The area director Dew was very nice. She informed that Acti-Kare screens its caregivers. The…read moreworkers must pass a drug test and background check. It does references check too. It accepts private pay, long-term care insurance and Medicaid. I've called around and most homecare don't accept Medicaid clients. Acti-Kare of Spartanburg, SC is one of the few agencies accepting SC Medicaid.

From the owner: Acti-Kare has over 130 offices in the U.S. Early 2023, we opened our Spartanburg, SC office…read more We provide affordable personal and companion care services in your home. We offer a reduced special rate for the first month! Here are some our our services but not limited to the below: Dementia & Alzheimer Care, Personal Care (bathing, toileting, dressing, grooming & etc), Light meals preparation, Light housekeeping & laundry, Recovering from illness care, Recovering from surgery care, Rehabilitation Care, After childbirth care, Transportation to appointments, Medication Reminders, Pet care, and others. We’re one of the few in-home care agencies that accept “Medicaid Clients.” Also, we accept private funds and long-term care insurance too. Our VA pay is pending and will update you later. We serve all counties in the Upstate, SC region as well as some upper middle counties in SC. CONTACT Office: 864-216-8866 Direct: 864-580-6630 24/7: 864-550-8351 dhang@actikare.com

It began when mom fell and broke her hip. Mom is 84 years old Dad is 90 years old. He is legally…read moreblind because of Macular Degeneration. Mom broke her hip and had to have surgery. Dad required care 24/7. He could not even dress himself. We reached out to A Place for Mom. We were contacted by Pacifica at Skylyn in Spartanburg, SC. They came to dad's house on to assess him to see if he would qualify for their services. He did qualify for Memory Care. They also had a place in the facility for mom in Assisted Living once she was released from acute care. (That is another story) The two people who came were so nice and really made their facility sound amazing. Having no experience, we trusted that this was all true. We moved dad into the facility. When we arrived, there were several people to welcome us. We were told that we could call anytime, and someone would let us talk to him. We could not reach anyone, and no calls were ever returned. We left our sweet dad in their care, feeling like we did the right thing. This is what I had given them $2,000.00 for a Community fee and had planned to be paying $4,000.00 a month. We got a call on Thursday morning 11/4 letting us know that dad had fallen during the night. They told us that he had bruising on his hands and were concerned that something might be broken. We gave permission for him to be taken to the hospital for x-rays. EMS took him to Mary Black Emergency. They questioned how the fall happened and were suspicious that no one at Pacifica knew when dad fell or how long he had been on the floor. These are notes from dad's Mychart notes by emergency. Patient Brought from Skylyn today after fall during the night. Patient has dementia and report given by EMS that he keeps complaining of hands and lower back pain. Duration of down time is unknown. Patient has abrasion to right shoulder and bilateral knees. The patient is a 90-year-old male with a history of dementia, seizures, hypertension and blindness that presents today from nursing facility for evaluation of a fall. The history regarding the fall is missing quite a few details. Paramedics state that the nursing staff reports that he fell last night however none of the nursing staff that was there on third shift was available to give report and there are very few details regarding whether the patient was found down, how long he was down, what the patient hit or any other details. Paramedics who stated that the patient's family states that his hands are always bruised however the nursing staff at his skilled nursing facility states that this appears to be worse and wants it evaluated. When the patient is questioned about his fall he is unable to provide many details. He states "while I suppose I did fall last night." When asked where he hurts the patient states "I suppose it might hurt my back but I am is not sure." He states that sometimes he just falls and does not know why. We were told that he had Aspiration Pneumonia. I went and asked to speak to the Administrator at Pacifica. I showed him pictures I had taken in the hospital. He was not aware of the incident. Dad only had his bottom set of dentures. I went to his room to look for them. I looked in the closet. There was a strong odor of urine. I grabbed a trash bag and stuffed the clothes in. I dumped the clothes in the washer. We saw dad's t-shirt that had what looked like dirt all over the front. This was after being washed. This was dried blood! How could someone take this shirt off our dad and not say anything? I sent this picture to the Nursing Director and Administrator at Pacifica. Mom was moving into Pacifica the next day. She knew that dad was in the hospital and had pneumonia, but nothing more. I went to meet mom at the facility. I had a conversation with the Nursing Director about her medicines. She told me that she had talked to the staff that found dad and that they were going to have a meeting to discuss procedures for new residents. I told her that the stains on the t-shirt were dried blood. She said that the staff person thought it was poop. As a trained nurse she certainly should have known what it was. The facility is not clean, smells of urine most times, roaches in stairwells, and elevator(s) are not working . Dad has been in the hospital for six days. The doctor told us that he had a heart attack. He is still having trouble breathing and is not coherent. I was contacted by Hospice that same day! They were gracious and kind. Dad was transported to the Agape Care/Hospice facility in Lan

