Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Great service and honest assessments of needed maintenance and repairs…read more Responsive to scheduling needs as well.

Worst experience I have ever had. Not only did the technician MISDIAGNOSE my furnace issue. He also…read morehad us pay an extra $1,000 for unecessary parts. When calling about this issue which arose again 2 days later, we spoke directly to the technician who completed this "repair" 2 days prior and he pretended to be someone else, not to take accountability. He even proceeded to lie about the verbal guarantee he made about this issue not happening again after the "repair". This company does NOT stand by their work and will charge you an arm and a leg for the same issue to arise 2 days later. Run for the hills. The high reviews for this company have to be paid for, because this is the worst company I have ever come across. Or perhaps the worst technician, his license and knowledge on HVAC systems and their components should be investigated. Just awful. Supervisor also MIA.

HVAC professional. Always sourcing reliable local refrigerant.Professional service and…read moreknowledgeable technicians. Good experience overall.

If I could give zero stars I would. I do not like giving bad reviews but please stay away. The way…read morethey installed my HVAC unit could have killed someone who walked underneath it because it was not installed properly. I gave them multiple chances to try and fix and they stopped communicating with me. I had someone else come out to check their work and it was all done wrong. I have never had an experience like this with a contractor who has truly made me this upset and angry. I am writing this to help prevent anyone else from making the same mistake I did.

Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

My Central AC was not working at the end of last season. I called Master Touch and spoke with the…read moreowner, He came out 2 days later and went over my old system and we discussed options. Since the system was 14 years old and not the top of the line, I decided to have Master Touch install a new air controller and outside unit. The unit arrived 2 days later and shortly after that 2 workers arrived. They were polite, meticulous and worked non stop until the job was done. The owner "Hov" came by at completion and went over operation, warranty and even installed the new AP on my phone. It has been cold ever since installation so we havent had the full use of the system other than a trial run but at this point I cannot say enough good things about our experience with Master Touch. We have been here over 45 years and have dealt with many contractors. Master Touch gets the highest rating, I highly recommend the company.

Because of the great job ITAK did on my water heater I contacted them again to discuss HVAC. ITAK…read moreliterally offered me a deal I couldn't resist. From start to finish the ITAK team was involved in the process, and they could not have been more courteous and professional. The owner has assembled quite a team, Wayne, Joanna Kristin, Will and Matt are the best. Wayne spent the time to explain everything (and I had many questions). On the day of installatio,n the team was on time, respectful and efficient. I couldn't be happier with the process and would (and have) recommend them to anyone.

My air conditioner was not blowing as cold as it used to. I saw the truck at my neighbors house and…read morecalled the number on the side of the truck. They sent the Julian the mechanic straight to my house. He fixed the unit quickly while playing with my dog lol. We're back to freezing again !! I will use them in the future for normal maintenance. Great company.

We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

Tom from Casper Friendly Services evaluated an A/C issue at my home on less than one-day notice. I…read morewas very appreciative of the quick turn around time. Tom was highly professional and delivered the bad news (new A/C unit needed) in a manner that was understandable and articulate. The owner Matt replaced the unit the following day in a skilled and thorough manner. His communications were excellent and is was clear that he really cared about both the project and my concerns. Based upon my personal experience, I would highly recommend Casper Friendly Services for your HVAC needs. Top-notch from start to finish.

Disappointed. Showed up the next day evaluate my system and found the pro lem. Had to call twice in…read morea two wk period before he returned my call. Replaced the motor but bent the fan blade. Called to have him come out and look and listen to the noise. 7 days later nothing. Now I have to call another company to fix his mistake *

Wonderful experience! Called as first time customer with frozen pipes. They came out same day and…read morethe tech was professional courteous and helpful. Detail oriented and he explained everything he found and was doing. Highly recommend.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.