If there is anything you need done on your bike that you cannot do yourself, bring it to John!…read more John is awesome and this is the best LBS you can support for simple fixes and tune ups. Prices are great, he is fair and honest when giving quotes and sticks to them. 10 out of 10 recommend.

Super friendly! Flexible and responsive to all my communications. excellent prices! You can trust…read moreyour bike with John.

Over priced and disrespectful. Called and asked for prices. They were quick to get off the phone…read morewith their overpriced quotes. Seems like he hung up on me

I walked in an ask the older man for a bike fitting. Checked their website before to see if they…read moreprovided said service which they did. He said bike fittings dont matter if you dont know what bike you want. Told him what bike I wanted and then he hits me with "well they have sizing charts online" like I'm a moron or something. Poor customer service, and was not interested in making a sale. Never going back again.

Great company. Polite and the best price around the Fayetteville area. Had my tires replaced and it…read morewas quick and cheaper than others

I have been coming to this shop for a few years now. Parts are always available. I drive out of…read moretown to get to this shop.

I decided to buy a new bike from Back Alley Bikes this past fall and it was one of my best…read moredecisions yet! They helped me weigh the pros and cons of different bikes to make sure I got the perfect fit. Tamara did a fitting with me to dial in the geometry so it felt even better. AND when my dropper post blew out for unknown reasons, they had it back in order within a day. Super friendly and easy to work with-- highly recommend for new purchase or maintenance or all things bike-related!

Well established independent bike shop run by good people. Excellent mechanical work.read more

Great service from a guy who is very knowledgeable and loves what he's doing! Good selection and…read moreprices seemed very normal.

Chapel Hill riders would do well to make the 45 min drive to this nice bike shop and meet Charlie…read moreStorm, a very knowledgeable cycling guru. He offers exceptional specific and helpful advice for you to meet your bicycling aspirations. I have a close friend who is 6'5" and Charlie had the perfect Trek 1000 for him !

Owner is very knowledgeable and friendly. Great veteran owned shop for all your bike needs. Got our…read morebikes tuned up and working phenomenally. His two dogs are adorable and fun to hang with as well.

Wow, I can't believe how rudely I was treated in this shop. I asked for prices on some new tires…read morethat had recently come in and wasn't told, like I want to wait all day for this guy to check his invoice to make up a price for me. Then when I balked at some over priced merchandise I was addressed as "bro" and told to check online. I had gone to a local bike store looking for a fair price not a super deep discount, I am happy to support local business and when I shop locally I even pay cash to help local merchants reduce their expenses. The person who was working in the store, owner I would guess by how entitled he was, was clearly offended by my appearance I have long hair and a beard and he made it a point to tell me his dog was related to a dog that recently chased down some terrorist. Just for the record I'm a combination Italian and white guy for from North Carolina, and for an Idea of how long my family has been in the county my mother and sister are daughters of the American Revolution. No matter what nationality you shouldn't have to put up with this kinda crap, this is America. Avoid this place at all cost. There is another bike shop about a 1/2 mile away that is clean the pries are well marked and feels very professional, go there, don't waste your time with this guy's little shed.

Great professional service and friendly customer service, came in uneducated on mountain bikes,…read moreneighbor friendly advice led to purchase. Totally loving my new bike!!! Highly recommend!!

Thank you for your courteous service and having things well marked. The staff is friendly and very…read moreknowledgeable about the inventory at the store. I am not a local but I come through here a few times a year so I appreciate feeling that I am getting a fair deal even though Im not a regular. I will be back in the future when I need things bike things in the area. As a side note the have a great selection of new bikes to choose from and the store is very comfortable and well laid out.