STAY AWAY!!! They will wrap you around to get the money with lies and insurance bs , once they get…read morethe money and you're in trouble because of what they did to you , they will be rude and heartless, I WILL NEVER GO BACK TO THAT PLACE! I really don't complain about anything, but these people are too sneaky , rude and unprofessional when it comes with billing, and now I see i wasn't the only one complaining for the same reasons, paying $1,400 out of pocket for wisdom tooth removed is insane and I fell for it, now you know how these people work!

Amazing practice with outstanding staff and talented doctors . Highly recommend this practice for…read moreany oral surgery needs

Just wanna say everything went great today. Had two fillings. Never even felt the needles. Also…read morelove the reminder. Dr Zace answered all my questions. So much appreciation. Thanks.

I am not a fan of dentists, but recently had a tooth filled by Dr Sheth. She was wonderful. I was…read moregiven a pain free injection prior to her working on my tooth. The procedure was absolutely painless. I'd recommend this dentist highly! DM

Had my first tooth extraction. The staff, doctors, assistants were all amazing. Put me at ease,…read moreexplained what happens, what they recommended to do and follow up procedures. I was taken as an emergency and felt so relieved afterwards. I cannot express my gratitude enough! 3 months later, this visit was for the tooth implant post. Dr. Ventura, his amazing assistant, Khang and his nurse, Samantha, were all incredible. They each explained every step, checked on me during waiting times, gave instructions to each other in a calm way, repeated the instructions quickly and concisely. Listening to them took my mind off what was actually happening. So much better than silence! I highly recommend them for any dental work.

Called them on Monday at 2:30 after getting a referral by my dentist for a pain in my jaw. Spoke…read morewith a woman who took all my data and said she would call me back shortly. Tuesday at noon, still waiting for a callback. Finally called them and spoke with another woman who explained they did not do TMD (?) as requested by my dentist, that the name Jaw Fixer was misleading. Now I have top callback to my dentist and get him up to date.

This was my second root canal I had done recently. I attempted to go to my previous provider, but…read morethey couldn't get me a timely appointment. I was anxious about changing providers but this group was able to schedule my consult the same day, and the procedure was completed within 48 hours! The office is clean and equipped with state of the art technology. The staff is very pleasant and my experience was amazing! I highly recommend Dr. Tran to any dental-phobes who might be in need of a root canal!

This was my 2nd consult with Endodontist. Upon my initial interaction with Dawn at the front desk…read moreI was met with warmth and asked a lot of questions about the office and Dr. Lisa Tran. Dawn has 30+ years in that office and was sympathetic to my situation. This is a long post for those who have trauma or sensory issues - please read. I went to this office because I am an adult with trauma. I didn't go to the dentist until I was 11 and having my teeth cleaned took 4x due to swelling and cavities. It was horrific. Recently I had a crown at Aspen Dental after leaving a dentist in Griswold due to coverage changes and they said I had $12K of work to be done with cracked teeth that didn't show on xrays (later found out upon returning to Griswold Dentist). They did the first crown at Aspen and I had unexplainable trauma as I started to cry and felt a panic attack. I also had wisdom teeth out when I was 20 and they gave me a shot of novocaine to the roof of my pallet that I almost passed out as I suffer from sensory issues. Later, I found out later this is one of the main reasons women have trauma in a chair from sexual trauma and I was molested and raped when I was younger. So, I knew I needed to have potential laughing gas (nitrous oxide) and wanted a dentist that is emphatic and understood the situation. Dr. Tran had Ashley assist in the procedure and she was very nice and understood my needs. I brought earbuds and listened to music so I didn't hear them. Dr. Tran and I talked before about the complexities of my issues and she was so sympathetic and touched by what I shared - not making me feel bad for having hangups about my needs. During the procedure, she explained everything but I didn't want to know and said to just do it. She did not have to give me a shot to the roof of my mouth, nor did I need nitrous. I needed trust in knowing I was safe. I had a major abscess in that tooth and it's been 1 week out and I am thrilled to say I feel great. I would drive for hours to see her if needed. She's an incredible person....and an expert in her field. I can't say enough good things about this office. I have a child with sensory issues and know Parents are always looking for experts in field who can work with those that are sensitive - she and their office would be the ones that fit this need. Thank you to the entire staff for creating an environment of psychological safety and learning about the whole patient. With gratitude, Suzanne Arena

Pushed me into switching an amalgam filling that wasn't causing me any trouble to a composite one…read morethat is causing me a lot of trouble. This was a filling that my family dentist had spent a lot of time to do well when I was younger, to one that felt very rushed. I would not recommend this dentist. Really upset at how much I paid him, especially to cause me more issues than I was having before I went.

