can throw them. If I wasn't experienced with PC building and knew what was going on I would have been out a $400 GPU. This place does one thing right and that's nerd culture. Though I imagine it's not profitable enough to afford the lease on their new storefront. Looks like they have resorted to shady business practices to close the gap. They should just shut down the PC repair side and stick to what they know. - George Dylan Bullard

I visited your store. Workers were seated in leather chairs conversating..not working. They asked…read morewhat I was looking and they pointed me in the general direction too and resu.ed their conversation. Why are they there? COSTOMER SERVICE IS IMPORTANT! I BOUGHT NOTHING!

This place is over pricey for me. And nobody in this store and I didn't have nobody to help me to…read morelook for my things I need to get. The store was clean but the customer service was not helpful at all. I won't come back to this store nomore.

Have been using Intellisystems for three years. We had a previous I.T. company that only provided…read moreus one contact. Intellisystems has a vast number of technicians that can assist us. My level of comfort since going to Intellisystems has risen tremendously. We have protected information for our customers and reliability and security is critical. We get 24x7 365 support and monitoring for our computers and phone system. We have migrated our email to them and getting many more functions and security services as with prior vendor. We also take advantage of their monthly training program. I get results of all our employees taking these critical training topics. We also get simulated/generated phishing emails as practice in identifying phishing attacks. Many of our customers have been ransomwared because their employees were not trainied to identify malicious emails and attachments. My company takes advantage of all of Intellisystems offerings and will continue to do so. They are the only I.T. service provider I would trust to keep us in business. Bill Walsh President Five Star Computing, Inc. Columbia SC

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!