Mom went here for Respite Care for ten days. She liked it so much she decided to stay. The staff is…read morevery attentive and caring. Mom says she likes the food. She really likes the activities, Bingo, Wine and Cheese, Arts and Crafts, and the weekly outings for restaurants and other activities like getting peaches and strawberries. I feel comfortable with her there. At 97 she needs the care of a full time staff.

From the owner: Waterstone on Augusta offers exceptional assisted senior living in Greenville, SC, delivered with…read morewarmth, dignity, and personalized care. Our assisted living services support residents with daily routines such as bathing, dressing, and medication management--so they can enjoy a life rich in wellness and independence. With tailored care plans, chef-prepared meals featuring seasonal and regional flavors, and amenities including cozy household-style dining rooms, a café, garden areas, and sunlit lounges, residents thrive in a homelike environment. Whether you're considering long-term care, memory support, or short-term respite, Waterstone on Augusta meets you where you are with comfort and compassion. Schedule your personal tour today to experience the nurturing atmosphere and standout hospitality for yourself.

We needed to move my mom from her house to a place that was easier to take care of and where she…read morewould be more secure. After looking at about 7 local facilities MBT seemed to be a great fit and that was proven over the last 3 Years. Note, if you need a layer of medical care/attn you will need a third party to come in and they can refer groups to you. She made a lot of new friendships there and hated to leave but she is now in need of a skilled care facility due to a severe decline in health. Highly recommend to any older folks out there that want to downgrade from a house but still rather self-sufficient.

It's always a pleasant experience at Maplebrook. The staff me are great! All the residents seem…read morehappy to be there.

This is truly outstanding place for senior independent living. The staff from housekeepers to…read morekitchen staff to management only have the concerns/desires of the residents first and foremost. (A good example happened today. A resident reported being (either positive for or a covid exposee. Quickly, a letter was published and delivered to all residences stating we are all (including staff) to be tested for Covid weekly. This afternoon, I received a phone message directing me to report to the health services for the test. Other (minute) problems have been dealt with quick and professionally. Is there enough to keep one occupied. Yes, if one is interested. Transportation to medical appointments or local shopping is available. The residents, on the whole, seem (to me) to be friendly, outgoing and caring individuals. Is it perfect here - of course not, but, IMO, it is certainly a cut above of other "independent living" facilities in this area. I recently had moved into another facility near here. Absolutely no comparison. When I was first looking for an independent living facility last July, I came across the website for Merrill Gardens. My only thought, at the time, was this place was so new, offered so much - that it was out of my price range, so I, to my regret, did no further price checking. (WHAT A MISTAKE). I wasted 4 months of my time. Are there negative points here. Of course, but they are minimal and easily foreshadowed by the positives. However, the negatives are, IMO, strictly personal. 1) The food, while quite good, is sometimes served lukewarm and 2) sometimes questions are answered differently depending on which member of staff is asked. If I were asked to give Merrill Gardens - Columbia a grade of 0-100%, I would not hesitate to grade it at 97% John Bruneel

From the owner: We offer quality senior living in the heart of one of Columbia's most popular neighborhoods, close…read moreto the downtown core. Explore our quality independent senior living and assisted living lifestyle options from a family-owned company that knows connection is everything.

My experience with Summit Hills was not just disappointing, it was alarming…read more They have a strong sales process. You will walk away thinking your loved one is going to be well cared for and supported. After the move in, that level of attention disappears. From that point on, you are largely on your own. If your loved one is fully independent, this facility may work. If they decline, do not assume the care will adjust to meet that need. In my experience, it did not. Care here is inconsistent and unpredictable. There are a few staff members who clearly care, but others appear disengaged. The larger issue is management. There does not seem to be a consistent standard being enforced, which leaves families relying on chance instead of a dependable level of care. Basic expectations were not reliably met. Cleanliness, housekeeping, and routine support were inconsistent. Issues that should have been handled quickly were not, and follow through was lacking. This does not feel like a resident first environment. Too many decisions seem driven by what is easiest for staff rather than what is best for the people living there. Communication follows the same pattern, slow, unclear, and requiring repeated follow up. If you place a loved one here, plan to stay heavily involved. You will likely spend more time checking on their care than you expect, simply to ensure basic needs are being met. At this cost, the level of inconsistency is hard to justify. You may get good care, or you may not. That uncertainty alone should make any family stop and think very carefully before making this decision.

This facility is beautiful and clean. The staff is extremely friendly and helpful. Been around the…read morecommunity for over a year now and I have very much enjoyed it. HOWEVER the HR at this facility is TERRIBLE. The woman named Shelby runs HR and she is truly the most unhelpful and miserable person I've ever met. Besides that it is a beautiful safe community that is really tight knit like family. You or your loved one would enjoy the atmosphere.

I'm LOVING the staff at Merrill Gardens @ Greenville! The staff is so NICE and forever thinking of…read morewas to make our stay the BEST IT CAN BE! Especially wonderful staff are: Luke, Brooklyn, Nate, Bridget and Kayleigh. So many others to mention. I am forever grateful to all. GREAT PLACE TO BE!!!!

On my deceased husband 80 th birthday I was waiting for my family In the Dining room when Kat…read morenoticed that I was sad. She sat down and said something that changed my day and drove away my sadness. instead of Celebrating a birthday without him, try celebrating all the birthdays you had with him and the many fond memories you had together. it changed my perspective and my sadness was gone. she is such a kind person with a special interest in the residents here and she helps make Merrell Gardens a wonderful place to reside. Rebecca Lewis Apt 219 Greenville SC

Definitely one of the best CCRCs in South Carolina! Verdae a very impressive mixed use community!read more

My husband and I have had a great experience here. The care quality was excellent. Three members…read morethat make this establishment run smoothly are Cassandra, Tiffany and Anita. The office staff, concierge, social worker's er dietitian and physical therapy were kind and understanding. We are in a difficult situation and they helped to make it better.