The primary owner of the company I work for, my boss, had used See More Signs for interior office…read moresignage from long before my employment. But when he passed away unexpectedly, as his only employee, I became responsible for placing the orders. Since he was very familiar with what they offer, had been to the shop many times, and knew exactly what he wanted, things seemed to go smoothly. My experiences have been less so, in part because of not being able to communicate with the same person in this small shop each time, or as each stage of an order progresses, whether by phone or email. I also didn't have the opportunity or freedom to just go in person. And they don't have any kind of printed or online catalog to see the options available, and there are hundreds of options available in every part of sign making! I discovered that the type sizes used on our tenant directories with stick-on type so we could change or add lines when our occupants changed were not consistent. So over the years one line or even part of a line was different in ways that were noticeable to me, as I had worked in advertising print production for years. But that had no bearing on my responsibilities or duties in this job. I had assumed that from one order to the next over the years See More Signs had a record of us and our orders, as a long-time customer, and knew exactly what we needed each time on the few kinds and sizes of signs we used, and that needed to be kept consistent in our small office building. That was definitely not the case, which has made it much more difficult for me to order things and have confidence in what I'll get. They do fix things when they get them wrong, but we'd have to do our entire wall directories over to make them consistent at this point. Also emails are missed or not responded to for fairly long periods of time, even in the middle of an order, and the next person I may talk to is not familiar with it. So ours might have been pushed behind other jobs, so we're delayed in getting ours. Or samples/proofs may be sent and I can measure and/or just see they're not the same, or don't match the lines above or below them, or from one tenant's office door to another. And we may go through multiple proofs by email. Their prices are generally reasonable, and the people in the shop I have spoken with, and finally got to meet when I went there on one of my days off, are all nice and personable. As are those who are sent to replace the removable changeable type on our directories, but even those folks didn't notice the differences, and use less definitive measuring tools than I did in advertising. The front part of See More Signs is impressive and a fascinating place, jam-packed with ready-made and made-to-order signs, samples of their work, and displays of some of the many, many background colors, surfaces, typefaces, sizes and colors, etc., available. It's almost overwhelming..

I wanted a sticker of a particular guitar with a well known classic rock band logo over the guitar…read moreneck. I wanted the guitar sticker to be full scale, the same dimensions as the actual guitar. I wanted this sticker and logo to be the center point of attention on the hood of my vinyl wrapped fun car. I first emailed the description and artwork to the owner of See More Signs. The owner replied saying that they could make a sticker of a full scale guitar and could do that in a few days. He gave me a price quote. A few business days later he sent me the artwork of the guitar and logo. The guitar and logo looked good but I needed the size of the guitar to be another half inch wider at the bottom of the guitar, another half inch wider in the middle of the guitar and the logo to be 2 inches wider and have at least another inch in height. I mentioned all this in my first email. The only revision made was they added some height to the logo. I emailed him back explaining revisions still needed to be made and I was told that their designer had several projects in front of mine but he would get back with me soon. About two weeks later I received what was supposed to be the revised artwork but nothing had changed! The dimensions were still the same so I went in to the store a few days later and the owner told me he had time to revise the dimensions while I was there. I stood right next to him as he revised the dimensions on his computer. Everything looked great, I was glad that I went in the store to make sure the revisions were made. I paid a partial payment for the sticker and left happy, believing the sticker and logo were going to be the exact dimensions that I needed them to be. A week later they called me to say the sticker was ready to be installed on my car. I drove there excited that this was finally going to be done but when I saw the sticker I quickly realized that the dimensions of the guitar and the logo had not be revised. The revised dimensions were not saved! It had been at least 4 weeks by this time since I first emailed them and the weather was beginning to get colder so I allowed them to put the sticker on my hood which I shouldn't have. They did an excellent job installing the sticker on the hood of my car but I was not pleased about the dimensions being inaccurate. The height of the guitar looks good but the width looks like crap, it's too thin or narrow. It may be "close enough" but I paid $236 for this sticker so "close enough" doesn't cut it. To them, that's not much money for a project, I know they take on much bigger projects from local businesses that earn them thousands of dollars, so I believe the issue why they screwed up my project was because they didn't care about my project, it was low priority being only $236. To me, $236 is a nice size chunk of money for a guitar sticker that turned out to be a waste of time, effort and money because it's simply not accurate. I emailed the owner a day later to let him know that I wasn't pleased about the sticker and logo dimensions not being correct and asked why the revised dimensions weren't saved. He didn't reply. He might not have read my email. I don't know. I chose See More Signs because they were close by to where I live at. I didn't take the time to find out if there was another sign company close by to me. I should have. I don't know why the location says "San Francisco" underneath my name at the top. I live in Kansas City.

Matt and his team have gone above and beyond for us multiple times now! We love working with MDS…read moreand recommend them highly! We have received excellent customer service and attention to detail! It's a relief to know that we have a print shop we can count on!

MEDiAHEAD generates creative & high quality print that is highly engaging & motivating. They are…read moreextremely professional & think outside the box.

