The shaved ice is AMAZING, but the service is terrible, the cashiers are very short and cold with…read moreevery interaction. Not friendly at all. I've come here 3 times to try and give it a chance and regret all 3 times. Drive further, go somewhere else, it's worth it.

Waited in line for 10 minutes, then waited for our shaved ice for another 20. My wife and I each…read moreordered a child size at the same time. Mine was ready 5 minutes before hers, and gone by the time she got it. They had made hers 3 separate times because the top kept falling off of her shaved ice. Lastly, my wife's snow cone didn't have cream on top after we had paid for it. We approached the register to request it and they said they ran out. We did not receive a refund. Granted, it's only $.75, but still annoying.

Good except for the sweet and condensed snow tastes like breast milk so don't get thatread more

Very quick and friendly service! No problems. Very fun date idea. Manager asked us how everything…read morewas and was very helpful! I will definitely recommend to friends!

The shave ice is awesome! It's really smooth and the flavors are great. The ice cream is good too…read more The kids who work there could really use some improvement though, and for that reason I won't go back to this location unfortunately.

Love me some Hawaiian shaved ice during summers! This location is a pretty perfect location right…read morein front of a splash pad and at the park! We got the short board with vanilla ice cream add on. Pretty huge serving for a kid! So I had to share with my little one. The flavors of pina colada, blue raspberry, and fruit punch was a hit with the little one! Staff was friendly and accommodating. They have TONS of flavors to choose from! I mean, your creative mind will be in paradise with this place. They also offer smoothies and ice cream besides the traditional shaved ice. Also, they have gift cards available for purchase!!

What a lovely ice-cream shop! This place was a lifesaver after we had the absolute worst dinner…read morewe've had in years up the block at Sportelli's. At least we ended the night on a good note! If you get the ``jar'' size, you get a nice classy mason jar with a handle to take home. It was such a good portion, three of us were easily able to split it: 16oz of biskoff ice cream, nutella/sprinkle rim, and freshly baked brownie that they cut from their tray and placed up top. It wasn't crazy expensive either, maybe around $17 with tip, which for a dessert so massive and satisfying that a party of 3 can split it, it was really reasonably priced. The clerks were also really cool and helpful. After we finished eating, they even traded us our sticky empty jar for a clean one, so that we could take it home without getting the car all gross lol. Much appreciated! Definitely would go back any time in Provo.

Tried Twisted Cow and got Coconut Pistachio and Fudge Chocolate in pints. They're doing BOGO on…read moreselected pints, which is a nice bonus if you're looking to stock up or share. The Coconut Pistachio didn't have much pistachio flavor--mostly coconut--but it was still refreshing. The Fudge Chocolate was the standout for me: rich, smooth, and satisfying without being overly sweet. One thing I really appreciate is that you get to sample flavors before buying. It's super helpful if you're indecisive or just curious about something new. I went around 5 on a Saturday, and thankfully it wasn't crowded, so I didn't feel rushed. The server was super friendly and helpful--patient with questions and generous with samples, which made the experience even better. Inside, they've got some games on the tables, which adds a fun, laid-back vibe. It's a great spot for date nights or casual hangouts. I'd definitely come back to try more flavors, especially if the BOGO deal is still going.

Absolutely delicious! I will definitely be coming back! I got an elote and boy was it delicious!…read moreAnd huge! Oh my goodness. And strawberries and cream was delightful. This is definitely going to be a regular stop for me.

This was my first visit to this place and at the first glance you see you a large counter with…read morepaletas and icecream with limited seating. We ordered Mangonada, mango with chamoy paleta and aqua Fresca with strawberry. Mangonada came with mango icecream, chunks of mangos with chamoy and a tamarind candy. I was a bit disappointed with the quality of icecream which was a bit less than I expected but it tasted really good, except for the tamarind candy. The palate tasted the same as Mangonada and was good. The aqua Fresca was really disappointing. Over all it was a good experience

The best peanut butter bars in the state. The drinks are standard but the desserts are speacial.read more

"I like Sip-N, but I've decided I won't come here anymore. The drive-thru line wait time is way too…read morelong. When you are in a drive-thru line for 20+ minutes with 3 cars -- and you are the 3rd car -- the wait time is too long. I've simply backed out of the drive-thru a few times, grateful no one came in behind me so I didn't have to wait for yet another 20 minutes. This kind of extended wait time happens a lot. But what's more, they now consistently get my drinks wrong. Today is the last time I'm going back. I ordered a 32oz Me Time with Mtn Dew Zero, 1 extra scoop of fruit (mango), and fresh lime. When I got home, I opened my cup, and I had none of that. I did have a 32oz Mtn Dew Zero, and it did have about 1 tablespoon of frozen pineapple, and that's it. So what then did I pay for? And what makes it even worse is the staff -- especially the girls who run this place -- are often unwilling to fix the drink when it's wrong. They do it begrudgingly and are rude. This isn't an anomaly. I've been here enough times to know this. For this repeatedly to happen, I figure it might be a bad system, bad training, or bad staffing. What else explains this?"

I heard about this place opening from a coworker and had to check it out! I'm so glad to have…read moreanother small business in town and this place didn't disappoint. We ordered Cookies & Cream, Sour Cherry & Stracciatella. They were all super creamy and made in house daily! My boyfriend didn't think the Cherry was all that sour but that means we need to come back to try all the other flavors! I was surprised that they sold other things like snacks, soups & smoothies. We had a great experience and loved this cute little house that it's located in. We ended up ordering at the outdoor window instead of going inside and the service was great from the teen and was super easy. Also, the rose bushes were in full bloom and it was beautiful.

Just tried the sour cherry gelato. It was delicious. Service was friendly. Atmosphere is quaint. I…read morewill be back for more dessert. For a European experience, park on 200 West and walk to the shop.

By far my favorite gelato shop. All of the flavors that I've tried taste are amazing. Each of them…read morevery creamy, just as gelato should be. They do offer pint and quart sizes if you'd like to take some home with you to-go. It's the perfect sweet treat. The workers are all so kind. Also, sometimes I go there to study and it's always peaceful and quiet.

Such a great experience! The gelato was delicious, the service was amazing, and the atmosphere was…read moresuper fun and welcoming. Anna is the best! She helped me choose which flavor to get, and her recommendation ended up being perfect. She was so friendly and helpful and made the whole experience even better. The store was extremely clean and well kept, and the vibes were high all around. Great food, great service, great atmosphere. I'll definitely be back!