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Langley, BC

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Langley Memorial Hospital

2.4 (41 reviews)

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Review Highlights - Langley Memorial Hospital

“He arranged for a porter to take me for X-rays in a wheel chair.”

Mentioned in 2 reviews

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Willoughby Medical Centre

Willoughby Medical Centre

1.4(12 reviews)
4.5 km

Front staff are inept and incompetent. Spent my birthday withdrawing from my medication because…read morethey can't bother to ask any of the right contact information or take the number you're calling from to call for online appointments and if you miss it because of their ineptitude you get to wait and withdraw another few days :) judging from years of one star ratings, people should be fired or this clinic should not be given government money. ​ standards of a doctor's office have fallen significantly in the last decade. Much bigger sign.

I came to this clinic last Saturday as a walk-in. I had been waiting in line for a few minutes and…read morewhen it was my turn, I stepped up to the counter and was quickly scowled at and told to " SIT DOWN- IT WILL BE AT LEAST A 45 MIN WAIT" to where I said to her " I'm sorry, but I have not even spoken to anyone yet and have never been here before. I'm assuming you would like to put my name down at least and get my medicard?" She looks at me with a snarl that is so not becoming on any woman and said " WELL- obviously I'm very busy at the moment, I thought you were someone else" No apology for the nasty attitude whatsoever. This nasty ass blonde needs to take some classes on compassion and manners. Being an MOA myself, I know that this type of behavior and attitude is so disgusting, especially when working within the healthcare industry. People are coming to be seen because they are SICK and do not deserve to be treated like they are of no concern. I ended up not staying because of her horrible attitude and went elsewhere - GLADLY. Also, kind of a junky, cluttered clinic with outdated paper charts wall to wall. Time to upgrade to EMR people! Its 2014!

LifeLabs

LifeLabs

3.3(3 reviews)
5.4 km

Downsides that are out of their immediate control: main door was broken so it is left open (fine by…read moreme it didn't affect my appointment), printer wasn't working (I had a physical copy so I was also unaffected by this but some were told to print at staples/home and come back). Staff were kind and patient. The overall waiting room and space is limited so would recommend you don't bring a plus one unless required. Make an appointment as that is key to avoid potentially long wait times.

UNPROFESSIONAL I was…read morewaiting for some bloodwork at this location this morning. Around 7:44am, a staff comes out to call for a patient. I looked at her name tag so I know the name but I'll save that for a formal complaint to Lifelabs. She calls the patient name twice and what shocked most of us was when she yells the name of the test the patient was there for. Most of us looked at each other with eyebrows raised. Isn't this considered private information? And you yell it out in front of about 20 people? How unprofessional. Additionally, she told me off for not being able to find my veins. I told her they were shy and I've always had problems when getting blood work done because it takes a while to find them. She scolded me when she found out I didn't drink water. I told her the requisition specifically stated fasting and no food or water for 8 hours prior. She went on and on about how Doctor should have told me to drink water blah blah blah. It was such an uncomfortable encounter and I didn't like it. Not a great way to start the morning!

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Langley Memorial Hospital - medcenters - Updated October 2026

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