I spoke with Kat at MEDiAHEAD on Friday, 7/2 to get a relatively small order for my wedding on…read more7/10. My fiance and I had been working with another company to this point on other orders but they were closed for the holiday weekend. Kat shared that if I got info to her on Friday, 7/2, I'd receive proofs that night. I didn't receive proofs until late afternoon of 7/6 and after our original company sent proofs after returning from the holiday. Kat & MEDiAHEAD's proofs were incorrect and late. I did not approve any proofs or agree to anything. Kat sends the email that's attached the night before our wedding. As this point, my only interactions with her is our conversation on 7/2. I went to their office to speak with a manager or someone not named Kat. Their staff seemed very aloof and not sure who else to talk to. I spoke with Mike and he joked that Kat can be a handful. He was not assuring or provided any support before telling Kat I was there. Mike was in no way helpful. I spoke with Kat and she was not authentic I her apology. She felt calling me a scumbag was warranted because I had ghosted her, held up her staff, and she had a bad day. She also shared that she apologized to the venue that referred us to her. If it wasnt for me coming to their office, the only apology that would have been issued was to the venue and not the actual person who was called a scumbag. She had put the effort in to reach out to the venue and she had the effort to craft an email to tell me I'm a scumbag but could find the effort to admit any fault. Very disappointing. Additionally, she accused me of having shared their artwork with our original printer. That is entirely untrue and not possible given I received proofs from MEDiAHEAD AFTER the other company. From being called a scumbag for not purchasing nameplates, being alleged to sharing proprietary artwork with a competitor, to having my interactions downplayed, my experiences with Kat and the team at MEDiAHEAD was awful and would not recommend.

We used Mid-America Merchandising for holiday gifts at work…read more We had jackets embroidered with our business name. The whole experience was perfect. Communication from start to finish was wonderful, updating me on the process and estimated delivery. The finished project was great! Out of 30 jackets we had no issues, snagging or flaws. Turn around time was 2-3 weeks due to the Holiday. Will reorder in the future.

Mid-America Merchadising is horrible. Their customer service quality is poor. I received one excuse…read moreafter the next as to why my product hadn't shipped yet. I was given a ship date on several occasions then never received my product. When I was finally told they actually had it and it was ready to ship they told me it was sent to them with the wrong logo on it. I would not recommend this company to anyone unless you want excuses and the wrong product.

I don't leave reviews very often but Absolute Awards went above and beyond to help me with a…read morespecial RUSH order. My company was celebrating a special anniversary for the founder of our agency. We wanted to present him with a hand blown glass statue with an engraved plaque. I called late on a Tuesday afternoon (after another local company didn't come through at the last minute) and they not only got on the phone with multiple suppliers to locate my statue but worked their magic to have it overnighted the next day. Their work is amazing and they are hands down THE BEST CUSTOMER SERVICE I have encountered in years. I'm so impressed with them and will definitely use them again and again for all my special personalized gifts/awards/company items. 100% recommend them!

Completely ruined my frame. I bought six matching frames several years ago for my children's…read morewedding photos which are discontinued now. This was the last wedding frame to be engraved. I took one of the other frames with me to show them how it was to look. (they engraved the previous one) This last frame was not even engraved and didn't pierce the surface of the frame. It looks like a decal and you can't see the lettering unless you angle it sideways. I am so upset and disappointed!!! It just looks terrible! I will not return or trust them with my business again. Their excuse was an employee had Covid and someone else had to do the work. No excuses when damaging someone's property. They should have called me and told me there would be a delay and I would have been fine with that.

Cortnee and Jennifer were excellent and supportive. They helped me get exactly what I wanted. I had…read moreabout 40 back packs that I wanted my logo and website address embroidered on the pack back. They worked converting the logo and address to a point where it could easily be read. They also worked on getting the colors to match the original design. Key to a 5 star review is that they did what they said they would do. They did my project on time and on budget. Check out what they did for me. Great people to work with!

I have used Dean's for a few years now and I usually have odd things needed..like knives engraved,…read morecertain size trophy bases, plaques, etc and in a timely manner...they have also accommodated my time needs..all at a fair price and excellent workmanship..and Cortnee is great!

I love this place. Sarah has got it all figured out. It was a time crunch(on my end). Everyone in…read morethe shop had top of the line customer service through the entire process. Highly recommend if you're looking for top of the line work!!! Thank you ladies!!!

Our office has used Sew What for uniforms for a couple years now. I am always impressed with the…read moreembroidery work itself, turn around time & cost. They even suggested we use different colors on our logo as it doesn't cost more and the result was stunning! Would recommend them to anyone needing any embroidery done.

Overland Park Art & Frame is a great little mom and pop frame store located in downtown OP. I found…read morethem on Yelp as we purchased some art that we needed framed, and I had read some horror stories about using big box stores like Michaels or Hobby Lobby. Framing has become such a niche specialty that it's hard to find a great little locally owned shop these days, so I'm grateful that this place exists. When I walked in with my print the owner was there and he took the time to spread it out, talk to me about the kind of paper it was on, the best way to choose a frame, and let me explore some different options before we landed on what materials to use. He did let me know about the wait as he is often backlogged for a few weeks/months, and once you drop your art with him you don't pay for it until you come back to collect the finished product. To be honest I considered giving four stars just because it was a few weeks longer than the quote and I had to call a few times to get an updated time frame, I wish they were a bit more proactive on that front as it started to worry me with the cost of the art etc. That being said, once I went in to pick it up it was literally perfect and I could tell that they take pride in what they do. On top of that the owner is genuinely kind and passionate about his work, which to me pushed this place back up into 5 star territory. Overall, it'll take some time, and this store is somewhat old school, but framing is an old school business and it's wonderful to be able to support local and get a top notch product at the same time. I'll for sure come back here next time I need something framed.

Yes you have to be patient, but when dealing with professionals you must expect to wait for the…read morebest results, very happy to support this great business, excellent work and service