Hi I have a family member that was at Pacifica Senior Living Skylyn. This location was purchased…read moreand now a apartment complex & I still haven't located my Loved one . Do you know where all their patients was moved ? I have no clue how to get in contact with someone . No one reached out to us .

My aunt and mother have both lived at Arbor Terrace for almost a year. We are so very pleased with…read morethe conscientious staff and lovely environment. From careful medicine dispensing, to a lovely dining experience 3x's daily, to a range of festive, engaging activities, Arbor staff enfold residents in loving care. Highly recommend!!

I went on a tour of Arbor Terrace for my husband with dementia. The facilities are lovely,…read morevery homey. All the staff were warm and welcoming. Debra Campbell was incredible. She spent a lot of time with us even after it became apparent that the wait list was too long for our needs. Debra referred us to other facilities in the Asheville area. She talked to us about local resources for folks with Alzheimer'/dementia. She acted more like a social worker than an admissions person. She ultimately referred us to an Arbor Terrace facility in Georgia. Thank you Arbor Terrace and Debra Campbell.

Jen A, Sept.2024 Absolutely horrible Memory Care Unit! Staff…read moreis inattentive and lazy. Medtechs are decent but other staff stays on phone and leaves residents to take care of themselves. Mom had a fall and was left at the hospital all day by herself, I live out of town. Calls are not returned when I'm asking for an update on her condition. Would not place a senior there. Manager is a an idiot, has no clue of what is going on at his facility. Attractive building and enticing fee structure but you get what you pay for. If you want your Senior to be left to care for themselves and to sit and do nothing all day this is your place. Clothes are misplaced personal items go missing as well as bed linens switched between residents. Rooms never cleaned. Very Low quality care

I don't do reviews often but realized this would have helped me when I was searching. My father was…read morea memory care resident at the Landings of Mill River, he passed away in July. Prior to getting there he was a resident at a large national chain of assisted living facilities for about four years. I had no complaints at the previous place but when I got to the Landings of Mills River I saw another level of care. The staff was attentive, caring and on top of my father's needs. They are focused on not only his comfort and his physical health, but also his mental health by engaging him in daily activities, leading to a 'happier dad'. The physical therapist was spectacular, such a kind, patient man. The nurses were beyond good, always focused on the well being of those under their care. The price, compared to the national chain, was much better, in this case I paid less, my father got better care and I slept easier knowing I had found the right place for my dad. I recommend the Landings of Mills River. Pat K.

My sister was a resident for 16 months, and is now living on her own in the community! She entered…read moreChandler confused and unabel to take care of her daily needs. Thanks to the support, assistance, and culture provided at Chandler, she regained basic and more advanced self-care skills, regained her memory skills, and reclaimed her initiative. During her residency, she enjoyed regularly scheduled group activities and outings, and developed warm and lasting relationships with her fellow residents and with staff members as well. Staff members were always available to me to answer questions and provide updates on her status and progress; they genuinely care for each resident, and strive to make Chandler a real home!! I can't say enough in recommending Chandler to others!

Thanks for always being so kind to your community. I really feel like the folks that run this…read morefacility are about the heart of the matter!!!! Couldn't tell you how many times they have stepped up and fed there local first responders. They love there community, and who wouldn't want to be part of a beautiful place like this!!!

This is a great facility in greenville, especially for assisted living and dementia care.read more

I was only here for an ongoing seminar on Dementia but every participant who has a loved one at The…read moreGardens spoke highly of the quality of care.The facility was neat, updated, clean, with no off odors. The only problem I had was finding it. There is no clearly illuminated signage on Commonwealth. The most obvious sign was on Roper Mountain Road Extension.Based on the positive comments from other people that night, when the time comes that I have to search for an assisted living facility for my loved one with demential, I will assuredly look into The Gardens at Eastside. The only reason this not a 5 Star rating is because I 'm unable to address their quality of care.