i took my wife in for a follow up appointment. i had an eye irration for several days &…read morewithout an appointment they scheduled me after my wife. the staff, nurses, & dr, lang was very congenial & professional with me. i felt very special. this a.m. my eye irration is gone. it felt fantastic to have a problem taken care of after one visit. thank you

And went back for the fourth time and they had forgotten to order my contacts! Seriously?!?read more

Update! They have NOT Improved! This was an appointment for my wife. 6 years later I made an…read moreappointment for myself. Appointment was made 10 months in advance. Showed up early, with my appointment card and completed paperwork. They had no record of my appointment! Whoever is in charge of scheduling must by related to Dr Frantz. Still screwing up after 6 years, any normal person would have been fired by now....

I went to frantz eye care to see their retina specialist DR Orin Palouse, he told me I needed…read morelaser eye surgery to protect a weak spot on my retina, so I had him perform the procedure, that night I developed a large black spot in the middle of my vision . that morning I went back to frantz eye care where that same retina specialist said I had developed C.S.R. and he couldn't help me anymore ...I don't think frantz eye care treated me very well. I've been to retina specialist across the country trying to save my remaining sight, so before you have any eye procedure done get a second opinion elsewhere , if I had, l wouldn't have to write this .

Ten months ago I made an appointment with Frantz EyeCare (Dr Strosser), as a new patient. They…read moregave me six (6) pages of paperwork to fill out which I did. Arrived early, was told they had no record of my appointment! Showed them my appointment card. Did I mention I booked this appointment 10 Months in advance? I offered to stay an hour if they could fit me in, they countered with maybe around lunch time. I left and will not be back!

From the owner: Taking care of your eyes is vital to all of us here at Frantz EyeCare. We have designed our…read moreophthalmology website to make it easy for you to get the eye care answers you need, anytime day or night. You probably have questions about your eyes and how we will be caring for them. Please explore our site for answers you need, including information about cataracts, cataract surgery, LASIK surgery and much more.

Do not go here!! Went for years when it was Quigley, but was sold to The Eye Associates. Went for…read moreeye exam for near prescription change. When leaving they said it was a $15 co-pay and $75 for an infraction. Was under impression it was totally covered by my healthcare. Could not review paperwork given to me due to my eyes had been dilated. Once home I called my insurance company and was told EVERYTHING was covered as this was a regular eye exam. The Eye Associated had coded it as a Medical eye exam. Days later when I checked their appointment person they default all appointments to Medical! To make matters worse, when I looked at their future appointment and $15 and $75 receipt, they applied everything to another patient with the same last name as mine! (A HIPPA violation I am sure) still trying to straighten everything out!

The eye care is excellent…read more Their scheduling and coordinating with the patients is beyond miserable. Billing department doesn't know how to run their own software. Scheduling people just jam as many people into the waiting room as they can, and then YOU get to hope that they'll eventually get to you. 1st visit? 1.5 hrs after our scheduled time. 2nd visit 2+ hours after our scheduled time. Reason? "Doctor has to leave at 1:00 PM today so we called his appointments in for a morning visit." We were technically the 2nd scheduled appointment. They lost us in the paperwork and eventually saw us. I think the medical care here is excellent but I'm not at all sure it's worth the wait. Upside? Everyone was unfailingly polite during the process.

Hadn't had an eye exam on over 10 yrs. Not knowing where to go, my Dr suggested Harborside Eye…read moreSpecialist to see Dr Zusman. The office is large with a sufficient area with various glass frames on display. The staff is friendly and upon arrival, paperwork needed to be completed. Easy-Peazy !! Soon after paperwork was completed, I was called in to start my eye exam. Finished all those steps and with my eyes dilated, Dr Zusman came in for final assessment. Very nice Dr. He thoroughly explained my exam results and gave me some advice for dry eye & confirmed I was not colorblind . Overall, quite satisfied with my visit and would recommend seeing Dr Zusman for eye care.

The doctor could spend more effort and energy to do his job. 95% was done by a tech. If you wear…read morecontacts don't bother with this practice.

Doctor billings has been my eye doctor for over 10 years and I will drive to her wherever she is…read more Her care is top tier. She cares about her patients and her office staff are professional and friendly. I highly recommend her.

I always have had a great experience. No long waits, friendly staff, and quick service. My glasses…read morecame in promptly and they even tightened the glasses I was wearing.