Just moved into to the area as a UConn student. Since I'm going to be in the area for a few years,…read moreI decided to establish myself as a new patient since they're in my network (Cigna). The whole office is nicely set up and the patient rooms are really aesthetically pleasing with windows and a lot of rustic wood. The atmosphere is really pleasant-the hygienist was really engaging and we held a conversation while I waited for the Dentist. The office has a radio playing in the background and there's a lot of natural light in the office, so it's a really calming place. Dr. Cattanach (one of two dentists) was really friendly and held great conversation. She was efficient, but thorough and it wasn't painful at all. For new patients, they establish a baseline history, so my appointment took about an hour, but it felt like 10 minutes. All in all, this was a really pleasing place that was quick, efficient, and fun. My favorite dentist office that I've ever been to.

Great dentist!!!! Pain free experience!!! Dr. Vatafu was able to successfully restore/save my tooth…read moreand I am very pleased with the result.

My husband had a terrible experience at this dental office. This is his review:…read more I have never reviewed a place--- regardless of how bad an experience was, but this terrible experience warranted one. I have been going to this office for quite some time now. Until today. This review is my way to warn any person from using this place for their night guard services. I hope to save you time and money. Teeth grinding at night, comes with many issues already. And for a "dental office" to play these kinds of tricks is awful. To start off, I had a night guard that I used for many years (from another dentist). Key words many years... I needed a new one, so I went to the office and they took the measurements. I picked up this guard 2 months ago. It was fine for the first month, then it started getting slightly cloudy. I let this go (as I thought it was normal). Last week, I woke up and noticed that my grinding had broken a piece of the plastic on the guard. I called the office and made an appointment. Since the whole point in these is to help from grinding teeth, you would think that the plastic can withstand that. Once I got to the office I was told that this is not material they use, and that I may have brought my "old one." First off, they tried to make me feel dumb, as if I would mistakenly bring an old one, or one from "another place". I showed them a picture of the one from them, the day I picked it up.... Which was a pricey guard as is. They blamed it on the discoloration, and stated that it was not theirs. I can assure you, that it was the one I picked up from them. I have no time to run around trying to get night guards from dentists. Without even looking at the guard and immediately stating it didn't match the picture I had, they weren't hesitant to attempt to make me feel as if I did something wrong. I have shown another dentist a picture of the two, and they agreed that it was clearly the same bite marks on both. I even took a picture of the material they use and will call the manufacture to have them compare it for even further proof. The point in my review here is to save you all the hassle and money of being ripped off by this place. They attempted to offer me half off a new one, but I refused. I am happy to pay double the price at this other dentist, because I can sleep with a piece of mind knowing I have a quality night guard. All please be aware...

I called this office to make an appointment back on early December 2025 and the appointment was set…read morefor toward end of January. They called me two days before the appointment saying they do not take my insurance. Although, I gave my insurance information when I made the appointment. Now I waited for a while to solve an issue I have and I was told I have to look for another doctor. It is frustrating......

Excellent care, welcoming & nonjudgemental- listens to your concerns, kind & professional. Highly…read morerecommend, especially for those reluctant or hesitant about seeking dental care. Great office all around.

This dentist office is the most helpful, patient, and accommodating…read more We've been to others in trying to help my mom replace a missing front tooth. Another office recommended very pricey implants or a flipper, and would not take her insurance. Dr. Bascetta was able to do a bridge, and it looks so real! Darlene, the office manager, has been going overboard to get the insurance to cover it. It's still unresolved, but they didn't wait to treat the problem! My mother has Alzheimer's, and the patience and care they've given her has been so kind! They also take Medicare supplemental plans like WellCare, which isn't easy to find!

I couldn't be happier than with the skill of Dr. Bascetta, his excellent staff and Dental…read moreHygienist Sue. Starting with Sue, she is a pleasant person, always meticulous and very helpful. She makes a great addition to the dental office. Efficient, friendly and takes interest in doing her best which is excellent. Dr. Bascetta is gifted and quite talented. He repaired a chipped tooth and did so without any prior anesthesia and still I felt no pain. I've been going to Dr. Bascetta for several years now an will continue to do so.